Deepa Mukerjee

Coordinate insurance claims for water mitigation services, ensuring accurate documentation, timely submission, and consistent follow-up with insurance adjusters. Manage technician paperwork and code out jobs for commission, ensuring correct payroll and job-costing data. Maintain organized and compliant claim files to support transparency, audit readiness, and efficient claim resolution. Performed full-cycle accounts receivable and accounts payable duties, including collections, payment posting, invoice processing, and credit memo adjustments. Prepare and execute change orders to support contract accuracy, customer communication, and scope-of-work updates.

• Working remotely from home in Murrieta, CA, received inbound calls from prospects who responded to company advertising. Probed questions to determine prospect's needs and wishes; determined budget constraints and time requirements. Scheduled appointments with homeowners for salesmen to present products. Followed up after installation and asked customers to post positive reviews on social media. Commission only position

• Coordinated events and managed office. Recruited, hired and managed a staff of 10. Answered inbound calls and called internet and home show leads to solicit business. Coordinated and scheduled sales appointments. Office managerial functions including typing correspondence, answering phones, accounts payable and accounts receivable using Quickbooks Pro