Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deep Patel

Franklin,NJ

Summary

Proactive Shift Manager with extensive experience in employee training, decision-making, and customer service. Successfully trained and mentored new employees, improving team performance and effectively handling escalated customer issues. Strong skills in cash handling and providing clear instructions, bringing a focused and knowledgeable approach to advancing team productivity.

Offering exceptional teamwork and leadership abilities, fully prepared to thrive in fast-paced environment and learn new processes. Brings understanding of customer service principles and operational efficiency, with developing skills in team management and scheduling. Ready to use and develop communication and organizational skills in [Desired Position] role.

Overview

4
4
years of professional experience

Work History

Shift Manager

Popeyes® Louisana Kitchen
08.2023 - Current
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.

Shift Manager

Dunkin Donuts & Baskin Robbins
03.2021 - 08.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

High School Diploma -

South Brunswick High School
New Jersey
01-2020

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training

Timeline

Shift Manager

Popeyes® Louisana Kitchen
08.2023 - Current

Shift Manager

Dunkin Donuts & Baskin Robbins
03.2021 - 08.2023

High School Diploma -

South Brunswick High School
Deep Patel