Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Deena Bushaw

Kimball,MI

Summary

Talented with attention to detail, resourcefulness, and strong communication abilities. Self-directed and focused on improving workflow procedures to maximize department productivity and accuracy in support of high-volume operations. Dedicated to maintaining complete organization for quick information retrieval.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Marine Deputy

St. Clair County Sheriff's Office
Port Huron, MI
05.2024 - Current
  • Patrolled coastal and inland waterways to enforce state and federal laws, regulations, and ordinances.
  • Educated the public on safe boating practices.
  • Collaborated with other law enforcement agencies on joint operations targeting specific violations of marine law.
  • Inspected boats for proper registration documents and safety equipment.
  • Performed routine maintenance on patrol vessels including fueling and cleaning.
  • Operated a variety of specialized equipment such as night vision devices or radar units.
  • Assisted in search and rescue operations, responding to distress calls from boaters.
  • Conducted investigations into incidents involving violations of marine law including boat theft, drug smuggling, water pollution, and other criminal activities.
  • Operate multiple law enforcement vessels

Service Bureau Agent

St. Clair County Sheriff's Office
Port Huron, MI
12.2023 - Current
  • Perform difficult and complex typing.
  • Secretarial and clerical work.
  • Inventory for office supplies.
  • Purchasing office supplies.
  • FOIA Coordinator
  • Take fingerprints on electronic device.
  • Background checks for firearm purchases.
  • Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks and locating files upon request.

Proficient with:

LEIN, MiCJIN, Clemis, Word, Excel, Power Point, Outlook

Store Manager

Daily Thread
Fort Gratiot , MI
02.2023 - 09.2024
  • Prepared monthly reports on sales figures, expenses, profits.
  • Maintained accurate records of employee performance reviews.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Recruited, trained and supervised new employees.
  • Managed daily banking activities such as deposits and withdrawals.
  • Trained and mentored associates to teach daily tasks and procedures.

Traffic Operations Specialist

Wsp Usa
Port Huron, MI
02.2021 - 02.2023
  • Maintain traffic on the Blue Water Bridge.
  • Monitor 125 cameras around the Blue Water Bridge and throughout St. Clair County.
  • Generated reports on activity within specified time frames.
  • Able to work in a high-stress environment, prioritizing what is most important.
  • Excellent verbal and written communication.
  • Communicate any suspicious activity to U.S. Customs.
  • Communicate traffic, crashes, and other emergencies via radio with St. Clair County Dispatch.

Customer Service Representative

State Farm
Marysville, MI
05.2016 - 09.2019
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Answered customer inquiries via phone, email, and chat.
  • Contacted customers about potential service upgrades, new services and account changes.
  • Collected deposits or payments and arranged for billing.

Education

High School Diploma -

Marysville High School
Marysville, MI
06-2002

Some College (No Degree) -

St Clair County Community College
Port Huron, MI

Skills

  • Computer operations
  • Records Management
  • Phone answering
  • Microsoft Office
  • Work Planning and Prioritization
  • Adaptability and Flexibility
  • Organizational Skills
  • Active Listening
  • Excellent Communication
  • Fast Learner
  • Managing inventory
  • Budget Management
  • Schedule Management
  • Inbound and Outbound Calling

Certification

  • Certified Paraprofessional from St Clair County Community College

Affiliations

  • Served as the PTA President at Washington Elementary in Marysville, Mi for 5 years. Balancing a budget and fundraising to maintain needs for the school.

References

References available upon request.

Timeline

Marine Deputy

St. Clair County Sheriff's Office
05.2024 - Current

Service Bureau Agent

St. Clair County Sheriff's Office
12.2023 - Current

Store Manager

Daily Thread
02.2023 - 09.2024

Traffic Operations Specialist

Wsp Usa
02.2021 - 02.2023

Customer Service Representative

State Farm
05.2016 - 09.2019

High School Diploma -

Marysville High School

Some College (No Degree) -

St Clair County Community College
  • Certified Paraprofessional from St Clair County Community College
Deena Bushaw