DEEPIKA BHATIA
Cincinnati,OH
Summary
Seasoned healthcare consultant with over 12 years of experience specializing in process improvement, organizational transformation, and change management. Proven track record of partnering with C-Suite leaders to enhance operations and provider workflows through data-driven decisions. Expertise in medical devices, biotechnology, provider, and payer strategy. Skilled at client engagement/management, business development, and delivery excellence, with a passion for driving sustainable, impactful solutions in the healthcare industry.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Director - Healthcare & Life Sciences
Slalom, Inc.
06.2021 - Current
- Lead client portfolio across Healthcare and Life Sciences Industry for the Slalom Ohio Market
- Manage business development, contracting/negotiating, solutioning, client engagement, delivery excellence, operational/financial management, and people management.
- Proactively identify opportunities via deep understanding of the industry
- Manage partner relationships to jointly sell/deliver
- Serve as people leader and provide expertise/mentorship to support their growth in consulting, business development, and account leadership
- Co-lead global healthcare steering committee for Slalom, defining key solutions, best practices, and growth strategies across Slalom's U.S.-based markets
- Sample project portfolio: Led a global multi-million dollar transformation program over the past 3 years to bring a large medical device organization onto the Salesforce platform across sales, service, and marketing. Defined the go-to-market strategy to commercialize a new behavioral health product in partnership with a top-ranked children's hospital.
Principal Consultant / Senior Principal
Slalom, Inc.
01.2019 - 01.2022
- Led several multi-million dollar accounts spanning healthcare insurance, providers, and agriculture, including the largest client for the market ($35M in revenue yoy)
- Supported the market growth from 30 to nearly 300+ consultants by determining hiring practices, capability development, and marketing/client outreach
- Grew the healthcare and life sciences industry portfolio from ~$3M to $28M+ in just 3 years.
- Created Slalom's global healthcare steering committee to help drive industry growth across Slalom
- Sample project portfolio: Led portfolio of data and analytics projects across one of the largest global agricultural companies spanning data governance enablement, master data management, and predictive analytics. Led cross-functional team at one of the nation's largest nonprofit health systems to understand their readiness for cloud and build the migration strategy/approach.
Consultant
Slalom, Inc.
06.2017 - 12.2018
- Delivered projects across Business Advisory Services, including process optimization, organizational effectiveness and change management, and program/product management.
- Sample Project Portfolio: Created and implemented a population health and care management strategy and technology roadmap across a Missouri ACO. Streamlined call center operations at a multinational consumer credit reporting agency to drive process and cost efficiencies.
Senior Consultant
GE Healthcare Camden Group
04.2016 - 06.2017
- Managed a large revenue operating room (OR) project at one of Michigan's largest academic medical centers.
- Owned change management strategy and communication plan to ensure stakeholder and leadership buy-in across 20+ OR and hospital leaders
- Utilized simulation models, analyzed data and designed solutions to minimize the ICU census variation by 37% and increase pre-11am discharges by ~300%
Consultant
GE Healthcare Camden Group
10.2014 - 04.2016
- Project leader at 380+ bed community hospital in Georgia.
- Improved OR process metrics by 50+% and physician satisfaction measurements by 51%
- Led steering committee meetings, analyzed and presented OR data to drive senior OR and physician leadership to make data-driven decisions
- Redesigned hospital governance structure, including creating/redesigning committees, training leaders, as well as writing committee charters and hospital policies
- Developed coaching and development plans for C-suite hospital leaders
Regulatory Affairs Leader
GE Healthcare
07.2012 - 10.2014
- Developed and simplified Quality/Regulatory processes and documentation for implementation of a new FDA regulation requiring a unique identifier on all medical devices (Unique Device Identification, UDI) sold by GE
- Partnered with Supply Chain, Finance, Engineering and Sales teams to develop requirements and define new processes for UDI
- Created online tool to train Quality/Regulatory employees worldwide on new quality/regulatory requirements
- Evaluated GE Healthcare business entities for 2014 organizational planning and budgeting.
Quality-Regulatory Leadership Program Co-op
GE Healthcare
09.2011 - 03.2012
- Developed and implemented programs/processes for regulatory compliance for the GE Healthcare GoldSeal Refurbishment and Remanufacturing business
- Drafted regulatory documentation for international sales clearance
- Analyzed competitive market for X-Ray products to determine how a regulatory advantage could be leveraged
- Streamlined process and developed a template for FDA follow-up reporting.
Education
Master of Science - Biotechnology
NORTHWESTERN UNIVERSITY
Evanston06.2012
Bachelor of Science in Engineering - Chemical Engineering & Engineering Biology
PRINCETON UNIVERSITY
Princeton, NJ06.2010
Skills
- Business Process Design
- Change Management & Organizational Readiness
- Process Optimization
- Portfolio & Program Management
- Business Development
- Partnerships and Alliances
- People Management
- Business Case Development
- Industries: Healthcare, Life Sciences, Agriculture, Public Health, Medical Device
Activities
M.S. in Biotechnology Industrial Advisory Board (Northwestern University), 06/2016, Current, Provide guidance and suggestions to enhance the quality of Northwestern’s M.S. in Biotechnology program by advising on curriculum and research training, Advise on student recruitment, post-graduate placement, and student personal development, Conduct career and personal development sessions for graduate students
Certification
- SAFe Scrum Master
- Change Agility (Slalom's Prosci Training)
- Lean Six Sigma Black Belt
Timeline
Director - Healthcare & Life Sciences
Slalom, Inc.
06.2021 - Current
Principal Consultant / Senior Principal
Slalom, Inc.
01.2019 - 01.2022
Consultant
Slalom, Inc.
06.2017 - 12.2018
Senior Consultant
GE Healthcare Camden Group
04.2016 - 06.2017
Consultant
GE Healthcare Camden Group
10.2014 - 04.2016
Regulatory Affairs Leader
GE Healthcare
07.2012 - 10.2014
Quality-Regulatory Leadership Program Co-op
GE Healthcare
09.2011 - 03.2012
Master of Science - Biotechnology
NORTHWESTERN UNIVERSITY
Bachelor of Science in Engineering - Chemical Engineering & Engineering Biology
PRINCETON UNIVERSITY