Dee Jay Reynolds
Philadelphia,PA
Summary
Professional labor worker ready to contribute effectively to team success. Skilled in using hand tools, operating machinery, and adhering to safety protocols. Reliable and adaptable, ensuring tasks are completed efficiently and to high standards. Strong focus on collaborative efforts and achieving tangible results.
Overview
15
15
years of professional experience
Work History
Shopper
Instacart Shoppers
08.2025 - Current
- Executed grocery orders efficiently, ensuring accuracy and timely delivery to customers.
- Navigated store layouts to locate items quickly, improving shopping efficiency.
- Communicated with customers to clarify preferences and address concerns effectively.
- Maintained high standards of product quality by inspecting items before purchase.
- Utilized mobile apps for real-time updates on inventory and order status management.
- Adapted to varying customer needs, demonstrating flexibility in approach and service delivery.
- Collaborated with team members to optimize shopping processes and enhance customer satisfaction.
- Resolved issues related to product substitutions and inventory discrepancies promptly.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Verified each item matched order sheet's description.
Rideshare Driver
Lyft
03.2019 - 08.2025
- Delivered safe and efficient rides, ensuring passenger satisfaction and adherence to traffic regulations.
- Navigated complex urban environments using GPS technology to optimize routes and minimize wait times.
- Maintained vehicle cleanliness and functionality through regular inspections and timely maintenance scheduling.
- Communicated effectively with passengers, addressing concerns and providing a welcoming experience during rides.
- Monitored ride requests, adjusting availability based on demand patterns to maximize earnings potential.
- Analyzed feedback from passengers to identify areas for improvement in service quality and ride experience.
- Collaborated with Lyft support teams to resolve issues efficiently, enhancing overall operational effectiveness.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
- Kept meticulous records of mileage, expenses, and maintenance tasks for accurate reporting purposes.
- Handled emergency situations calmly and efficiently, contacting appropriate authorities when necessary.
- Expanded knowledge of local attractions and points of interest to better assist passengers with recommendations or directions when requested.
- Demonstrated adaptability by adjusting schedules according to changing demand patterns and taking advantage of surge pricing opportunities when available.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Ensured vehicle maintenance was up-to-date, enhancing safety and reliability for all rides.
- Achieved top driver status with consistent positive feedback from clients.
- Utilized feedback from riders to improve service offerings continually.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
Forklift Operator
Bonduelle
09.2017 - 03.2019
- Operated forklifts to transport materials within warehouse, ensuring efficient workflow.
- Conducted daily safety inspections on equipment, maintaining compliance with safety regulations.
- Loaded and unloaded trucks, optimizing space and ensuring accurate inventory tracking.
- Collaborated with team members to streamline loading processes, improving overall productivity.
- Monitored inventory levels, reporting discrepancies to management for timely resolution.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Communicated with floor managers to determine merchandise placement.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Maintained clean and safe work environment, contributing to reduction in workplace accidents.
Order Picker
SYSCO Food Services
05.2013 - 10.2014
- Operated forklifts to transport and organize products efficiently within warehouse environment.
- Conducted inventory checks to ensure stock accuracy and prevent discrepancies.
- Collaborated with team members to optimize order picking processes and reduce delays.
- Implemented safety protocols, maintaining a clean and hazard-free workspace for all employees.
- Monitored product quality during selection process, ensuring compliance with company standards.
- Utilized warehouse management system to track orders and manage inventory levels accurately.
- Led efforts to streamline workflows, enhancing overall productivity within the order-picking team.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Oilfield Floorhand
Nabors Drilling USA
04.2011 - 04.2013
- Operated drilling equipment and tools to maintain efficient workflow on-site.
- Assisted in rigging up and down for drilling operations, ensuring safety protocols were followed.
- Conducted routine maintenance checks on tools and machinery to prevent operational downtime.
- Collaborated with team members to troubleshoot mechanical issues, enhancing overall efficiency.
- Trained new floorhands on safety procedures and equipment operation to build team competency.
- Implemented best practices for waste management and environmental compliance on-site.
- Maintained cleanliness and organization of the work area, promoting safety and operational readiness.
- Ensured accurate wellbore placement with precise handling of drill pipe during tripping operations.
- Facilitated quick decision-making during high-pressure situations by accurately relaying information between rig personnel on the floor and the driller in the control room.
- Optimized drilling performance through close monitoring of mud properties while mixing chemicals according to specifications.
- Prevented accidents through strict compliance with lockout/tagout procedures when working on machinery or electrical systems.
- Collaborated with other crew members during emergency situations, executing established safety protocols to minimize harm and property damage.
- Demonstrated adaptability by quickly learning new technology tools associated with modern oilfield practices for increased productivity.
- Selected appropriate pumps, valves and associated equipment for productive drilling operations.
- Monitored shaker and mud tank operations.
- Observed drilling progress and reported anomalies for prompt resolution.
- Verified job safety analysis (JSA) and correctness of obtained permits prior to starting new jobs.
- Verified PPE integrity and operation before embarking on daily journeys to reach extraction sites.
Education
High School Diploma -
Worland Senior High School
Worland, WYAssociate of Science - Criminal Justice
Snow College
Ephraim, UTSkills
- Strong work ethic
- Online order fulfillment
- Mobile payment processing
- Promotional planning
- Merchandise presentation
- Product knowledge expertise
- Store maintenance
Accomplishments
- Achieved Diamond Cart by completing shopping and delivery with accuracy and efficiency.
- Achieved Platinum Tier through effectively helping with delivery.
Timeline
Shopper
Instacart Shoppers
08.2025 - Current
Rideshare Driver
Lyft
03.2019 - 08.2025
Forklift Operator
Bonduelle
09.2017 - 03.2019
Order Picker
SYSCO Food Services
05.2013 - 10.2014
Oilfield Floorhand
Nabors Drilling USA
04.2011 - 04.2013
High School Diploma -
Worland Senior High School
Associate of Science - Criminal Justice
Snow College