Summary
Overview
Work History
Skills
Timeline
Generic

Deena Strachan

Hermosa Beach,CA

Summary

Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

27
27
years of professional experience

Work History

Receptionist

Hush Hair Salon
Manhattan Beach, CA
01.2021 - Current
  • Greeted visitors and provided them with assistance.
  • Scheduled appointments for clients, customers, and other visitors.
  • Answered incoming calls and took messages.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Checked out clients with a POS.

Manager's Assistant

Brother's Burritos
Hermosa Beach, CA
08.2020 - Current
  • Greeted customers and provided menus.
  • Assisted in taking customer orders and providing recommendations.
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
  • Processed payments accurately and efficiently using POS system.
  • Collected money, made change and counted out register at end of shift.
  • Maintained weekly inventory.

Recovery Coach

The Wellness Center
Stockton, CA
08.2013 - 04.2020
  • Assisted clients in creating a personalized recovery plan that outlined goals for achieving long-term sobriety and mental health.
  • Developed relationships with other community resources to ensure comprehensive care for each client.
  • Facilitated educational workshops on topics such as mental health, addiction, self-care practices, and mindfulness.
  • Provided crisis intervention services when needed to deescalate difficult situations or behaviors.
  • Actively listened to clients during individual sessions to provide an understanding environment for processing feelings and experiences.

Receptionist

Bob Roy Hair Salon
Manhattan Beach, CA
03.1998 - 06.2005
  • Greeted visitors and provided them with assistance.
  • Answered and directed incoming calls using multi-line telephone system.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained daily calendars.
  • Maintained a neat reception area by organizing materials and tidying up furniture.

Skills

  • Office Management
  • Scheduling
  • Professional Demeanor
  • Calendar Management
  • Supply Management
  • Positive and professional
  • Multi-line telephone skills
  • Telephone skills
  • Organization skills

Timeline

Receptionist

Hush Hair Salon
01.2021 - Current

Manager's Assistant

Brother's Burritos
08.2020 - Current

Recovery Coach

The Wellness Center
08.2013 - 04.2020

Receptionist

Bob Roy Hair Salon
03.1998 - 06.2005
Deena Strachan