Deepak Sharma Murarilal
Tampa,FL
Summary
Dynamic professional with extensive experience in project and financial management at Sagitec Solutions LLC. Proven track record in process improvement and team coordination, enhancing project delivery and client satisfaction. Skilled in budget management and vendor relationships, driving operational efficiency and fostering strong client partnerships. Recognized for effective leadership and strategic oversight.
Overview
25
25
years of professional experience
Work History
Deputy Manager
Sagitec Solutions LLC
Tampa, FL
05.2022 - Current
- Discussed, understood, and collaborated on industry-standard best project management practices.
- Understood, Developed and owned project plans, and project management artifacts, as advised and guided by the Project/Program Manager.
- Managed and coordinated cross-functional teams to meet project schedules, milestones, goals, team, and client expectations.
- Prepared various project status reports for the review of the Sagitec Project Manager and the client stakeholders.
- Reported and collaborated on the financial health of the project, including billing and collections.
- Understood and adhered to quality while producing project artifacts.
- Approach challenges and conflicts positively, and resolve them as they occur.
- Lead team meetings with Sagitec project teams and client project teams, as required.
- Manage and collaborate on project resources and resource planning.
- Collaborate with the project team in all aspects of solution delivery (SDLC), as requested.
- Promote collaboration and team dynamics across Sagitec and client teams.
- Communicate and collaborate clearly, with trust, and professionally in all methods of communication (i.e., verbal, written).
- Assumed additional project responsibilities when assigned, to ensure project and Sagitec's success.
- Participated in business development activities as requested, setting up RFPs in 'Responsive,' collaborating on assigning authors and reviewers, and helping the team to collaborate responsively.
- Managed and coordinated the team's travel to the client site.
- I participated in creating the Ops budget and focused on contributions.
- Helped create a SharePoint site for the project-related artifacts and templates for reuse in new projects.
- Helped create the RFP SharePoint, and assign and manage access as required and approved.
- I worked as a SCRUM Master for the first phase of the Workforce Product Development.
- Maintained confidentiality, integrity, and professionalism at all times.
Financial Manager
TAJ Technologies, Inc.
Bloomington, Minnesota
03.2018 - 05.2022
- Participate in vision and strategy decisions transforming people, processes, and technology aimed at reducing costs and improving operational efficiency and capabilities.
- FAR contract-related work was supported as advised by the Proposal Management Team.
- DCAA audit requirement - worked with a consultant for expense reporting purposes to match the SF-1408 requirement.
- Help recognize and build priorities using Agile methodology/Scrum without fear of sharing and questioning end-to-end processes through clear communication and collective ownership of the process and results.
- Manage the TAJ accounting function for billing accuracy, accounts receivable, emphasize timecard maintenance in sync with client timesheets, make timely payments to vendors and subcontractors, and manage the line of credit in adherence to the bank covenants.
- Provide guidance on TAJ rate proposals, and maintain profitability toward sustaining and growing the business.
- Managed statutory requirements at federal, state, and local levels; made payments toward federal, state, and local taxes promptly and on time.
- Maintain and renew TAJ's minority-owned business status with all clients – private, state, and federal sectors.
- Collaborate with TAJ HR on employee benefits, INS matters, and respond to INS RFEs.
- Contract Management: escalation point for all contractors.
- Maintain and renew business insurance coverage, and make timely premium payments.
- Produce regular financial and management reports for CEO review.
- Prep and work audits - financial, 401(k), and workers' compensation.
- Collaborated and helped develop and implement the Onboarding Tool with the Management Team: CEO, Program Manager, and VP of HR.
- Helped set up the corporate registration, accounting, and insurance/audit compliance for the new "Travel Nursing Line of Business."
- Collaborated and worked with the insurance agency for the business insurance requirements.
- Worked with the niche contractors for their rate negotiations, based on the cost to sponsor.
Senior Manager - Custom Billing Solutions
Amazon.com Services
Woodbury, Minnesota
02.2022 - 04.2022
- Managed a team of 40, including managers and analysts, in the manual discounting and billing solutions space.
- Provide career development and coaching to the direct reports, by emphasizing the parallel market value. Established horizontal learning and cross training business for better stable growth prospects.
- Define and perform accuracy reviews, and confirm the process for the GRC SOX Audit.
- Manage monthly operational processes of billing, training, cross-training, and escalation resolution.
- Create process improvements through collaboration and team discussion that enhance the customer experience related to custom billing solutions.
- Manage communication with cross-functional teams, including Sales, Business Practices, Legal, and Leadership, to ensure the team and its processes meet all stakeholder needs.
- Support weekly, monthly, and quarterly reporting.
- Participate in creating the Ops budget, and focus on contributions.
Administrative Services Manager
Sagitec Solutions LLC
St Paul, Minnesota
08.2012 - 02.2018
- Collaborated with the senior management—CFO, CEO, and Program Managers—to update the MIS—Finance and resource utilization—of 20 multi-million dollar, multi-year project milestones, with an annual gross revenue of over $75 million.
- Collaborated with the PMO (RDs and Project Managers) for budgeting/projections – labor (resource planning for all the 750-plus global employees) and other individual cost elements of the project and support functions.
- Helping the project staff with their traveling requirements and finding ways of smart, cost-effective, and safe travel.
- Coordinate and authorize vendor payments, invoicing with PMO, clients, and CFO for receivables management, and reconciliation to help the projected cash flow stay on track.
- Worked as a business lead and implemented the HRIS system: SAP SuccessFactors modules, which helped increase visibility and engagement of resources, and reduce bench time.
- Worked as a business lead for the Global Project and Resource Management Tool Implementation by 'Mavenlink' in coordination with the CEO, CFO, and PMO.
- I worked as a Project Administrator for OHSERS, KTRS, and in the initial stages of NYTRS.
Senior Executive Operations and Finance
Sagitec Solutions Private Ltd.
Chennai, Tamil Nadu
06.2008 - 08.2012
- Remote handling of U.S. operations management, including facility, lease, insurance, contracts, payables, etc.
- Coordinating with the employees for new expense audit policies, and maintaining employee master data.
- Rendering support to the CFO for the monthly MIS, to review project financial status, cash flow, and the review of capacity planning with the PMO and partners to have a clear resource management plan.
- Concur - Corporate Card and Expense Management, Error-Free Bookkeeping, and Payroll Process – USA (QuickBooks) and India (Tally).
- Individually handled two payroll transitions due to a change in vendor.
- Manage administrative processes and identify areas of improvement to maximize employee satisfaction levels.
- Created SOPs for company-wide administrative operational processes with the perspective to identify the KPIs for performance management.
- Worked on the Corporate Card, Amex GERS, and SAP – Concur Expense Management System.
Management Associate
Avaya India Pvt Ltd
Pune, India
07.2007 - 05.2008
- Managed an 8-member team of Global Corporate Card (Amex) Management – issuance, cancellations, blocking, limit adjustments, reconciliations, etc.
- T&E – Concur Management – Grant Access, Project Code Creation, Expense Statement Reconciliation, Receipt Chase, and Closeouts.
- Created the SAP Vendor IDs for the international and U.S. domestic employees.
- Posted invoices in SAP, rectified errors, and updated employee banking details and personal details in SAP.
- Conducted audits of expense statements as per the T&E Policy, and issued compliance letters.
- Maintained a knowledge pool within the team to avoid any negative impact on the process resulting from attrition and new changes, and documentation of the events of high importance for future reference and planning.
- Managed the issue ticketing system with a TAT of 24 hours within a team of eight members.
- Ensure adherence to all the audit and compliance requirements, as set by the management, SOX testing, etc.
- Training the Avaya employees on the Expense Reporting System.
Process Associate
Genpact
Hyderabad, India
02.2006 - 07.2007
- Entrusted as the Travel and Expenses Transition Team Lead of five members for the client, Glaxo Smith Kline.
- Created SOP for the Travel and Expense Management process using the SIPOC methodology.
- Prepared the training plan and trained the 21-member offshore team.
- Made GL postings in JDE, handled EDI kick-outs, ACH kick-outs, etc.
- Setup of employees' banking information, customer care, and release of reimbursements.
- Monitored the expense reports according to the travel and living policy and the gift policy of the client, Glaxo Smith Kline.
- Revamped the complete Receipt Chase Process (Receipt Request) with the employee concerned about their expenses from 45 business days to 20 business days, which helped in reducing the receipt-chasing process.
- Dexterously participated in the Savvion Case Tracker Project for T&E Receipts Submission, Scanning, Receipting, Storage, and Audit Process to manage about 10,000 receipts in a day.
- Prepared FMEA analysis chart, created UAT test scripts, and tested the process through Savvion Case Tracker.
- Nominated to the Employee Development Program (Goal Setting/Employee Engagement), and recognized as HR Champ for creating the PDP, EMS Update, and managing the Education at Work Program for my team.
- Completed trainings at the office: SOX, Integrity, Fundamentals of Basic Accounts, Managing Change, Handling Mailbox, Customer Etiquette.
- Nominated and completed GB – DMAIC training with Genpact.
- Received Cheer Points and Bronze Award from AVP
Technical Support Executive
Sutherland Global Services
Chennai, India
11.2005 - 01.2006
- Participated as a team of technical support executives in the processing of 'HP Desktop Customer Support.'
- Coordinated for the BCP planning.
Manager
Vada Timber Industries Pvt Ltd
Chennai, India
09.2003 - 11.2005
- Company Overview: The company’s brand was 'DOK's Dollar Shop,' which was introduced by Durian Furniture, the first Dollar Shop concept in India.
- Worked closely with the distributor 'Atelier,' who dealt with other products too, like Clarity Salt (Himalayan rock salt), furniture, plywood, veneers, etc.
- Authorized monthly branch sales tax returns and coordinated for annual branch sales tax assessment for an annual turnover of about INR 6.5 million.
- Participated as a team with the management and distributor in the franchise selection and finalization of the contract for the 10 franchise stores in Chennai, India.
- Managed a staff of two supervisors, one accountant, and hired freelance laborers when required.
- Managed receipt, unloading, and stocking of the items.
- Also planned for coding/recoding of products pertaining to their feasible value in the market, competition, reordering, pricing, invoicing, and distribution through the staff.
- Managed and coordinated orders, invoicing, packaging, timely distribution, and delivery of goods.
- Established new reorder points for items, which reduced surplus inventory and resulted in a 30% cost reduction.
- Managing and maintaining 4,000 sq. ft.
- Of the warehouse facility at multiple levels.
- Identifying external market opportunities for the various non- or slow-moving items.
- Identifying the market for scraps and damaged goods.
- Managing the branch distributor's collection and payments on his behalf.
- The company’s brand was 'DOK's Dollar Shop,' which was introduced by Durian Furniture, the first Dollar Shop concept in India.
Manager
SCM Trading & Transport Pvt. Ltd
Chennai, India
05.2000 - 08.2003
- Ensured the implementation of efficient logistics while retaining quality standards.
- Supervised the Logistics Team and offered productive feedback.
- Ensure compliance with all the state and national transportation regulations.
- Booking and managing shipments by comparing the competitive rates offered by the brokers and truck owners.
- Made arrangements for local and national transportation of goods.
- Customer Invoicing, Collection, and Office and Banking Transactions Management.
- Preparing quotes and forwarding them to the customer as per their requirements.
- Logistic and transit plan preparation for the booked and loaded trucks.
Education
MBA - Project Management
Jaipur National University
Jaipur, Rajasthan08-2017
BBA - Commerce
DG Vaishnav College, University of Madras
Chennai, Tamil Nadu01.2001
DNIIT Certification - Computer And Information Sciences
NIIT Ltd
Chennai, Tamil Nadu07-2003
(PMP)® - Project Management
PMI
Philadelphia, PA09-2022
Certified SAFe® 6 Scrum Master (SSM) - SCRUM Master
Scaled Agile
Columbus04-2022
Certificate – “Professional in Project Planning And Management" - MSP And Primavera
CADD Center
Chennai, Tamil Nadu01.2012
Certified Six Sigma Green Belt (CSSGB) - Process Quality Engineering
SIXSIGMA-INSTITUTE
8832 Wollerau Switzerland01.2014
Skills
- Project management
- Financial management
- Process improvement
- Team coordination
- Client relationship management
- Budget management
- Vendor relationship management
- Schedule oversight
- Employee engagement
- Contract management
Accomplishments
- AZ-900 - Microsoft Certified: Azure Fundamentals.
- Worked as a Business Lead in the Implementation of Maven link Project, Timesheet and Resource Management Tool for Operational Control to go live in January 2018.
- Worked as a Business Lead to implement Cloud Based HRIS SAP Success Factors System with Sagitec in January 2017.
- Corporate Card and Expense Management Tool Transition from Amex GERS to Concur in 2011 with Sagitec.
- Successful Payroll Transitions from Paychex to IOI Pay to Manage the Growing needs of the organization where the employees increased from just 200 plus to 750 plus from 2011 to 2017 respectively with Sagitec.
- Successful T&E Process Transition and Training of 21 FTEs for the client GSK USA, RTP – NC with Genpact.
- Used FMEA Analysis for process clarity while helping create SAVVION Case Tracker for Employee Expense Reports Chase/follow up Process - helped 60% Improvement in Receipts Chase Process by revamping the Process from 10 weeks to 4 weeks by introducing Process Improvement by introducing Case Tracker to Increase Accuracy and Speed up the Receipting Process.
Timeline
Deputy Manager
Sagitec Solutions LLC
05.2022 - Current
Senior Manager - Custom Billing Solutions
Amazon.com Services
02.2022 - 04.2022
Financial Manager
TAJ Technologies, Inc.
03.2018 - 05.2022
Administrative Services Manager
Sagitec Solutions LLC
08.2012 - 02.2018
Senior Executive Operations and Finance
Sagitec Solutions Private Ltd.
06.2008 - 08.2012
Management Associate
Avaya India Pvt Ltd
07.2007 - 05.2008
Process Associate
Genpact
02.2006 - 07.2007
Technical Support Executive
Sutherland Global Services
11.2005 - 01.2006
Manager
Vada Timber Industries Pvt Ltd
09.2003 - 11.2005
Manager
SCM Trading & Transport Pvt. Ltd
05.2000 - 08.2003
MBA - Project Management
Jaipur National University
BBA - Commerce
DG Vaishnav College, University of Madras
DNIIT Certification - Computer And Information Sciences
NIIT Ltd
(PMP)® - Project Management
PMI
Certified SAFe® 6 Scrum Master (SSM) - SCRUM Master
Scaled Agile
Certificate – “Professional in Project Planning And Management" - MSP And Primavera
CADD Center
Certified Six Sigma Green Belt (CSSGB) - Process Quality Engineering
SIXSIGMA-INSTITUTE
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