Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Deena Jean Baptiste

West Palm Beach,FL
Deena Jean Baptiste

Summary

Dedicated and loyal business coordinator with 9 years of customer service experience and 10 years of administrative duties. Strong background in customer service and administrative assistance. Excel in accounts payable and receivables, Microsoft Office Suites, travel arrangements, calendar management, and executive event planning.

Overview

19
years of professional experience
1
Certification

Work History

TK Elevator

Repair Coordinator
01.2022 - Current

Job overview

Professional coordinator with strong background in managing repair processes and enhancing operational efficiency. Skilled in coordinating teams, ensuring effective communication, and adapting to changing needs. Proven ability to diagnose issues, implement solutions, and maintain high standards. Reliable and results-focused, with knack for leveraging technical expertise and collaborative efforts to drive success.

  • Accounts receivable for vendor invoicing
  • Ordering elevator materials
  • Internal liaison for Commercial customers
  • Payroll assistance and completion
  • Coordinating permits from Department of Business and Professional Regulations
  • Managing margins on repairs

NextEra Energy Transmission

Administrative Technician
04.2018 - 05.2021

Job overview

  • Assisted in organizing and maintaining schedule and travel for the company’s Vice President
  • Coordinated meetings and schedules for quarterly employee reviews
  • Assisted the Vice President’s direct reports with any and all administrative needs
  • Worked directly with Executive Administrator of the Company’s President and assisted with his schedule and travel needs from time to time
  • Prepared and completed expense reports for the Vice President and all direct reports
  • Maintained strict confidentiality regarding sensitive company information safeguarding critical documents from unauthorized access.
  • Expedited invoice processing, resulting in timely payments and improved vendor relationships.
  • Streamlined office operations by implementing efficient administrative processes and organizational systems.

NextEra Energy Resources

Administrative Specialist
09.2006 - 04.2018

Job overview

  • Worked directly with vendors to ensure they were paid on time on a monthly basis
  • Sat in for the Executive Admin during vacations and out of office periods
  • Ordered supplies and catering for countless executive meetings
  • Managed calendar and phone calls for the Vice President
  • Arranged travel using Concur and Travel Leaders
  • Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.

Education

Palm Beach State College
Palm Beach Gardens, FL

Associate of Arts
01.2016

University Overview

Skills

  • Proficient in Microsoft Office
  • Proficient in video conferencing tools
  • SAP financial management expertise
  • Expense management expertise
  • Effective delegation
  • Analytical problem-solving
  • Effective time management
  • Detail-oriented mindset
  • Effective team management
  • Problem-solving abilities
  • Dependable performance
  • Effective listening skills

Certification

  • 6 Sigma Yellow Belt Certification
  • 10 Year Anniversary Certificate
  • NextEra Energy Transmission University Completion Certificate
  • 7 Habits of Successful People Course Completion Certification
  • Leadership Course Completion Certificate
  • CPR Certified
  • United Way Ambassador
  • Team Lead multiple years in a row

Timeline

Repair Coordinator
TK Elevator
01.2022 - Current
Administrative Technician
NextEra Energy Transmission
04.2018 - 05.2021
Administrative Specialist
NextEra Energy Resources
09.2006 - 04.2018
Palm Beach State College
Associate of Arts
Deena Jean Baptiste