Deena Hamilton

Unique position assisting three directors and acting as the primary point of contact for donors.

• Serve as the main liaison for donors, ensuring effective communication and relationship management.
• Support directors in achieving excellence in all tasks and operations.
• Execute tasks to ensure the efficient functioning of the ministry.
• Respond promptly to phone calls and emails, ensuring timely follow-up.
• Coordinate three major annual events, managing logistics and execution.
• Oversee non-profit software, including data input, reporting, and balance sheet management.
• Manage pledges for capital campaigns, ensuring accurate tracking and reporting.
• Collaborate with the Department of Labor Affairs to process and record donor tax certificates.
• Update the website with current events and information, maintaining accuracy and relevance.
• Process and record ACH, cash, check, and card transactions with precision.
• Organize and schedule meetings, ensuring effective time management.
• Prepare documents and reports, maintaining high standards of quality.
• Complete projects and meet deadlines with minimal supervision through effective task prioritization and time management.

rovide high-level customer support and medical billing services.

• Assisted patients with their medical needs, ensuring compassionate and effective service.
• Processed medical billing with accuracy and efficiency.
• Collaborated with insurance companies on behalf of patients to resolve billing issues.
• Recorded account payables, ensuring precise financial tracking.
• Managed account receivables and collections, maintaining financial integrity.
• Maintained proper patient files with required documentation and accurate prescriptions.
• Delivered oxygen equipment, ensuring timely and safe delivery.
• Held Certified Professional Coder certification, demonstrating expertise in medical coding.
• Managed all purchasing and inventory supply, ensuring availability of necessary medical equipment.