Summary
Overview
Work History
Education
Skills
Certifications
Timeline
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Deepak Shanmugam

Cincinnati,OH

Summary

Seasoned QA Professional with over 13 years of experience in the IT and Insurance domain, specializing in Property & Casualty Insurance. Expertise in manual and automation testing with proficiency in Core Java, Selenium and test frameworks like Cucumber, TestNG. Adept at working with Duck Creek Policy systems and Guidewire ClaimCenter upgrades, with a strong background in agile and waterfall methodologies. Demonstrates exceptional skills in regression testing, user stroy validation, and creating reusable test components. Experienced in leading QA processes, project management, and coordinating across teams to ensure timely and high- quality deliverables. Proven ability to address and resolve process inefficiencies, enhance collaboration, and maintain SLA and quality standards.

Overview

13
13
years of professional experience

Work History

Senior Specialist - Quality Engineering

LTIMindtree
Cincinnati, OH
09.2024 - Current
  • Collaborated with Great American Insurance Group on the DuckCreek Policy Admin Maintenance project for Commercial Auto products, executing over 400 regression tests through Headless API and UI automation frameworks.
  • Utilized Rally for defect tracking and provided monthly metrics on defect metrics including UAT Leakage, Production Leakage, and Defect Discovery rate.
  • Engaged in comprehensive scrum ceremonies such as standup calls, sprint planning, sprint retrospectives, and sprint refinements.
  • Developed and integrated CI/CD pipeline to ensure continuous execution.
  • Communicated regression summary results promptly to the Data Reporting Compliance team to facilitate release sign-off.

Sr Associate

Cognizant
Cincinnati, OH
01.2019 - 09.2024
  • Led the QA team for both functional and automation testing in the Guidewire Claim Center v10 upgrade project for a major insurance client, ensuring comprehensive end-to-end claim creation and payment processes.
  • Conducted parallel testing to compare the old Guidewire CC system with v10, identifying and addressing discrepancies while maintaining functionality despite UI differences.
  • Prepared and distributed status reports and weekly status reports (WSR) to the team.
  • Hosted defect triage calls and prioritized issues in collaboration with business stakeholders.
  • Created sign-off documents and provided warranty support post-production release for major defects.

Sr Associate

Cognizant
Coimbatore, Tamil Nadu, India
01.2018 - 12.2019
  • Developed end-to-end automation test scripts using the Katalon Selenium Cucumber framework for the Business Process Assurance Test Automation project.
  • Analyzed and refined test scenarios based on historical defects, ensuring critical test cases with high volume were automated and aligned with business processes.
  • Established traceability between test scripts, test cases, and business processes, and created a Business Readiness dashboard summarizing test execution results.

Associate

Cognizant
Coimbatore, Tamil Nadu, India
12.2011 - 12.2018
  • Conducted functional testing for web applications such as Agent Front End (AFE) and Business to Customer (B2C) for US clients like Mapfre Insurance, including requirement analysis, test case design, execution, and defect logging using HP ALM.
  • Performed eBusiness application testing for retirement web-based applications for OneAmerica Financial Partners, Inc., delivering timely Application Quality Index (AQI) reports and test closure reports.
  • Collaborated with business and onsite coordinators to complete scheduled tasks, ensuring timely communication and coordination.
  • Evaluated new testing tools and technologies to enhance the quality assurance process.

Education

M.Kumarasamy Colleage of Engineering
Karur, Tamil Nadu, India
04-2011

Skills

  • Quality metrics monitoring
  • Quality assurance
  • Team management
  • Multitasking
  • Collaboration
  • Leadership

Certifications

  • AINS Certified
  • Hands on Experience in Selenium - Core Java, BDD Cucumber Framework, Katalon tool

Timeline

Senior Specialist - Quality Engineering

LTIMindtree
09.2024 - Current

Sr Associate

Cognizant
01.2019 - 09.2024

Sr Associate

Cognizant
01.2018 - 12.2019

Associate

Cognizant
12.2011 - 12.2018

M.Kumarasamy Colleage of Engineering

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Deepak Shanmugam