Deedra Jemison
Arlington
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Frontline Supervisor
UPS
01.2018 - Current
- Managed work station assignments, employee breaks and shift rotations to achieve assigned objectives.
- Maintained safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
- Enforced safety policies and procedures to decrease potential employee injuries, reducing injuries [Number]%.
- Accomplished staff results by communicating job expectations and planning, monitoring and appraising job results.
- Inspected products prior to shipment to verify accurate labeling and recordkeeping.
Content Supervisor
Five Star Restoration
05.2008 - 09.2017
- Inspected damaged properties and contents to prepare job action plan.
- Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as [Type] and [Type].
- Lifted and shouldered heavy objects and worked long hours in variable weather conditions.
- Completed tear-down of existing structures and prepared for new construction.
- Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
- Worked safely in disaster environment by adhering to company and quality procedures.
- Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
- Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
No Degree -
Cedar Valley College
Lancaster, TXHigh School Diploma -
Lancaster High School
Lancaster, TX06.1989
Skills
- Conflict Management
- Resource Conservation
- Compliance Requirements
- Effective Working Relationships
- Problem-Solving Skills
Certification
- RSPS, Peer2Peer Whole Wellness - March 2022
Timeline
Frontline Supervisor
UPS
01.2018 - Current
Content Supervisor
Five Star Restoration
05.2008 - 09.2017
No Degree -
Cedar Valley College
High School Diploma -
Lancaster High School