Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deena Douglas

Edgewood,TX

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. i am a skilled manager with a strong background in a team oriented environment. i have also worked well independently and handled assignments given in a efficient and timely manner. i am always ready to go beyond basic obligations and requirements to complete the common overall goal that ha been determined by the collective. i enjoy working in an environment with a healthy company culture and pride myself on building up others around me. i believe that utilizing a team mindset to achieve strength within the workplace is the cornerstone on which a solid foundation can be built. this is turn provides a positive and healthy work environment for all employees

Overview

9
9
years of professional experience

Work History

Store Manager

Fivebelow
Terrell, TX
09.2021 - Current
  • WOW the costumers
  • Achieve the impossible everyday
  • Created weekly work schedules for store personnel.
  • Developed strategies to maximize sales and profitability
  • Ensured compliance with safety regulations and company policies.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Recruited, trained and mentored associates to teach daily tasks and procedures.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Monitored progress by establishing plans, budgets and measuring results.

Merchandise Manager

Fivebelow
Tyler, TX
09.2018 - 09.2021
  • Monitored inventory levels by tracking stock movement, conducting regular physical counts, and adjusting forecasts accordingly.
  • stocking, maintaining visual standards of the store.
  • Performed regular audits of store inventories in order to detect discrepancies between actual stock levels versus what is reported in the system.
  • Developed and implemented merchandise strategies to increase sales.
  • Designed floor layouts, product displays and shelving layouts to maximize sales
  • Led seasonal merchandise team
  • Organized and prioritized projects.

Merchandising Key Holder

At Home
Tyler, Texas
03.2015 - 09.2018
  • Reversed poor performance store by revising systems , processes,training programs, and personal
  • Supervised employees by providing direction on tasks and expectations regarding customer service standards.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Performed daily banking duties such as deposits and withdrawals of funds from registers.
  • Provided excellent customer service by greeting customers in a friendly manner
  • Verified accuracy of register tills at beginning and end of shift.
  • Ensured store was opened and closed in a timely manner according to company policies.

Education

Kettle Falls High School
Kettle Falls, WA

Skills

  • Retail Inventory Management
  • Report Generation
  • Competitor Monitoring
  • Talent Recruitment
  • Team Development
  • Store Merchandising
  • Project Management
  • Team Leadership
  • Team motivation
  • Problem-Solving
  • Customer Service Management

Timeline

Store Manager

Fivebelow
09.2021 - Current

Merchandise Manager

Fivebelow
09.2018 - 09.2021

Merchandising Key Holder

At Home
03.2015 - 09.2018

Kettle Falls High School

Similar Profiles

CREATE PROFILE
Deena Douglas