Deepa Gulati

• Part of Digital Business Planning team, handled various projects independently in different departments from internal processes to Human Resources, Vehicle Admin, Sales team and CPO team
• Learn new Business Process, analyze different business use cases and work with Project team to implement as per business need
• Maintain/Support the project already implemented independently
• Become subject matter expert for the projects done
• Presenting major analysis deliverables within Hyundai’s Digital Business Planning team in multiple projects and acting as a liaison between Business and Systems teams
• Perform Business/System Analysis/GAP analysis by facilitating and conducting meetings and workshops, including requirements gathering sessions, solution design meetings
• Participate in design planning sessions and Review project’s High-Level Design and solution architecture with the implementation team
• Work closely with Implementation Agile teams to help prioritize roadmaps, organize product backlogs, PCR’s and refocus teams to stay on track for project deliverables
• Monitor and communicate project plans, status, and issues on a regular basis to project team members and management
• Manage vendors to successfully deliver the respective projects
• Identify project needs by reviewing project objectives and schedules
• Review project risks and devised proactive strategies to avoid potential roadblocks

• Developed and maintained relationships with external stakeholders to ensure smooth delivery of projects.
• Responsible for End to End delivery starting from Gap Analysis, Impact Analysis to check compatibility of the existing system with new business requirements and suggested methods to overcome them
• Work with clients to understand business requirements and transform them to technical solution after analysis and feasibility study
• Creating/Maintaining project documentation including requirements, functional specifications, test plans, presentations, user documentations and PMO documentation
• Prepare overall multi-phase execution project plan along with various stakeholders
• Create WBS for the projects and track projects on regular basis
• Coordinating UAT with different SBUs
• Track the progress, project health, and identify dependencies and proactively work with integrated parties to conduct testing and validation

Oracle provides powerful knowledge management capabilities that have been proven to help high-tech institutions cut costs, while delivering consistent cross-channel customer support. With Oracle Knowledge products, high-tech organizations can deliver accurate and consistent answers across online, contact center and social channels—so they can boost service levels and their bottom line.

• I was responsible to get end-to-end OKM implementation done and post production support for multiple customers

NetApp University provides a range of training and certification programs to help individuals and organizations enhance their skills and knowledge in the field of data management, storage, and cloud solutions.

The offerings from NetApp University include courses, certifications, and resources related to NetApp's products and technologies.

• I was responsible for NetAppU Web Application to develop, enhance and production support

Oracle Retail Store Solution(ORSS) is a comprehensive suite of software applications designed to streamline and enhance various aspects of retail operations.

Key features of Oracle Retail Store Solution includes:

Point of Sale (POS): Efficient and secure transaction processing at the point of sale, supporting various payment methods and promotions

Back Office (BO):"Back Office" refers to the set of functionalities and applications that handle the operational and administrative aspects of retail business behind the scenes. The Back Office plays a crucial role in supporting front-end operations, ensuring smooth and efficient overall retail management.

Central Office (CO):"Central Office" typically refers to a centralized management and control hub that oversees and coordinates various retail operations across a network of stores. The Central Office plays a pivotal role in ensuring consistency, efficiency, and control in the management of retail activities.

• My involvement was to lead the team to implement the ORSS solution

• I participated in VM World Demo in 2007 and created a mock application for Customer Support Solution which lead to a deal to develop full Customer Support Solution.
• I was part of Development team to develop the Customer Support Portal in Weblogic Portal

• Requirement gathering and analysis
• Preparation of functional specification and design specifications
• Designing Sequence Diagram, Coding the interfaces as per requirements
• Developing PageFlows, Portlets, and Portal pages and Database Controls
• Preparing Unit Test Specs based on Low Level Design and perform unit testing
• Integration testing for applications communicating through web services
• Strategize Go-live deployment and manage roll out between various application teams
• UAT and Go-Live Support.

SharePoint 2003 implementation

• Installation & Configuration, Customization and Localization, Sites, document library Creation, SharePoint lists and views creation
• Testing and performance enhancements
• Involved in Training the end users, UAT and Go-Live Support.