Deepa Deepu
Bowie,MD
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care. Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care. Patient-oriented Nurse with 25 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with Medical Surgical, Critical Care and Home Telehealth specialty.
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level RN position. Ready to help team achieve company goals. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices. Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Registered Nurse Telehealth Coordinator
DCVAMC
08.2017 - Current
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Skilled at working independently and collaboratively in a team environment.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Strengthened communication skills through regular interactions with others.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Worked well in a team setting, providing support and guidance.
- Cultivated interpersonal skills by building positive relationships with others.
- Learned and adapted quickly to new technology and software applications.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Spearheaded volunteer programs that positively impacted local communities while showcasing Telehealth commitment to social responsibility.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Kept high average of performance evaluations.
Registered Nurse- Critical Care, Progressive care unit, Surgical ICU, and Telehealth Unit
Veteran Affairs Medical Center
08.2016 - 08.2017
- Utilize the nursing process in planning, implementing, coordinating and overseeing highly specialized nursing care of critical ill patients
- Provide highly specialized nursing care to patients, including critically ill patients, consistently utilize advanced assessment skills to identify difficult patient care problems, formulate complex plans to meet patient care needs, and continually revise goals and objectives, according to changes in patient status
- Administer medications, promote better health practices, perform research, consult, and advise nurses who provide direct care
- Teach and mentor professional and paraprofessional nursing staff, including trainees from various nursing programs, and assist with complex nursing and diagnostic procedures
- Respond to life-threatening changes in patient condition, providing immediate and appropriate emergency measures
- Contribute to the development of policies and procedures applied to patient populations in constantly changing complex, biomedical research protocols
- Design, implement, and evaluate complex protocols and manage challenging patient or protocol populations
- Provide consultative services to the multidisciplinary team relevant to all matters of clinical research issues across the department
- Provide expert clinical nursing and program perspective in assessment of policies, projects, and data related to quality
- Develop, evaluate, and interpret health program policies.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Registered Nurse in Critical Care, Medical -surgical Unit, Step Down Unit, and Mother -baby Unit
Progressive nursing staffers
01.2010 - 07.2016
- Document data related to patients' care including assessment results, interventions, medications, patient responses, or treatment changes
- Perform emergency medical procedures, such as basic cardiac life support (BLS), advanced cardiac life support (ACLS), and other condition stabilizing interventions
- Manage patients' pain relief and sedation by providing pharmacologic and non pharmacologic interventions, monitoring patients' responses, and changing care plans accordingly
- Administer blood and blood product transfusions or intravenous infusions, monitoring patients for adverse reactions
- Assess urgent and emergent health conditions using both physiologically and technologically derived data
- Interpret information obtained from electrocardiograms (EKGs) or radiographs (x-rays)
- Set up, operate, or monitor invasive equipment and devices such as colostomy or tracheotomy equipment, mechanical ventilators, catheters, gastrointestinal tubes, and central lines
- Diagnose acute or chronic conditions that could result in rapid physiological deterioration or life-threatening instability
- Discuss illnesses and treatments with patients and family members
- Collaborate with members of multidisciplinary health care teams to plan, manage, or assess patient treatments.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
Registered Nurse/ Charge Nurse in Cardiac ICU, Stepdown Unit, Cardiac Surgery Post Op Unit, Cardiology Unit, Heart Failure Unit and Medical -surgical Un
Medstar Washington Hospital Center
01.2002 - 07.2016
- Serve as charge nurse caring for patients with life-threatening illnesses including heart failure, overdoses, trauma, and infectious diseases
- Assess patients' medical histories to predict anesthesia response
- Prepare prescribed solutions and administer local, intravenous, spinal, or other anesthetics following specified methods and procedures
- Select, order, or administer anesthetics, adjuvant drugs, accessory drugs, fluids or blood products as necessary
- Select, prepare, or use equipment, monitors, supplies, or drugs for the administration of anesthetics
- Monitor patients' responses, including skin color, pupil dilation, pulse, heart rate, blood pressure, and respiration, ventilation, or urine output, using invasive and noninvasive techniques
- Respond to emergency situations by providing airway management, administering emergency fluids or drugs, or using basic or advanced cardiac life support technique
- Managed staff members for coordination of care
- Developed New orientation protocols for new staff members
- Advocated learning modules and prepared modules for staff members
- Swiftly respond to patients with substance abuse issues, delivering calm, levelheaded solutions to diffuse stressful situations and maintain safety and security of patients and staff
- Established reputation for nursing excellence, excelling as receptive team member and forging superior relationships with staff and patients
- Recognized for serving as consistent patient advocate while communicating compassionately and effectively with patients, families, and caregivers to facilitate outstanding level of care and service
- Ensure that all administrative duties are completed within designated time frame.
Registered Nurse/Nurse Consultant
Contemporary Nursing Solutions
01.2010 - 01.2014
- Collaborate with other health care professionals and service providers to ensure optimal patient care
- Provide specialized direct and indirect care to inpatients and outpatients within a designated specialty such as obstetrics, neurology, oncology, or neonatal care
- Observe, interview, and assess patients to identify care needs
- Monitor or evaluate medical conditions
- Instruct nursing staff in areas such as the assessment, development, implementation and evaluation of disability, illness, management, technology, or resources
- Present clients with information required to make informed health care and treatment decisions
- Perform discharge planning for patients
- Coordinate or conduct educational programs or in-service training sessions on topics such as clinical procedures.
Staff Nurse/ Clinical Instructor/Nurse Manager/Critical care nurse
St. John's National Academy of Health Sciences
01.1998 - 01.2002
- Managed patients in the intensive care unit of the hospital and coordinated their care
- Performed interventions in the care of the acutely ill patients
- Collaborated patient and family in the provision of care in a holistic manner
- Served as a clinical instructor in the orientation of the new graduates in the clinical
- Assessment and evaluation of the novice nurses in their transition of roles
- Managed staff members for the coordination of care
- Employee performance evaluations are submitted within designed time frame.
Education
Master of Science - Education
Towson University
Towson, MD05.2012
Bachelor of Science -
St. John's College of Nursing
Bangalore India12.1998
Associate of Science - Hospital Administration
Institute of Health Care Management
09.2001
Skills
- Preventive Healthcare
- Advanced Cardiovascular Life Support
- Call triaging
- Patient Care Assessment
- Care Coordination
- Clinical judgment
- Diabetes management
- CPRS; MICROSOFT word, excel use
- Critical Care
- Staff Supervision
- Student Precepting
- Telemetry monitoring
- Cardiac monitors
- HIPAA Education
Accomplishments
- Clinical Skills - Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
- Supervision - Headed onboarding process for new nursing staff.
- Training - Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
- Human Resources - Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing new hire manuals.
License Certification
Licensed as Registered Nurse in State of Maryland, Licensed as Registered Nurse in District of Columbia, BLS Certified, ACLS Certified, PCCN certified
Board Affiliations
- Member of American Nurses Association
- Member of American Critical care association
- Member of Sigma theta tau International
- Member of Washington Regional Transplant Center
Clinical Nursing Knowledge Skills
- Patient Monitoring
- Critical Care Patient Services
- Active Listener and Learner
- Critical Judgment and Decision-Making during emergency situations
- Service Orientation
- Time Management
- Education and Training
- Staff Management
- Compassion towards patients and service
- Highly skilled Instructor and Preceptor
- Coordination with other nursing staff and health care professionals
- Skills to convey knowledge in various ways
Administrative Knowledge Skills
- Strong knowledge in theories of teaching, learning, and evaluation
- Communication skills Administrative Skills
- Supervision and Coordination
- Planning and Operation
- Interviewing and hiring nursing
- Recruitment and retention
- Collaborate with doctors and other health care members
- Develop policies and procedures
- Budgeting and Reporting
- Expertise in using Bar Code Technology
Technical Knowledge Skills
- Super user in training of software for nurses
- Highly Proficient in Electronic Record handling
- Expert in Microsoft Word, Excel, and PowerPoint administer patients and medications
- Bar Code Technology
- Software aptitude
- Knowledge of Health Care Informatics and its usage to improve healthcare
Nursing Experience
- Veteran Affairs Medical Center, Registered Nurse- Critical Care, Progressive care unit, Surgical ICU, and Telehealth Unit, 2017-Present, Utilize the nursing process in planning, implementing, coordinating and overseeing highly specialized nursing care of critical ill patients, Provide highly specialized nursing care to patients, including critically ill patients, consistently utilize advanced assessment skills to identify difficult patient care problems, formulate complex plans to meet patient care needs, and continually revise goals and objectives, according to changes in patient status, Administer medications, promote better health practices, perform research, consult, and advise nurses who provide direct care, Teach and mentor professional and paraprofessional nursing staff, including trainees from various nursing programs, and assist with complex nursing and diagnostic procedures, Respond to life-threatening changes in patient condition, providing immediate and appropriate emergency measures, Contribute to the development of policies and procedures applied to patient populations in constantly changing complex, biomedical research protocols, Design, implement, and evaluate complex protocols and manage challenging patient or protocol populations, Provide consultative services to the multidisciplinary team relevant to all matters of clinical research issues across the department, Provide expert clinical nursing and program perspective in assessment of policies, projects, and data related to quality, Develop, evaluate, and interpret health program policies
- Medstar Washington Hospital Center, Registered Nurse/ Charge Nurse in Cardiac ICU, Stepdown unit, cardiac surgery post op unit, cardiology unit, heart failure unit and medical -surgical unit, 2002-2017, Serve as charge nurse caring for patients with life-threatening illnesses including heart failure, overdoses, trauma, and infectious diseases, Assess patients' medical histories to predict anesthesia response, Prepare prescribed solutions and administer local, intravenous, spinal, or other anesthetics following specified methods and procedures, Select, order, or administer anesthetics, adjuvant drugs, accessory drugs, fluids or blood products as necessary, Select, prepare, or use equipment, monitors, supplies, or drugs for the administration of anesthetics, Monitor patients' responses, including skin color, pupil dilation, pulse, heart rate, blood pressure, and respiration, ventilation, or urine output, using invasive and noninvasive techniques, Respond to emergency situations by providing airway management, administering emergency fluids or drugs, or using basic or advanced cardiac life support technique, Managed staff members for the coordination of care, Developed New orientation protocols for the new staff members, Advocated learning modules and prepared modules for the staff members, Swiftly respond to patients with substance abuse issues, delivering calm, levelheaded solutions to diffuse stressful situations and maintain safety and security of patients and staff, Established reputation for nursing excellence, excelling as receptive team member and forging superior relationships with staff and patients, Recognized for serving as consistent patient advocate while communicating compassionately and effectively with patients, families, and caregivers to facilitate outstanding level of care and service, Ensure that all administrative duties are completed within the designated time frame
- Contemporary Nursing Solutions, Registered Nurse/Nurse Consultant, 2010-2014, Collaborate with other health care professionals and service providers to ensure optimal patient care, Provide specialized direct and indirect care to inpatients and outpatients within a designated specialty such as obstetrics, neurology, oncology, or neonatal care, Observe, interview, and assess patients to identify care needs, Monitor or evaluate medical conditions, Instruct nursing staff in areas such as the assessment, development, implementation and evaluation of disability, illness, management, technology, or resources, Present clients with information required to make informed health care and treatment decisions, Perform discharge planning for patients, Coordinate or conduct educational programs or in-service training sessions on topics such as clinical procedures
- Progressive nursing staffers, Registered Nurse in Critical care, medical -surgical unit, step down unit, and mother -baby unit, 2010-present, Document data related to patients' care including assessment results, interventions, medications, patient responses, or treatment changes, Perform emergency medical procedures, such as basic cardiac life support (BLS), advanced cardiac life support (ACLS), and other condition stabilizing interventions, Manage patients' pain relief and sedation by providing pharmacologic and nonpharmacologic interventions, monitoring patients' responses, and changing care plans accordingly, Administer blood and blood product transfusions or intravenous infusions, monitoring patients for adverse reactions, Assess urgent and emergent health conditions using both physiologically and technologically derived data, Interpret information obtained from electrocardiograms (EKGs) or radiographs (x-rays), Set up, operate, or monitor invasive equipment and devices such as colostomy or tracheotomy equipment, mechanical ventilators, catheters, gastrointestinal tubes, and central lines, Diagnose acute or chronic conditions that could result in rapid physiological deterioration or life-threatening instability, Discuss illnesses and treatments with patients and family members, Collaborate with members of multidisciplinary health care teams to plan, manage, or assess patient treatments
- St. John's National Academy of Health Sciences, Staff Nurse/ Clinical Instructor/Nurse Manager/Critical care nurse, 1998-2002, Managed patients in the intensive care unit of the hospital and coordinated their care, Performed interventions in the care of the acutely ill patients, Collaborated patient and family in the provision of care in a holistic manner, Served as a clinical instructor in the orientation of the new graduates in the clinical, Assessment and evaluation of the novice nurses in their transition of roles, Managed staff members for the coordination of care, Employee performance evaluations are submitted within designed time frame
Hospital Projects
Hospital Project, Served on different committees in the hospital in the quality of patient care and enhancing staff development in the delivery of health care. Health project on improvement of patient care on Falls prevention, CLABSI protocols, CAUTI protocols and quality and cost analysis of nursing staff. Inservice education and project dissemination on CLABSI, BLOOD TRANSFUSION, and ORYX measures in the DCVAMC hospital. Conducted thorough audit of the Patient Safety Event system to capture and quantify workplace safety incidents. Initiated a Behavioral Emergency Response Team (BERT) as part of the Department of Nursing Strategic Plan initiative to focus on behavioral difficulties with patients and families. Enhanced nurse director/physician director dyad model to support monthly clinical dashboards.
Summary Of Experience
Highly trained and qualified registered nurse with strong clinical abilities and educational background with 21 years of specialization in Nursing (clinical and non-clinical). Utilizes comprehensive knowledge of nursing clinical practice to assess appropriate level of care and to ensure compliance with organizational values and goals. Proactive and organized with passionate commitment to first-rate patient care and demonstrates knowledge of complex automated data processing systems and their application for communication and data management. Friendly and enthusiastic charge nurse with strong staff management and patient management capabilities. Provides direct support for the development, coordination, maintenance, and operation for clinical care coordination with the multidisciplinary teams for excellent outcomes in patient care. Educational experience providing clinical guidance and instruction to nursing students. Effectively communicates both written and oral manner for review of clinical activities for the provision of high standard care. Collaborates with counterparts to communicate policies, procedures, and standards essential to facilitate the coordination of care at the base level and highly proficient in learning new organizational policies and mission of the organization. Exhibited leadership skills within the role of a Charge Nurse and/or Preceptor. Participates in establishing goals, solving problems and collaborating with other departments both at the unit and organizational level. Performance evaluation of staff and make recommendations for advancements or reassignments.
Awards
- Received the Clinical Advancement Achievement award for excellence in Education
- Sigma Theta Tau Award for academic excellence
Projects
Community Project, Research project at Genesis Larkin Chase health center on “Yoga for wellness” at the nursing home residents
Certification
PCCN
Languages
Hindi
Full Professional
Malayalam
Full Professional
English
Full Professional
Timeline
Registered Nurse Telehealth Coordinator
DCVAMC
08.2017 - Current
Registered Nurse- Critical Care, Progressive care unit, Surgical ICU, and Telehealth Unit
Veteran Affairs Medical Center
08.2016 - 08.2017
Registered Nurse in Critical Care, Medical -surgical Unit, Step Down Unit, and Mother -baby Unit
Progressive nursing staffers
01.2010 - 07.2016
Registered Nurse/Nurse Consultant
Contemporary Nursing Solutions
01.2010 - 01.2014
Registered Nurse/ Charge Nurse in Cardiac ICU, Stepdown Unit, Cardiac Surgery Post Op Unit, Cardiology Unit, Heart Failure Unit and Medical -surgical Un
Medstar Washington Hospital Center
01.2002 - 07.2016
Staff Nurse/ Clinical Instructor/Nurse Manager/Critical care nurse
St. John's National Academy of Health Sciences
01.1998 - 01.2002
Master of Science - Education
Towson University
Bachelor of Science -
St. John's College of Nursing
Associate of Science - Hospital Administration
Institute of Health Care Management