Deepak Bhandari
Coconut Grove
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Multi-site Store Manager
B.W.S (Endeavour Group)
09.2024 - Current
- regional sales & profit growth.
- multi-site operational excellence.
- regional team leadership & development.
- enhanced regional customer experience.
Store Manager
B.W.S (Endeavour Group)
09.2022 - 09.2024
- profit growth.
- team leadership.
- customer satisfaction.
- operational efficiency.
Assistant Store Manager
BWS (Endeavour Group)
09.2021 - 09.2022
- Increased Sales & Targets.
- Optimized Store & Compliance.
- Led & Developed Teams.
- Enhanced Customer Experience.
Sales assistant
Forty winks
07.2020 - 08.2021
- sales & customer solutions.
- order & inventory management.
- store presentation & design.
- customer service & administration.
Sales assistant
B.W.S (Endeavour Group)
06.2020 - 08.2021
- stock handling & forklift operation.
- alcoholic beverage sales.
- customer recommendations & upselling.
- product knowledge & stock management.
Bar attendant
Cyren seafood bar and grill
03.2018 - 06.2020
- customer engagement & comfort.
- task accuracy & diligence.
- beverage service (alcoholic & non-alcoholic).
- cash handling & restaurant support.
food and beverage attendant
Squires’s LANDING
08.2017 - 02.2018
- customer engagement & ease.
- accurate task completion.
- beverage service.
- cash & restaurant support.
Front office (RECEPTION)
JW MARRIOTT
04.2015 - 12.2016
- guest arrival & departure.
- luggage assistance & room information.
- guest inquiries & support.
- concierge services.
Education
Diploma in Leadership And Management -
International House of Business College
Darwin02-2022
Master of Professional Accounting -
King's Own Institute (KOI)
11-2019
Bachelor's of Hotel Management -
T.John College
Bangalore, India01.2015
Skills
- Customer Engagement and Relationship Building
- Sales and Product Expertise
- Team Collaboration and Communication
- Operational Efficiency and Task Management
- Problem Solving and Adaptability
- Leadership and Mentoring
- Cash Handling and Basic Accounting
- Technology and Software Proficiency
Sources and related content
Training And Licenses
- Hotel Operation Training: JW Marriott, Chandigarh, India
- RSA (Responsible Service of Alcohol)
- Forklift License
Certification
- RSA (Responsible Service of Alcohol) Certification
- Forklift Certification
- Full Driver's License
- CPR/AED Certification
- First Aid Certification
- Working with Children Card
Timeline
Multi-site Store Manager
B.W.S (Endeavour Group)
09.2024 - Current
Store Manager
B.W.S (Endeavour Group)
09.2022 - 09.2024
Assistant Store Manager
BWS (Endeavour Group)
09.2021 - 09.2022
Sales assistant
Forty winks
07.2020 - 08.2021
Sales assistant
B.W.S (Endeavour Group)
06.2020 - 08.2021
Bar attendant
Cyren seafood bar and grill
03.2018 - 06.2020
food and beverage attendant
Squires’s LANDING
08.2017 - 02.2018
Front office (RECEPTION)
JW MARRIOTT
04.2015 - 12.2016
Diploma in Leadership And Management -
International House of Business College
Master of Professional Accounting -
King's Own Institute (KOI)
Bachelor's of Hotel Management -
T.John College
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