DEEPA RANGANNA
North Billerica,MA
Summary
Highly efficient and organized Administrative Assistant with a proven track record in managing administrative tasks, scheduling, and correspondence. Maintains office efficiency through meticulous organization and provides vital support to streamline operations. Experienced as a Claim Executive, proficient in end-to-end claim processes including coding, processing, and management while adhering to local regulatory standards. Skilled in identifying and rectifying billing discrepancies, optimizing reimbursement processes, and maintaining meticulous documentation. Strong foundation in supporting HR functions and operations, including talent acquisition, employee relations, performance management, and administrative tasks. Additionally, skilled in organizing documentation and maintaining HR databases. Also experienced as an Inventory Associate, accurately managing and organizing inventory levels while maintaining precise records of laboratory supplies, reagents, and equipment. Proficient in conducting inventory audits and ensuring compliance with regulatory standards.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Current company Name
01.2024 - Current
- Provide excellent customer service to both internal and external clients
- Perform data entry tasks with high accuracy and efficiency
- Manage email correspondence, ensuring timely responses and follow-ups
- Utilize Microsoft Excel, Outlook, PowerPoint, and Word to complete daily tasks
- Schedule appointments and manage calendars
- Manage incoming calls and direct them to the appropriate departments
- Under the direction of the physician, Manager, and/or Director, support day-to-day front desk operations for the physician practice
- Enter all required data into electronic health records, ensuring meaningful use and managed care, and quality requirements are being met
- Prepare and submit office billing in a timely manner
- Other duties and special projects, as identified and assigned
Assembler
First Light Diagnostics
01.2023 - 11.2023
- Worked in a controlled cleanroom environment, ISO 7, performing routine cGMP functions associated with manual/automated packaging operations, including advanced visual inspection, labeling, and following safety guidelines, 5s, and SOPs and ensuring the assembly process with quality and regulatory standards
- Conducting quality checks in different stages of assembly to ensure products meet specific standards and specifications, including functionality, accuracy, and safety
- Identifying and resolving issues that arise during the assembly process
- Working closely with the other team members, including engineers, scientists, and quality control personnel, to communicate any issues and ensure a smooth assembly process
- Documenting work activities in controlled documents according to Good Documentation Practices
Inventory Associate
Farcast Biosciences
01.2019 - 04.2020
- Maintaining and tracking the medical instruments' annual maintenance, reagents, and supplies
- Maintaining the inventory of expiration dates, ensuring proper storage conditions, and removing outdated or damaged items to maintain quality
- Coordinating with the laboratory technician and clinician staff to understand inventory needs
- Generating inventory reports and usage trends and identifying areas of interrupting ongoing projects
- Maintaining and following the company regulations, safety standards, and protocols
Cashier
Market Basket
06.2018 - 12.2018
- Greeted customers, scanning and bagging items accurately, and providing friendly service to customers
- Handling cash and using debit and credit cards and other forms of payment accurately
- Answering inquiries about products, promotions, and store policies and assisted with locating items within the store
- Keeping the checkout area neat and organized
Claim Executive
HCG Malnad Hospital & Institute of Oncology
01.2016 - 03.2017
- Company Overview: Shivamogga, India
- Collect and verify all necessary documentation and information related to the claim, including patient details and diagnosis, medical records, and other related information
- Handling the end-to-end process of Insurance claims, which includes reviewing and evaluating claims submitted by policyholders
- Evaluating and analyzing the patient information to determine the validity of claims and assess the extent of coverage provided by the insurance policy
- Interact with the policyholder about claim-related queries
- Negotiation between an Insurance company and other third-party service providers
- Generating and maintaining the claim statistics weekly
- Shivamogga, India
Quality Executive
Curie Centre of Oncology
08.2014 - 12.2015
- Company Overview: Bangalore, India
- Schedule & coordinate weekly Quality Review meetings & appointments
- Preparing Agendas and Minutes of meetings
- Managed a full cycle of expenses, accounts payable & accruals, including obtaining approvals, processing bills, Including issuing invoices and credits, depositing & recording cash receipts & following up on past-due accounts
- Participated in the month-end closing process by analyzing various balance sheet accounts, preparing supporting conciliations & journal entries, and resolving discrepancies
- Produced financial reports to support weekly, monthly, quarterly, or annual reporting
- Collect and compile the data on a daily/monthly basis, which would include patient feedback and quality scores in relation to hospital services
- Bangalore, India
H.R Executive
HCG Bangalore Institute of Oncology
12.2011 - 04.2014
- Company Overview: Bangalore, India
- Coordinating with Technical teams to understand their requirements for defining job positions
- Resourcing, Advertising Vacancies, Screening, and short-listing resumes based on desired skills and experience
- Preparing offer letters, employment contracts, and job descriptions
- Co-ordinating employee onboarding process to complete joining formalities and documentation
- Scheduling and assisting Training Programs
- Compilation & processing of attendance metrics
- Preparing Final Settlements, Gratuity, PF Records, and employee benefits
- Maintain confidential employee records such as appraisals, compensation, performance, and benefits
- Communicating HR policies across the organization
- Maintaining and updating employee data in the HRIS database
- Bangalore, India
Administrative Assistant
HCG Malnad Hospital & Institute of Oncology
09.2007 - 10.2011
- Company Overview: Shivamogga, India
- Advertising Vacancies, Screening and short-listing resumes based on desired skills and experience
- Preparing offer letters, employment contracts, and job descriptions, completing joining formalities and documentation
- Scheduling and arranging Training and Induction Programs for new joiners
- Compilation, processing & Managing attendance data
- Maintaining employees’ personal files and records, and communicating HR policies across the organization
- Preparing various letters like offer letters, appointment letters, confirmation letters, Increment letters, Transfer letters, etc
- Tracking Attendance, Maintaining Leave Records, PF Records, and employee Appraisals
- Maintained and updated employee data in the HRIS database
- Sending Human Resources and other related reports to the corporate Office on a monthly basis and as required
- Shivamogga, India
Education
Post Graduate Diploma - Human Resource Management
Alagappa University
01.2012
Bachelor's Degree - Arts
Kuvempu University
01.2009
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Time Management
- Administrative Support
- Microsoft Excel
- File Organization
- Microsoft Outlook
- Customer Relations
- Clerical Support
- Critical Thinking
- Scheduling
- Documentation and Recordkeeping
- Office Management
- Professional Communication
- Database entry
- Scheduling and calendar management
- Verbal Communication
- Data organization
- Invoice Processing
- Relationship Building
- Meticulous attention to detail
- Microsoft PowerPoint
- Event Coordination
- Meeting planning
Personal Information
Work Permit: Permanent Resident
Timeline
Administrative Assistant
Current company Name
01.2024 - Current
Assembler
First Light Diagnostics
01.2023 - 11.2023
Inventory Associate
Farcast Biosciences
01.2019 - 04.2020
Cashier
Market Basket
06.2018 - 12.2018
Claim Executive
HCG Malnad Hospital & Institute of Oncology
01.2016 - 03.2017
Quality Executive
Curie Centre of Oncology
08.2014 - 12.2015
H.R Executive
HCG Bangalore Institute of Oncology
12.2011 - 04.2014
Administrative Assistant
HCG Malnad Hospital & Institute of Oncology
09.2007 - 10.2011
Post Graduate Diploma - Human Resource Management
Alagappa University
Bachelor's Degree - Arts
Kuvempu University
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