Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Deep Pandya

Deep Pandya

Cumming,GA

Summary

Dynamic Partnership Manager with a proven track record at Santa Fe Novelties LLC, excelling in partnership development and effective communication. Skilled in process development and revenue growth, I successfully led teams to enhance client relations and optimize resource allocation, driving profitability and fostering strategic alliances.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

16
16
years of professional experience

Work History

Partnership Manager

Santa Fe Novelties LLC
01.2021 - Current
  • Led team of 3 to cultivate relationships with internal groups and current and potential partner organizations.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Developed annual account objectives and formalized client communications for communication of goals and plans.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Worker

Dairy Queen Grill & Chill
08.2018 - 11.2020
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Learned other teammates' work tasks to train as backup.

Shift Leader

KFC Taco Bell
03.2016 - 07.2018
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Completed cash and credit card transactions accurately using POS software.

Management Systems Lead Auditor

Hilton Resort
10.2013 - 12.2015
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
  • Conducted thorough reviews of operations to devise and deploy improvement strategies.
  • Produced detailed and relevant reports for use in making business decisions.
  • Reviewed internal systems and organized training plans to address areas in need of improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Proven ability to learn quickly and adapt to new situations.

Cook Shift Leader

Foxes Pizza Den
07.2011 - 11.2012
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Placed orders to restock items before supplies ran out.
  • Maintained well-organized mise en place to keep work consistent.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.

Manager

Tejas #1 Convenience Store
04.2009 - 05.2011
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed routine store inventories.
  • Submitted orders for new inventory.

Education

BBA - Business Administration

Saint Louis Community College
St. Louis, MO
12-2015

Skills

  • Process development
  • Partnership development
  • Brand awareness
  • Partner proposal development
  • Customer engagement
  • Growth strategies
  • Shift scheduling
  • Adaptability and flexibility
  • Profit and loss management
  • Effective communication
  • Reporting and documenting
  • Excellent communication
  • Quality control
  • Emergency response
  • Customer relations
  • Vendor management
  • Project planning
  • Strategic planning
  • Revenue forecasting
  • Revenue growth
  • Problem resolution

Languages

English
Full Professional
Hindi
Full Professional
Gujarati
Full Professional

Timeline

Partnership Manager

Santa Fe Novelties LLC
01.2021 - Current

Worker

Dairy Queen Grill & Chill
08.2018 - 11.2020

Shift Leader

KFC Taco Bell
03.2016 - 07.2018

Management Systems Lead Auditor

Hilton Resort
10.2013 - 12.2015

Cook Shift Leader

Foxes Pizza Den
07.2011 - 11.2012

Manager

Tejas #1 Convenience Store
04.2009 - 05.2011

BBA - Business Administration

Saint Louis Community College

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