Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Timeline
Generic

Deepak Lalwani

Little Elm

Summary

Dynamic Program Manager with a proven track record at Accenture, excelling in complex program delivery and risk management. Spearheaded digital transformation initiatives, achieving a 25% cost reduction through AI/ML solutions. Adept in Agile methodologies and client relations, driving operational excellence across diverse teams and projects. Customer-oriented program manager with several years of experience in strategic planning and complex problem-solving. Expert in networking, marketing, cross-functional communication, employee supervision and process improvements. Decisive leader ready to leverage background in program management to expand organizational success.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Program Manager/Scrum Master/Security Lead/Tech Arch

Accenture
Dallas
03.2010 - Current
  • Telecom Client in Washington/Texas and India
  • Drove telecom client projects, facilitating disaster recovery processes, reducing recovery time multiple days to hours. (~70% Completed)
  • Spearheaded implementation of project management processes, enhancing transparency and efficiency.
  • Managed multiple large-scale projects delivering on-time, collaborating with 200+ teams and 30+ vendors.
  • Created a Change Control, RAID Board to streamline governance, resulting in improved decision-making and faster risk mitigation.
  • CMT Client in California
  • Directed budget forecasts, project management for $5M, optimizing resource utilization, performing pyramid refreshes and enhancing client services by collecting client feedback.
  • Led cross-functional teams of ~70 FTEs, driving digital transformation deals resulting in $5M revenue.
  • Implemented cost-cutting solutions using AI/ML, raising operational efficiency while reducing costs by 25%.
  • Utility Client in Michigan and Banking Client in Arizona
  • Led migration projects for utilities and chemical companies, securing $3M investments.
  • Played variety of roles including Scrum master/Tech architect and Project management.
  • Orchestrated SharePoint and SAP integration, escalating portfolio growth from $1M to $2M through innovative architecture solutions that helped compressing Migration timelines.
  • Developed architectural frameworks, governance models improving operational workflows.
  • Developed robust governance frameworks, migrating content securely to Office 365 and enhancing compliance for banking clients.
  • Implemented Agile project management framework across distributed engineering teams, reducing project delivery time by 15% and improving on-time project completion rate to 95%.
  • Internal Accenture Project
  • Managed a team of ~12 Members and architected SharePoint automated solutions for diverse industry segments.
  • Replaced Team Lead following abrupt departure during critical launch of internal SharePoint service.
  • Rebuilt client relationship and trust, getting project, which involved teams across Geographies.

Analyst

Deloitte
Hyderabad
09.2019 - 03.2010
  • Utilized SharePoint Designer to develop automation tools, streamline business processes.
  • Mentor junior team members to learn SharePoint Technology.

Software Engineer

Larsen & Toubro Infotech Limited
Mumbai
07.2006 - 09.2009
  • Designed and developed custom web pages and services for Oil & Gas Client, enhancing application functionality and user experience during 13-month international stint in Houston.

Education

Bachelor of Engineering - Information Technology

Rajiv Gandhi Technical University
India
01.2006

Skills

  • Project Management: Risk & change management, client relations, Complex program delivery
  • Technical Proficiency: Agile methodologies, Google Cloud Platform, SQL, Python, SharePoint On-prem and Cloud, Looker Studio, Excel, Jira, Oracle, Generative AI, K2 Blackpearl, Nintex, Data Analytics, Power BI, Kubernetes, AWS
  • Strategic Planning and Development: Business transformation, operational excellence, process improvement

Certification

  • Google Cloud Professional Cloud Architect – link
  • Google Cloud Associate Cloud Engineer - link
  • Google Cloud Professional Data Engineer - link
  • Google Generative AI fundamental – link
  • AWS Certified Cloud Practitioner - link
  • SharePoint 2007 and 2010
  • K2 Blackpearl

Accomplishments

  • Rebuilt client trust post-leadership exit; delivered migration on time and earned Accenture ACE Award.
  • Ranked in top 5% during Bachelor of Engineering at RGTU.

Timeline

Analyst

Deloitte
09.2019 - 03.2010

Program Manager/Scrum Master/Security Lead/Tech Arch

Accenture
03.2010 - Current

Software Engineer

Larsen & Toubro Infotech Limited
07.2006 - 09.2009

Bachelor of Engineering - Information Technology

Rajiv Gandhi Technical University
Deepak Lalwani