Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deedee Hoffman

Independence,MO

Summary

Friendly Resident Services Coordinator committed to creating safe and inclusive environment for residents. Skilled in developing and implementing programs and activities to promote diversity and inclusion in residence hall. Resolves conflicts and promotes student development through effective communication and collaboration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

20
20
years of professional experience

Work History

Resident Services Coordinator

Peak Living
06.2022 - Current
  • Enhanced resident satisfaction by addressing and resolving concerns in a timely manner.
  • Streamlined communication between residents and management through effective coordination of meetings and events.
  • Improved overall community atmosphere by organizing social, recreational, and educational programs for residents.
  • Promoted resident safety by conducting regular property inspections to identify potential hazards or maintenance issues.
  • Coordinated with local agencies to provide essential services for residents, such as healthcare, transportation, and financial assistance.
  • Facilitated conflict resolution among residents, resulting in a more harmonious living environment.
  • Increased resident retention rates through consistent follow-up on service requests and proactive problem-solving efforts.
  • Developed strong relationships with community partners to enhance available resources for residents.
  • Managed accurate record-keeping systems to track resident interactions, incidents, and program participation effectively.
  • Supported successful lease renewals by maintaining open lines of communication between residents and property management staff.
  • Implemented innovative strategies to increase resident engagement in community activities and initiatives.
  • Provided compassionate support during times of crisis or personal difficulty for individual residents as needed.
  • Served as a liaison between property management staff and residents to address concerns effectively before escalating issues higher up in the organization.
  • Collaborated with maintenance teams to expedite repairs or improvements that positively impacted quality-of-life standards within the community.
  • Utilized various software programs for efficient data management, reporting, and analysis to make informed decisions regarding resident services.
  • Continuously sought professional development opportunities in order to stay current on industry trends and best practices while implementing new strategies within the community.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Enforced policies and safety standards through building and room rounds.
  • Coordinated activities and events to create safe, positive and inclusive environment.
  • Developed, implemented and monitored residential policies and procedures.

Assistant Manager

Hannah The Professional Cleaner
11.2014 - 06.2022
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Infant Teacher

Little Einstein Preschool LLC
06.2012 - 11.2014
  • Enhanced infant learning by implementing age-appropriate activities and educational games.
  • Promoted cognitive development through interactive play sessions and sensory experiences.
  • Improved communication skills among infants by incorporating sign language into daily routines.
  • Assessed developmental milestones and provided regular updates to parents on their child''s progress.
  • Maintained a safe, nurturing environment for infants by adhering to health and safety regulations.
  • Collaborated with fellow teachers to develop and implement engaging lesson plans for infant care.
  • Supported the emotional needs of infants through consistent care, comfort, and validation of feelings.
  • Developed strong relationships with parents to foster trust and open communication regarding their child''s wellbeing.
  • Organized events and activities that encouraged parent involvement in the classroom community.
  • Tailored lessons according to each infant''s individual needs, ensuring optimal learning opportunities for all children in the class.
  • Utilized a variety of teaching methods, including storytelling, music, and visual aids, to stimulate infant curiosity and interest in learning.
  • Managed daily routines efficiently while maintaining flexibility to accommodate any unforeseen changes or challenges throughout the day.
  • Provided thorough documentation of each child''s day-to-day activities, achievements, concerns, or incidents for both internal records and parental review upon request.
  • Participated in professional development workshops to stay current with best practices in early childhood education.
  • Kept classroom and feeding areas clean, neat and safe.
  • Used proper sanitizing techniques for toys, surfaces, and equipment.
  • Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Engaged with children on individual basis to build positive relationships and promote learning.

Pre-K Assistant Teacher

Spectrum Station
07.2004 - 12.2010
  • Increased student engagement by incorporating hands-on activities and real-world examples into lesson plans.
  • Improved student reading comprehension levels through targeted literacy instruction and individualized support.
  • Enhanced classroom management by implementing positive behavior reinforcement strategies and clear expectations for conduct.
  • Fostered strong parent-teacher relationships through regular communication, resulting in increased parental involvement in students'' education.
  • Collaborated with colleagues to develop and implement interdisciplinary lessons, promoting a well-rounded education for students.
  • Provided accommodations and modifications for diverse learners, ensuring all students had access to the curriculum and could succeed academically.
  • Assisted lead teacher in daily classroom routines, creating a structured learning environment conducive to student growth.
  • Supported student social-emotional development by providing consistent guidance, modeling appropriate behaviors, and offering empathetic listening skills during challenging situations.
  • Monitored student progress using assessments and data analysis tools, adjusting instructional strategies as needed to improve outcomes.
  • Facilitated small group instruction targeting specific academic skill gaps, enabling students to master key concepts more effectively.
  • Promoted a safe and inclusive classroom culture where all students felt valued and supported in their learning journey.
  • Actively participated in professional development opportunities to stay current on best practices within early childhood education, continuously improving teaching techniques.
  • Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Supervised children during in-classroom activities and on playground.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Encouraged children to interact with each other and participate in group activities.
  • Organized snack time and nap hours.
  • Taught children with creative approaches, methods, and techniques.
  • Communicated with parents to inform about child's progress and classroom behavior.

Education

No Degree - Pharmacy Technology

Heritage College
Kansas City, MO

Skills

  • Performance evaluation
  • Volunteer coordination
  • Customer service
  • Adaptability
  • Organizational skills
  • Conflict resolution
  • Data analysis
  • Problem-solving
  • Time management
  • Documentation
  • Effective communication
  • Attention to detail
  • Active listening
  • Community outreach
  • Vendor management
  • Safety protocols
  • Training and development
  • Substance abuse awareness
  • Policy implementation
  • Critical thinking
  • Multitasking
  • Computer literacy
  • Event planning
  • Decision-making
  • Mental health support
  • Fair housing regulations
  • Quality assurance
  • Activities Oversight
  • Staff Communication
  • Event Chaperoning
  • Incident Reporting
  • Facility Inspection
  • Microsoft Office
  • General Housekeeping
  • Resident Support
  • Relationship Building
  • Group Activities
  • Safety Standards and Compliance
  • Resident Supervision

Timeline

Resident Services Coordinator

Peak Living
06.2022 - Current

Assistant Manager

Hannah The Professional Cleaner
11.2014 - 06.2022

Infant Teacher

Little Einstein Preschool LLC
06.2012 - 11.2014

Pre-K Assistant Teacher

Spectrum Station
07.2004 - 12.2010

No Degree - Pharmacy Technology

Heritage College

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Deedee Hoffman