Deejion Jackson-Cook
Dayton, OH,OH
Summary
Highly motivated Soft Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Overview
2
2
years of professional experience
Work History
Kroger Delivery Driver
Kroger
04.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Customer Service Representative
Circle K
09.2022 - 02.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Sales Coordinator
Jasiah LLC
04.2022 - 10.2022
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Education
High School Diploma -
Spring Valley Academy
Centerville Ohio06.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Rapid 10-key data entry
- Typing Skills
- 50 WPM Typing Speed
Timeline
Kroger Delivery Driver
Kroger
04.2024 - Current
Customer Service Representative
Circle K
09.2022 - 02.2023
Sales Coordinator
Jasiah LLC
04.2022 - 10.2022
High School Diploma -
Spring Valley Academy
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