Dee Porter

• Cultivate "It can be done" attitude amongst 15 STL and Team Leaders
• Delivered best in class Sales comping year over year
• Delivered best in class services numbers #1 in region
• Leveraged business reports to make daily decisions
• Drove Walk in delivery business to grow sales and service
• Oversee all aspects of inventory and merchandising to maintain Brand Standards
• Delivered solid payroll results and District profitability
• Lead Operationally efficient District.
• Full HR responsibility of management team including but not limited to hiring, training, development, appraisals, payroll, coaching and performance improvement
• Invested in team member engagement and retention
• Created sustainable Succession plans
• Execute companies mission statement across multi -unit environment.

• Delivered exceptional customer service by ensuring high level selection process of right team members (#1 in districts three years running)
• Cultivated "It Can Be Done Attitude" by training, coaching and developing teams
• Drove sales and profitability by delivering on key strategies and services targets
• Leveraged daily business reports to make daily decisions
• Drove sales growth in core business like balloons and omni services
• Oversaw all aspects on merchandising and inventory
• Responsible for managing payroll profitability
• Responsible for store planning, scheduling and task prioritization
• Lead Operationally efficient store with sales and service culture
• Provide service and solutions to drive customer loyalty
• Accountable for hiring, training, developments, retaining, coaching and performance improvement of teams.
• Execute companies purpose and mission statement.
• Analyzed customer levels and planned resources according to needs

Delivered exceptional customer service by ensuring a high level selection process of the right team members (#1 in districts three years running)

Cultivated a "It Can Be Done Attitude" by training, coaching and developing a team

Drove sales and profitability by delivering on key strategies and services targets

Leveraged daily business reports to make daily decisions

Drove sales growth in core business like warranties, computer services, and omni services

Oversaw all aspects on merchandising and inventory

Responsible for managing payroll profitability

Responsible for store planning, scheduling and task prioritization

Lead an Operationally efficient store with a sales and service culture

Provide service and solutions to drive customer loyalty

Accountable for hiring, training, developments, retaining, coaching and performance improvement of the team.

Execute the companies purpose and mission statement.

• Analyzed customer levels and planned resources according to needs

• Analyzed customer levels and planned resources according to needs.
• Coordinated with day management regarding on-going issues.
• Prepared materials for following shift.
• Transferred, created and received stock orders to guarantee product stability.
• Delivered exceptional customer service by ensuring high level selection process of right team members (#1 in districts three years running)
• Cultivated "It Can Be Done Attitude" by training, coaching and developing team
• Drove sales and profitability by delivering on key strategies and services targets
• Leveraged daily business reports to make daily decisions
• Drove sales growth in core business like red cards and omni services
• Oversaw all aspects on merchandising and inventory
• Responsible for managing payroll profitability
• Responsible for store planning, scheduling and task prioritization
• Lead Operationally efficient store with sales and service culture
• Provide service and solutions to drive customer loyalty
• Accountable for hiring, training, developments, retaining, coaching and performance improvement of teams.
• Execute companies purpose and mission statement.