DeEdra Perry
Little Rock,US
Summary
Professional Summary
Experienced with managing front office operations and providing administrative support. Utilizes organizational skills and effective communication to enhance office efficiency. Track record of maintaining welcoming atmosphere and delivering exceptional client service.
Overview
19
19
years of professional experience
Work History
Front Office Administrator
Anesthesia Specialists of Arkansas
03.2023 - Current
- Responded to inquiries from callers seeking information.
- Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
- Kept reception area clean and neat to give visitors positive first impression.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues through a proactive approach.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Expedited invoice processing for improved cash flow by accurately tracking expenses and submitting documentation promptly for payment approval.
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
- Maintained accurate inventory levels by regularly updating the tracking system and initiating orders when necessary.
Receptionist Supervisor
CHI St. Vincent Infirmary
08.2020 - 04.2023
- Coordinate and manage the activities of receptionist members engaged in screening for employees and visitors for COVID-19 symptoms and adherence to the visitor policy
- Developed and orientated new team members on CHI St
- Vincent policy and procedure and role and responsibilities for role as a screener and/or receptionist
- Organize and assign daily duties and managed scheduled
- Handled service recoveries and corresponding with leadership to address concerns
Office Manager /Insurance Claims Processor
Globe Life Liberty National Division: Everett & Associates
07.2009 - 07.2018
- Responsible for a diverse set of Administrative tasks
- Greeting Agents and Applicants and directing them to proper areas of the building
- Answer telephone calls and provide callers to the appropriate person or department
- Assist with onboarding process for new hires
- Prepare spreadsheets to enter information of new hires
- Corresponding Emails with Managers and Home Office
- Assist Customers with Life and Accident Insurance claims
- Order Stationery
Receptionist/ Title Clerk
North Point Nissan
08.2006 - 08.2009
- Answering Telephone and Greeting customers and directing them to proper person(s) or area
- Title clerk- Complete vehicle paperwork
- Responsible for filing vehicle owner titles and Registration
Education
High School -
Admiral King High School
Lorain, OH01.1993
Skills
- MS Office
- Communications
- Team building
- Problem resolution
- Supervision
- Data entry
- Organization
- Scheduling
- Scheduling appointments
- Reception duties
- File organization
- Document scanning
- Supply inventory
- Telephone reception
- Word processing
- Administrative support
- Office administration
- Mail handling
- Verbal communication
- Database entry
- File maintenance
- Managing office supply inventory
- Mail routing
- Scanning and copying
- Customer service
- Relationship building
- Schedule coordination
- Microsoft office
- Vendor management
Timeline
Front Office Administrator
Anesthesia Specialists of Arkansas
03.2023 - Current
Receptionist Supervisor
CHI St. Vincent Infirmary
08.2020 - 04.2023
Office Manager /Insurance Claims Processor
Globe Life Liberty National Division: Everett & Associates
07.2009 - 07.2018
Receptionist/ Title Clerk
North Point Nissan
08.2006 - 08.2009
High School -
Admiral King High School
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