DEEDEE COLLINS
San Jose,CA
Summary
Dedicated hospitality professional with a robust background in managing and optimizing coffee shop operations, consistently driving efficiency and profitability. Recognized for implementing innovative business strategies that enhance customer experiences and elevate service quality. A strong advocate for team collaboration and adaptability, ensuring seamless operations in dynamic environments while fostering a culture of patron satisfaction. Committed to delivering excellence in every aspect of service, contributing to a thriving and welcoming atmosphere.
Overview
34
34
years of professional experience
Work History
Nanny/Caregiver
Various Families
07.2003 - 01.2022
- Caring of babies, children and Seniors. Preparing meals and cleanup, keeping living spaces clean and tidy, taking children and seniors to scheduled activities and appointments.
Coffee Shop Owner
COFFEE ON THE PATIO
10.2003 - 02.2009
- Established clear communication channels amongst staff members, fostering teamwork while ensuring efficient day-to-day operations.
- Maintained a clean, safe, and inviting atmosphere for customers to enjoy their coffee experience.
- Managed financial aspects of the business, including budgeting, payroll processing, and tax compliance.
- Collaborated with local artists to showcase artwork in the coffee shop, fostering community engagement.
- Introduced loyalty programs to reward repeat customers and encourage brand loyalty.
- Hosted successful events like live music nights or poetry readings to attract new customers and strengthen community ties.
Business Owner/Operator
Coffee on the Patio
10.2003 - 02.2009
- Owner and Operator of a Coffee Shop
Chiropractic Assistant
Discover Chiropractic
02.2000 - 07.2003
- Check in patients, schedule appointments, take and post payments
- Insurance billing, paying office bills in a timely manor
- Assist Doctor with Patients
Accounting Clerk
AvalonBay Communities, Inc.
06.1988 - 06.1998
- Performed all aspects of accounts payable and accounts receivable
- Communicate on a weekly basis with community managers
- Investigate and resolve outstanding vendor issues
- Oversee accounting procedures for up to 13 properties
Property Administrator
AvalonBay Communities, Inc.
04.1988 - 07.1988
- Onsite position that included posting rents; making deposits and resolving resident issues with rental payments.
- Formally: Bay Apartments Communities, Inc
Education
High School -
Richmond Senior High School
Richmond, Indiana06.1980
Skills
- Business planning
- Health and safety compliance
- Menu development
- Employee scheduling
Timeline
Coffee Shop Owner
COFFEE ON THE PATIO
10.2003 - 02.2009
Business Owner/Operator
Coffee on the Patio
10.2003 - 02.2009
Nanny/Caregiver
Various Families
07.2003 - 01.2022
Chiropractic Assistant
Discover Chiropractic
02.2000 - 07.2003
Accounting Clerk
AvalonBay Communities, Inc.
06.1988 - 06.1998
Property Administrator
AvalonBay Communities, Inc.
04.1988 - 07.1988
High School -
Richmond Senior High School