Overview
Work History
Education
Skills
Certification
Timeline
Generic
DEEPAK THAPA

DEEPAK THAPA

Woodside,USA

Overview

16
16
years of professional experience
1
1
Certification

Work History

Manager on Duty

BIG DADDY'S PIZZA
08.2023 - 03.2025
  • Performed day-to-day assignments in addition to oversight duties.
  • Maintained a high level of professionalism while handling difficult customer issues.
  • Trained new employees in all aspects of the job, providing ongoing support and feedback.

Restaurant Manager

The Gurkha Kitchen (Nepalese & Indian Cuisine)
03.2013 - 02.2015
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.

Restaurant Food Server

Veeraswamy Indian Restaurant
11.2008 - 10.2010


  • Developed and maintained a high standard of customer service, ensuring customers had an enjoyable experience.
  • Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
  • Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
  • Implemented proper food handling techniques, adhering to safety and sanitation guidelines set forth by local health departments.
  • Efficiently managed multiple tables, prioritizing tasks to deliver timely and accurate orders.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled guest complaints professionally, resolving issues promptly to maintain positive dining experiences.
  • Provided exceptional tableside service during busy shifts, maintaining composure under pressure while multitasking efficiently.
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Bachelor of Business Studies - Business Administration

Tribhuvan University
kathmandu
12.2006

High School Diploma -

Glorious Higher Secondary school
Butwal, Rupandehi
09.2002

Skills

  • Team leadership and training
  • Strong communication and interpersonal skills
  • Customer service focus
  • Access control system
  • Crisis management and response
  • Surveillance system management
  • Staff training and development
  • Scheduling proficiency
  • Industry awareness
  • Budgeting expertise

Certification

  • Guard Card
  • CPR and First Aid Certified
  • F and B Production
  • Sales in Telecommunication
  • Driving License

Timeline

Manager on Duty

BIG DADDY'S PIZZA
08.2023 - 03.2025

Restaurant Manager

The Gurkha Kitchen (Nepalese & Indian Cuisine)
03.2013 - 02.2015

Restaurant Food Server

Veeraswamy Indian Restaurant
11.2008 - 10.2010

Bachelor of Business Studies - Business Administration

Tribhuvan University

High School Diploma -

Glorious Higher Secondary school

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DEEPAK THAPA