Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dee Dee Mahan

Williams,AZ

Summary

Lifelong resident of Williams.

Graduated high school here along with dad and 2 children who also graduated here.

Have 6 grandchildren which are the light of life.

Have been employed at Timberline Dental for the last 16 years and still currently employed there.

Enjoy working with the public and have a great relationship with this community.

Overview

23
23
years of professional experience

Work History

Administrative Coordinator

Timberline Dental
06.2008 - Current
  • Answer phone calls and responded to inquiries from patients, doctors offices and other external contacts.
  • Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
  • Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
  • Enhanced communication between departments with timely and accurate preparation of reports and documents.
  • Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
  • Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
  • Increased team productivity with effective delegation of tasks and prioritization of responsibilities.
  • Contributed to a positive work environment by proactively addressing employee concerns and fostering open channels of communication among colleagues.
  • Streamlined office operations by implementing efficient administrative processes and procedures.
  • Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
  • Improved customer satisfaction through prompt and professional handling of inquiries and concerns.
  • Ensured compliance with company policies by maintaining up-to-date knowledge of regulations and conducting regular audits of procedures.
  • Increased staff morale, planning team-building activities that fostered positive work environment.
  • Managed inventory of office supplies, ensuring essential items were always in stock.
  • Organized and maintained digital and physical filing systems, improving document retrieval times.
  • Streamlined office operations, implementing digital file management systems to reduce paper waste and improve accessibility.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Resolved issues through active listening and open-ended questioning, escalating major problems.
  • Delegated tasks to staff to organize and improve office efficiency.
  • Provided backup to back office to step in to assist with various tasks whenever employee was absent or at lunch.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Maintained a well-organized filing system to ensure easy access to important records and documents.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Interceded between employees during arguments and diffused tense situations.
  • Monitored front areas so that questions could be promptly addressed.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Built a highly-efficient administrative team.
  • Completed bi-weekly payroll for 5 employees.

Escrow Assistant

Fidelity National Title Insurance Company
06.2001 - 06.2008
  • Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
  • Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
  • Obtained documents such as proof of insurance and HOA statements.
  • Maintained open communication with lenders, brokers and borrowers.
  • Efficiently processed incoming funds from buyers and disbursed funds to sellers upon closing transactions successfully.
  • Followed-up on status of releases, policies, and return of recorded documents.
  • Supported team members in managing their workload, contributing to a more productive work environment.
  • Maintained organized files for easy access, increasing team efficiency during transaction reviews.
  • Collaborated with real estate agents to address potential challenges, effectively resolving concerns before they escalated.
  • Enhanced client satisfaction by delivering timely and accurate escrow services.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Handling sensitive financial information securely, protecting both clients'' privacy and company reputation.
  • Managed multiple high-priority tasks simultaneously while maintaining strict deadlines and attention to detail.
  • Coordinated with title companies to efficiently process title orders, resulting in smoother transactions.
  • Consistently updated client information in company database, keeping records accurate and up-to-date throughout the transaction process.
  • Facilitated smooth document signing appointments, ensuring clients understood each step of the process.
  • Reduced errors in documentation by meticulously reviewing and verifying all necessary paperwork.
  • Studied and clarified buyer, seller, and lender instructions to determine escrow requirements.
  • Streamlined escrow processes by implementing efficient filing and tracking systems.
  • Prepared and delivered projected HUD-1 settlement statements to lender upon request.
  • Returned executed loan packages to lender for review and approval in accordance with lender instructions.
  • Expedited the resolution of any outstanding issues by proactively engaging relevant parties for prompt action on pending items.
  • Examined purchase and sale agreement for potential items of concern and addressed immediately.
  • Improved communication between clients and agents by promptly addressing inquiries and providing status updates.
  • Scheduled signings and gathered required paperwork.
  • Provided exceptional support during audits by ensuring all documentation was accurate, complete, and readily available for review.
  • Prepared detailed preliminary reports for review, consistently identifying discrepancies before they became issues.
  • Stayed current on industry regulations and trends to provide informed guidance to clients during transactions seamlessly.
  • Input transfer data into system and manually updated accounting and certificate records.
  • Prepared forms such as receipts, withdrawal orders or transfer confirmations based on transaction requests from stockholders.
  • Organized securities sales and purchases on behalf of customers and companies.

Education

Dental Assistant Certificate -

Costes School of Dental Assisting
Chino Valley, AZ
04.2009

High School Diploma -

Williams High School
Williams, AZ
05.1990

Skills

  • Attention to Detail
  • Data Entry
  • Time Management
  • File Organization
  • Team Collaboration
  • Office Administration
  • Document Management
  • Meeting planning
  • Documentation and Recordkeeping
  • Inbound phone call handling
  • Filing
  • Telephone Etiquette
  • Calendar Management
  • Office inventory management
  • Scheduling appointments
  • Project Support
  • Appointment Scheduling
  • Event Planning
  • Managing office supply inventory

  • Meeting Coordination
  • Office Equipment Maintenance
  • Schedule Management
  • Office Opening and Closing
  • Customer Service
  • Administrative Management
  • Scheduling and calendar management
  • Staff Training
  • Office Management
  • Customer Service Management
  • Handling Complaints
  • Database Administration
  • Decision-Making
  • Staff Scheduling
  • New Hire Orientation
  • Administration and Operations
  • Staff Development and Training
  • Motivational Leadership
  • Scheduling
  • Staff Management
  • Relationship Building

Timeline

Administrative Coordinator

Timberline Dental
06.2008 - Current

Escrow Assistant

Fidelity National Title Insurance Company
06.2001 - 06.2008

Dental Assistant Certificate -

Costes School of Dental Assisting

High School Diploma -

Williams High School

Similar Profiles

CREATE PROFILE
Dee Dee Mahan