Deepa Mani

Role: Senior Quality Assurance Professional

OMS Inventory Management

Responsibilities:

• Oversaw the quality assurance process, including backend testing, REST API testing, and UI testing for inventory management systems.
• Managed the entire product lifecycle from planning through to delivery, focusing on inventory optimization and accuracy.
• Conducted requirement gathering and business analysis, working closely with business and project teams for design clarity and test planning.
• Led cross-functional teams through Agile sprints using JIRA, ensuring timely and high-quality product delivery.
• Coordinated UAT and provided support, identifying and resolving defects and failed test scripts to ensure robust, bug-free inventory solutions.

OMS Promotions Management

Responsibilities:

• Led the quality assurance efforts, focusing on manual and automation testing for promotion-related features.
• Managed the end-to-end product lifecycle, including planning, execution, and delivery of promotional tools.
• Gathered and analyzed business requirements for promotions, ensuring clear communication with development and testing teams.
• Utilized JIRA for Scrum practice, coordinating Agile sprints and tracking progress.
• Ensured alignment with business objectives and stakeholder expectations, providing regular status updates and metrics tracking.

• Worked on the Adobe E-Sign integration project for the Document Automation System
• Responsible for requirement analysis, test planning, coordination with business and Adobe team, defect triage meetings, coordination with upstream/downstream application owners, test design, knowledge transition, test automation using Selenium, debugging and root cause analysis, API testing using Postman, and UAT coordination till signoff.

• Worked on the Unified desktop - Automated Call Close project for the Transportation system
• Responsible for interface test design and coordination with Q-Free team, business case test results review with agencies, requirement analysis, test planning, knowledge transition, test design, debugging and root cause analysis, HP ALM for defect tracking, and automation test design using Selenium.

• Worked on the Unified desktop - Automated Call Close project for TIAA
• Responsible for key roles including testing planning, effort estimation, test summary, processes implementation, daily status updates, defect management, assigning tasks, communication management, tracking progress, testing end to end business flow, automation using Selenium.

Order Management Program

Roles: Senior Quality Assurance Professional and Product Lead

Responsibilities:

• Automation Testing: Developed and executed automation test scripts for various components of the order management system, ensuring efficient and thorough testing processes.
• Web Service Testing: Conducted comprehensive web service testing to validate API integrations, ensuring reliable communication between different system components.
• Integration Testing: Managed integration testing efforts to ensure seamless interaction between order management and other systems, including inventory management and fulfillment services.
• Backend and Frontend Validations: Performed backend data validations and frontend UI testing to ensure data integrity and user experience consistency.
• Requirement Analysis: Collaborated with business and project teams to gather and analyze requirements, providing clear and actionable insights for development and testing.
• Test Planning: Developed detailed test plans and strategies, outlining testing scope, objectives, and methodologies for various projects.
• Communication Management: Facilitated communication between stakeholders, project teams, and business units, ensuring alignment and clarity throughout the project lifecycle.
• Progress Tracking: Utilized JIRA to track project progress, manage test cases, and coordinate Agile sprints, ensuring timely and efficient delivery of project milestones.
• Operational Support: Provided ongoing support for order management operations, addressing issues and implementing improvements to enhance system performance.
• Collaboration with Business and Project Teams: Worked closely with business analysts, developers, and project managers to ensure requirement and design clarity, test planning, and UAT coordination.
• Root Cause Analysis: Conducted root cause analysis for defects and failed test scripts, implementing corrective actions to prevent recurrence.
• Stakeholder Management: Managed stakeholder expectations by providing regular status updates, metrics tracking, and progress reporting.

Blockbuster SOA Transformation

Roles: Quality Assurance

Responsibilities:

• Project Execution: Led the execution of System Integration Testing (SIT) scripts for projects related to Catalog ETL, Al la Carte (ALC), Ship by Weight, and Slot Optimization.
• Result Verification: Verified test results to ensure the functionality and performance of the SOA transformation.
• RTM and Test Summary Reports: Created Requirements Traceability Matrix (RTM) and detailed test summary reports to document testing outcomes.
• Status Calls and Communication: Regularly conducted status calls, providing updates and facilitating communication among stakeholders and team members.
• Knowledge Transfer: Conducted knowledge transfer sessions, sharing expertise and insights with team members to ensure a smooth transition and ongoing project success.
• UAT Preparation and Review: Prepared and reviewed User Acceptance Testing (UAT) scripts, ensuring comprehensive coverage of business scenarios and alignment with project goals.
• Team Training: Trained new team members, providing guidance and support to ensure their integration and productivity within the team.
• Operational Support: Supported day-to-day operations, ensuring seamless end-to-end business flow and addressing any issues promptly.
• End-to-End Business Flow: Ensured the integrity of the end-to-end business flow, from initial requirements to final implementation, maintaining high standards of quality and performance.