Deedee Headley
Inverness
Summary
Highly motivated and versatile SAP Functional Analyst with 8 years of experience in SAP FICO, FSCD, MDG and legacy system integration, and as an accountant with 14 years of proven leadership and experience in Accounts Receivable, Credit, Cash Management, and General Accounting. Seeking a challenging position as a Functional SAP Analyst or in an accounting environment that offers professional rewards for the company and myself.
Overview
31
31
years of professional experience
Work History
SAP PROJECT TEAM – SENIOR BUSINESS ANALYST
PROTECTIVE LIFE
Birmingham, AL
03.2009 - Current
- Configured SAP FS/CD. FICO, MDG with Agile Methodology.
- Collaborated with internal business partners and cross-functional teams to implement legacy system integration.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Created data models to support decision-making processes.
- Accomplished multiple tasks within established timeframes.
CREDIT/AR MANAGER
MEADOWCRAFT
Birmingham, AL
03.2002 - 03.2009
- Successfully manage all accounts receivables accounts including fortune 500 companies, reducing the account charge back balances to the lowest in 3 years
- Monitor the processing of the customer’s accounts in a timely manner while maintaining the highest standards of customer service and internal controls
- Communicate all discrepancies in weekly meetings with sales in an effort to reduce future issues
- Managed and motivated 8 employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Prepare cash forecast reports, reconciled accounts, headed A/R potion of all quarterly audits.
- Developed a standard training document for A/R department and train all new hires
- Monitor all credit transactions processed through the receivables factoring agent
- Developed a credit policy manual for all in-house processing on new accounts and working with consultant on implementation of the new credit module in SAP system.
- Back up for Finance Manager which includes AP approvals, wires transfers, cash advance requests, completion of borrowing base certificate, and daily cash management activities
CREDIT MANAGER / ACCOUNTS RECEIVABLE
1 NATION TECHNOLOGY
Oldsmar, FL
08.1998 - 02.2002
- Responsible for credit investigations, which resulted with recommendations for appropriate terms and limits for the applicants.
- Successfully kept the company receivables within limits, which were well below the industry average through active collection calls and developing good customer relations.
- Completed daily cash deposits/credit card processing and postings.
- Worked closely with the other accounting functions in closing the end of the month and the yearly audit.
- Resolved customer discrepancies.
- Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
- Work cross-functionally with sales, management, and other departments to maintain effective operations.
ACCOUNTS RECEIVABLE / CREDIT SPECIALIST
A&M SUPPLY
Pinellas Park, FL
09.1996 - 08.1998
- Recorded daily accounts receivable, responsible for over 3,000,000 in deposits monthly and processed credit requests in a timely manner.
- Created all new customer accounts, and processed background checks through personal credit history, Dunn & Bradstreet, trade references, and Secretary of State reports.
- Responsible for controlling an average of 500 accounts through good customer relations and company procedures.
ADMINISTRATIVE SPECIALIST / CONVERSION TECHNICIAN
AMERITECH
Springfield, IL
06.1995 - 09.1996
- Processed incoming mail, completed directory drop lists. Prepared additional final bills, worked transfers to miscellaneous bills (bankruptcy accounts), and revised bills in computerized holding system
- Obtained information on customer accounts for service representatives, researched and corrected items that error out of the system.
- Received payments, researched in a collections database, determining if the payment should be applied or refunded.
- Transferred to ARES (Ameritech Record Engineering System) and Successfully completed ASCOPE (Attributes, Symbols, and Concepts of Outside Planet Environment) training, and FRAMME (Facilities Rulebased Application Model Management Environment) training.
- Obtained PLRs (Plant Location Records), nodded (numbering the plant, flowing from the Central Office) Data captured the features, and then graphically registered the paper copy into an Intergraph system, supplying the engineers with a new database from which new orders were processed.
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
MANAGER
HARPER OIL
Springfield, IL
07.1993 - 05.1995
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Maintained professional, organized, and safe environment for employees and patrons.
- Recorded daily account payables, receivables, and sales in a computerized accounting system
- Made marketing decisions on type and levels of inventory
Education
Bachelor of Science - Business And Accounting
CULVER-STOCKTON COLLEGE
CANTON, MOJACKSONVILLE HIGH SCHOOL
JACKSONVILLE, IL05.1987
Skills
- SAP ERP Configuration (FICO, FSCD, MDG) in S4/HANA
- Business and Data Analysis
- Project Management
- User Acceptance Testing
- Time Management
- Communication and Documentation
Awards And Activities
- National Honor Society
- College Dean’s List
- Illinois State Scholar
- Sigma Kappa
- Phi Beta Lambda
- Pillars of Excellence Scholarship (a full tuition and fees scholarship awarded to ten of out of one hundred, based on an interview process and written composition)
Computer Experience
- SAP FSCD S4/HANA
- SAP FICO S4/HANA
- SAP MDG S4/HANA
- Microsoft Excel
- Microsoft Word
- ServiceNow
References
Supplied upon request.
Timeline
SAP PROJECT TEAM – SENIOR BUSINESS ANALYST
PROTECTIVE LIFE
03.2009 - Current
CREDIT/AR MANAGER
MEADOWCRAFT
03.2002 - 03.2009
CREDIT MANAGER / ACCOUNTS RECEIVABLE
1 NATION TECHNOLOGY
08.1998 - 02.2002
ACCOUNTS RECEIVABLE / CREDIT SPECIALIST
A&M SUPPLY
09.1996 - 08.1998
ADMINISTRATIVE SPECIALIST / CONVERSION TECHNICIAN
AMERITECH
06.1995 - 09.1996
MANAGER
HARPER OIL
07.1993 - 05.1995
Bachelor of Science - Business And Accounting
CULVER-STOCKTON COLLEGE
JACKSONVILLE HIGH SCHOOL