Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
BusinessAnalyst
Dee Patience

Dee Patience

Austin,TX

Summary

Experienced real estate project manager with 10+ years specializing in low-income housing properties maintain compliance with their regulatory requirements, including low-income housing tax credit (LIHTC), tax-exempt bond and HOME programs with direct experience with U.S. Department of Housing and Urban Development (HUD) multifamily housing program regulations. Cultivates and maintains positive relationships with clients, property managers, landlords and housing agencies. Hires and trains productive teams, fostering teamwork, accountability, and a culture of learning.


* Managed $22 million Texas Housing Trust Fund, which provides loans and grants to finance, acquire, rehabilitate, and develop affordable housing.

* Managed portfolio of 200-300 affordable multifamily housing units yearly using TDHCA and HUD Guidelines to avoid 8823s and other compliance issues.

* Worked with the community to create 5 new state-wide affordable housing programs some for persons with disabilities or veterans.

* Sold $3.5 million per year in investment real estate using industry best practices and by building reciprocal community relationships.

* Headed up and streamlined global projects and reporting systems for 5 geographic locations (Ireland, Australia, Japan, Canada, and the USA in a two-year period.

* Hired and trained 18-24 personnel within a technical team environment.

Overview

18
18
years of professional experience

Work History

Caregiver

TEMPORARY FAMILY LEAVE
Austin, TX
07.2021 - Current
  • Cared for individual with special needs by assisting with activities of daily living, ensuring all needs are met, and wellness is maximized.
  • Maintained ongoing communication with providers using superb verbal and written communication.
  • Monitored, tracked, and conveyed vital patient information to healthcare staff to help optimize treatment planning and care delivery.

Portfolio (Asset) Manager

TEXAS DEPARTMENT OF HOUSING & COMMUNITY AFFAIRS
Austin, TX
03.2015 - 07.2021
  • Managed portfolio of 200-300 affordable multifamily housing units yearly using TDHCA and HUD Guidelines to avoid 8823s and other compliance issues.
  • Mitigated risk by monitoring compliance with Fair Housing regulations, Tax Compliance regulations, and other laws for occupancy.
  • At completion, verified real estate development projects met approved time, quality, and cost estimates in accordance with their funding source.

Division Manager

TEXAS DEPARTMENT OF HOUSING & COMMUNITY AFFAIRS
Austin, TX
09.2008 - 03.2015
  • Managed $22 million Texas Housing Trust Fund, which provides loans and grants to finance, acquire, rehabilitate, and develop affordable housing. This amount was the largest allocation in the history of the fund by more than double than other any year.
  • Worked with multifamily housing developers, property owners, property managers, state housing credit agencies, public housing authorities, syndicators, and investors to create 5 new state-wide affordable housing programs.
  • Hired, trained, and developed 3 new staff members to implement directives, policy updates, and performance improvement plans so we can accomplish legislative goals.

Investment Broker/Team Owner

KELLER WILLIAMS REALTY
Austin, TX
07.2004 - 09.2008
  • Sold $3.5 million per year in investment real estate using industry best practices and by building reciprocal community relationships.
  • Utilized communication skills to recruit, hire, train, and develop 4 team members to maximize performance.
  • Collaborated with contractors, architects, and engineers to complete projects within timeline limitations and budget constraints while remaining compliant with OSHA, federal, state and local regulations to prevent unnecessary delays.

Program and Project Manager

APPLE, INC
Austin, TX
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Identified process inefficiencies through gap analysis and outlined sensible solutions.
  • Conducted interviews with key business users to collect information on business processes and user requirements.

Technical Team Manager

APPLE, INC
Austin, TX
  • Hired and trained 18-24 personnel within technical team environment and minimized staff turnover through appropriate selection, orientation, and training.
  • Headed and streamlined global projects and reporting systems for 5 geographic locations (Ireland, Australia, Japan, Canada, and USA) in a two-year period.
  • Managed and directed team members on effective methods, operations, and procedures Implemented and developed operational standards, policies, and procedures.

Education

Bachelor of Arts - Communications

TEXAS STATE UNIVERSITY
San Marcos, TX

Skills

  • Analytical and Critical Thinking
  • Client and Customer Service
  • Code Compliance
  • Communication Skills
  • Due Diligence
  • Low Income Housing Tax Credits (LIHTC)
  • Microsoft Office (Excel, Teams, Word, etc)
  • Microsoft Visio

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Caregiver

TEMPORARY FAMILY LEAVE
07.2021 - Current

Portfolio (Asset) Manager

TEXAS DEPARTMENT OF HOUSING & COMMUNITY AFFAIRS
03.2015 - 07.2021

Division Manager

TEXAS DEPARTMENT OF HOUSING & COMMUNITY AFFAIRS
09.2008 - 03.2015

Investment Broker/Team Owner

KELLER WILLIAMS REALTY
07.2004 - 09.2008

Program and Project Manager

APPLE, INC

Technical Team Manager

APPLE, INC

Bachelor of Arts - Communications

TEXAS STATE UNIVERSITY

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