Dedicated and eager to learn graduate with a Bachelor's in Computer Science and currently pursuing a Master's in Health Informatics, seeking an entry-level position to apply data analysis and healthcare knowledge for data-driven decision-making or to improve patient care. Have a proven track record of optimizing administrative functions and fostering a productive work environment and recognized for strong focus on teamwork and achieving operational success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Manager, Neurofeedback specialist
Serenity Trauma Healing Center
08.2021 - 10.2024
Reported to Director of Operations.Acted as a key advisor to stakeholders providing insights on technology solutions and strategic planning during company merger.
Enhanced operational efficiency of the clinic by aligning technology projects with healthcare institution goals.
Primary admin for EHR system (PIMSY,ATHENA). Conducted use training sessions to improve staff proficiency with new systems and applications
Used Excel to generate pivot tables for marketing presentations,powerpoint for stakeholder presentations during major projects
Used Tableau and Power BI as data visualization tools for presentation to Joint commission and DCHS for re accreditation.
Managed clinical application from initiation through post go-live to support both clinical and administration staff.
Handled sensitive information with discretion, maintaining confidentiality of company documents and protected health records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
Wellness programs coordinator
Oasis wellness center, California State University, Northridge
04.2019 - 10.2021
Organized health fairs, seminars, and other wellness-related events to promote overall employee wellbeing.
Optimized the use of technology platforms such as mobile apps or internal websites for streamlined delivery of program content and participant tracking.
Conducted regular assessments of employee needs related to physical, emotional, mental, and financial well-being to ensure program offerings were relevant and beneficial.
Evaluated program effectiveness through regular data analysis and reporting, making adjustments as needed to achieve desired outcomes.
Managed budgets for wellness initiatives, ensuring cost-effective allocation of resources and tracking expenditures accurately.
Increased employee participation in wellness programs by creating targeted marketing campaigns and promotional materials.
Freelance Software tester
Appen Butler Hill
02.2017 - 11.2019
Manual testing for Amazon Alexa
Brief experience with Selenium automation testing tool
Improved software quality by executing thorough test cases and identifying critical defects.
Carried out tests to identify, report and repair bugs and glitches.
Assessed software bugs and compiled findings along with suggested resolutions for development team members.
Lecturer in Computer Science
Cochin university of Science and Technology, India
06.2012 - 01.2016
Trained and developed students' skill in computer networks, database management systems and digital signal processing.
Collaborated with colleagues to develop cross-curricular projects that reinforced computer skills while also teaching core subject matter.
Invigilated and graded projects, quizzes and examinations.
Planned and implemented curriculum to teach up-to-date technology to 60 students.
Education
Master of Science - Healthcare Informatics
University of San Diego
San Diego, CA
08.2025
Bachelor of Technology - Computer Science and Engineering
Cochin University of Science and Technology
01.2005
Skills
Healthcare administration
Project management
Patient safety
Patient privacy
Compliance
Clinical applications
Performance improvement
Process improvement
End user support
Data collection
Data analysis
System implementation
EHR implementation
EHR systems (Athena, Allevasoft, Pimsy, Valant)
Languages: C, C, Python, Java, Visual Basic 60
Database Administration: Microsoft Access, SQL Server 2000, SQL Server 2005
Operating Systems: Windows 10/11/2000 professional /XP, LINUX, UNIX
MS Excel, PowerPoint
Power BI, Tableau
Basic internet skills
Certification
Performance certificate for Training program on IBM mainframe S/390 at Center for development of Advanced Computing (CDAC), India.
Mastering neurofeedback therapy, Othmer method
Certified Somatic Experiencing Practitioner, SE International
Behavioral Health Technician Intern at La Frontera EMPACT - Trauma Healing ServicesBehavioral Health Technician Intern at La Frontera EMPACT - Trauma Healing Services