Deejay Rayton
Wheat Ridge,CO
Summary
Experienced Sales Development Manager with a passion for building strong relationships, motivating individuals and teams to exceed objectives, and driving sales growth by developing and qualifying revenue opportunities. Proven track record of exceeding targets and optimizing performance through strategic thinking and data-driven insights. Skilled in business development, sales management, and department building/ operations.. Strong leadership skills with a commitment to mentoring and coaching to ensure individual success and team success.. Excited to join a dynamic team, bringing my expertise, skills and enthusiasm to an industry leading company and contribute to its continued growth and success.
Overview
13
13
years of professional experience
Work History
Contractor
Self Employed
04.2023 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Sales Development Manager
Acqualify
10.2021 - 04.2023
- Trained and mentored sales personnel to apply best practices and techniques.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Qualified leads by scheduling introductory discovery meetings and calls.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Implemented systems and procedures to increase sales.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Prepared sales presentations for clients showing success and credibility of products.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Evaluated performance against goals and implemented appropriate development plans.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Completed bi-weekly payroll for [Number] employees.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Director of Marketing
KOKO LLC
08.2021 - 10.2021
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Set ambitious sales goals to drive continuous improvement and achieve ever-higher revenue goals.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Followed up with clinical contacts weekly to check on needs and offer new solutions.
- Met with physicians, directors and healthcare executives to successfully sell medical devices.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Researched potential clients and markets to prepare for appointments.
General Manager
HnH Home Healthcare LLC
01.2012 - 10.2021
- Managed budget implementations, employee evaluations, and contract details.
- Formulated policies and procedures to streamline operations.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Director of Broker Relations
Continental Credit
02.2017 - 09.2020
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Used CRM software to maintain detailed contact logs and account records.
- Assisted mortgage loan officers by reviewing credit reports for clients that were not fit for our program and provided the loan officers with a “what if scenario” with detailed information regarding steps the client could take to increase their scores to qualify for the loan with in a 30-day timeframe
- Provided referrals education regarding the algorithms used for a mortgage lenders scores, provided a detailed analysis of their credit; including score potential and a personalized plan
- Provided referrals education regarding the algorithms used for a mortgage lenders scores, provided a detailed analysis of their credit; including score potential and a personalized plan
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Proactively identified solutions for customers experiencing credit issues.
Team Lead
Comcast Business
01.2015 - 08.2017
- Reviewed escalation cases received by sales account coordinators and sales managers. Provided updates and information related to the escalation. Ensured all cases were closed to meet service agreements
• Managed escalation e-mails and responded to sales management team with
updates or resolutions pertaining to the escalation caEscalated installs for customers when information provided met policy
guidelines.
• Managed invalid rejects submitted by sales management team and verified rejection followed policy guidelines. Coached agents when
policies were not followed.
• Provided feedback and coaching opportunities to sales support teams
supervisors to ensure order accuracy.
• Managed cases for new frictionless application platform. Trained and
developed sales support agents.
• Worked with project management team to compile data regarding faults in
department processes, needs for improvement or reoccurring errors. Assisted
with solutions and plans for improvements on all policies.
Club Manager
Tracks Night Club/ EXDO Event Center/Properties
01.2011 - 06.2015
- Developed promotional campaigns to attract new customers and increase brand awareness.
- Scheduled staff shifts to meet business demands and coordinate adequate coverage.
- Maintained an up-to-date knowledge of trends and developments in hospitality industry to improve service.
- Monitored cash flow and accounting operations to support accurate record-keeping.
- Raised club traffic and brand reach with innovative online promotions.
- Managed all customer requests for events, VIP services and special party
needs. Provided quotes or pricing for nightclub VIP services and special
event needs.
• Worked with co-managers on ways to improve customer satisfaction,
employee satisfaction or ways to drive revenue for the club and the event
center.
• Managed weekly schedules for all of bar staff, including bartenders, bar
backs and floor staff.
• Created new promotions, and club events to increase the guest count and
overall club revenue.
• Promoted events through various resources including social media and
internal club promotion.
• Oversaw all club and event operations, managed all club and event nights
from open to close.
• Managed all cash income, verified daily/nightly sales, managed all cash
office operations as well as bank deposits after each operating club or event
night.
Education
No Degree - Cosmetology
Empire Beauty School - Aurora
Aurora, CO04.2014
High School Diploma -
Weld Central Senior High School
05.2010
Skills
- Leadership
- Project Management
- Employee Performance Evaluations
- Team Recruiting and Onboarding
- Inside and Outside Sales
- Sales Team Leadership
- Verbal and Written Communication
- Lead Generation
- Employee Training
- Time Management
- Administration and Reporting
Timeline
Contractor
Self Employed
04.2023 - Current
Sales Development Manager
Acqualify
10.2021 - 04.2023
Director of Marketing
KOKO LLC
08.2021 - 10.2021
Director of Broker Relations
Continental Credit
02.2017 - 09.2020
Team Lead
Comcast Business
01.2015 - 08.2017
General Manager
HnH Home Healthcare LLC
01.2012 - 10.2021
Club Manager
Tracks Night Club/ EXDO Event Center/Properties
01.2011 - 06.2015
No Degree - Cosmetology
Empire Beauty School - Aurora
High School Diploma -
Weld Central Senior High School