Versatile, goal-oriented program manager with close to 17 years of IT experience assisting Fortune 500 clients in the finance, Utilities and manufacturing in achieving their business objectives through the implementation of innovative technology-led business solutions in a global delivery model.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Technical Program Manager
Infosys Ltd.
Client:Souther California Edison
01.2019 - Current
Currently leading a IT team of 40+ members to manage a large-scale cloud transformation effort with a budget of 15 MN USD
Responsible for creating program roadmap, execution strategy, planning, steering committee reviews, budget management, and overall program delivery
Develop goals, prioritize deliverables, and address necessary priorities and stakeholder needs in collaboration with key stakeholders and program sponsors
Collaborate closely with stakeholders to track KPIs of individual projects and provide a clearer understanding of the big picture
Identified risks and proactively developed mitigation strategies to minimize potential impacts on the program schedule.
Provided technical guidance in areas such as system architecture design, development processes, coding standards, testing methodologies.
Working with architect team for designing and standardizing the solution and delivery.
Led the implementation of process improvements to streamline operations across the organization.
Devised in-house training program allowing employees to maintain and improve skills in various types of software packages.
Program Manager
Infosys Ltd., India
Client: National Australia Bank (NAB)
01.2014 - 01.2019
Managed a multi-year, multi-vendor large-scale digital transformation effort for Fortune 500 manufacturing company, and a peak team size of 30
Developed and managed 12+ concurrent project plans at single point in time
Responsible for end-to-end project delivery, including Project planning and scheduling, Risk and mitigation planning, Time management, vendor management
Navigate the account to identify deals, key stakeholders, the decision maker’s in-order to increase revenue and Infosys footprint on the account
Assist in contracting discussions (MSA/Work Packages/SOW etc.), to ensure quick closure of the contracts with the least number of risks
Prepares estimated time to complete, manages back-log, cost budget, and the impact of change requests on cost budget
Responsible for correct invoicing
Project status reporting, review with senior management, and roll-out planning
Collaborate with the client-facing Project/Program Manager to clarify the scope, budget, engagement success criteria, and plan staffing
Participate in weekly project status calls with the Project Manager to track progress and act as the 1st level of escalation on delivery matters.
Technology Lead
Infosys Ltd.
Bhubaneswar, India
01.2011 - 01.2014
Oversee a team of 12+ IT professional successfully manage 10+ major technology releases per year with budget ranging up to 800KUSD
Leading all aspects of projects, including capacity planning, resource allocation, project documentation, and change management
Identify and resolve project risk, roadblocks, and obstacles while securing resources to effectively complete deliverables
Guide team in technology and handling end-to-end ownership of the technical delivery
Execution, monitoring, and status tracking weekly for technical deliverables
Accountable for scope, schedule, and cost adherence in the project
Planning and coordination with multiple project support teams
Accountable for change initiation and proposing change impact to governing board
Create, document, communicate and deliver OCM roadmap, communication plan, coaching plan and training plan.
System Analyst
Atos Origin
Mumbai
01.2007 - 01.2011
As a system analyst working in a team ranging from 8 - 10 team members
Developing end-to-end solutions and ownership of the technical delivery
System Testing and Quality adherence using coding best practices
Technical delivery on time and user support for the project.
Education
Bachelors in Technology (BTech) -
Silicon Institute of Technology
India
04-2007
Skills
IT Project Management (10 yrs)
Program Management (10 yrs)
Client Relationship Management and Onshore Project Management (7 yrs)
Scrum & Agile Methodologies (5 yrs)
Budget Management
Risk Assessment
Team and Vendor Management
Waterfall, Iterative and Agile Methodology
Strategic Planning
Continuous Process Improvements
Project Goals And Milestones
Implementation Management
Solution Implementation
Process Optimization
CLOUD: O365, M365, AZURE
TECHNOLOGY: SharePoint, Power Platform, Generative AI, Co-Pilot Studio
WEB: React JS, C#, Dot Net
DATABASE: SQL Server, MySQL, Dataverse
Accomplishments
Received consecutive Most Valuable Player (Awards) in 2021 and 2022
Received Best Project Manager Award in March 2023
Received Best Team award multiple times in 2015, 2019, 2022
Certification
PL-900 Fundamental of Power Platform
MS-900 Microsoft 365 Fundamentals
573TS Microsoft SharePoint 2010 Application Development