Deepika Kanojia

Intend to build a career with leading corporate of hi-tech environment with committed & dedicated people, which will help me to explore myself fully and realize my potential. I am willing to work as a key player in a challenging & creative environment and to seek a challenging position and to dedicate my service to a reputed organization to expose my talents and skills.

Holds valid H4 EAD.

• Visited client Microsoft as a part of NEO Session for training employees about CRM portal tool usage and several functionalities provided in the same.
• Visited client Microsoft as a part of lodgments team to resolve the Payroll as well as Tax related queries of the employees and educating employees about the investment declaration and Claims and benefits(Medical ,LTA and Vehicle claims)
• Received various appreciation mails from clients like Microsoft, AMEX (American Express Pvt Limited), DBS.
• Completed the Investment scrutiny activity successfully with minimal escalations as a SPOC for all entities of ISS Facility Services i.e. SDB, Support, MPIPL, FS, Catering etc.

• Assisting with end-to-end payroll processing and administration for India and US Market using Zoho and Quickbooks and Trinet Software.
• Point of contact for implementing new Payroll software for US Payroll i.e. 'Paychex'.
• Handling a team of 3 resources
• Conducted performance management.
• Calculating and verifying employee salaries, benefits, and deductions in accordance with company policies, employment contracts, and legal regulations
• Ensuring timely and accurate data entry of payroll information, including employee details, timesheets, and attendance records, to maintain precise payroll records.
• Responding promptly to employee inquiries and concerns regarding their payroll
• Generating payroll reports, such as payroll summaries, tax reports, and labor cost analyses
• Assisting in payroll tax calculations, deductions, and submissions to ensure compliance with local, state, and federal tax regulations.
• Conducting regular audits and verifications of payroll data to identify and rectify any inaccuracies and discrepancies.
• Supporting the implementation and integration of new payroll systems or upgrades
• Participating in process improvement initiatives
• Building and maintaining positive relationships with payroll service providers and vendor
• Collaborating closely with the HR and Finance teams to exchange relevant payroll information and resolve payroll-related issues.
• Staying updated with the latest payroll regulations, tax laws, and labor standards.
• Helping the HR team in recruitment and onboarding.
• Managing calendar as well as associated operations. Other tasks such as booking conference halls, audiovisual equipment, preparing documentation, etc.
• Organizing and scheduling complicated monthly and annual operations, such as agendas, meetings, logistics, luncheon arrangements, and travel plans.
• Handling management of major staff meetings and annual events of the organization.
• Performing clerical and admin tasks such as receiving calls, arranging appointments, and ordering workplace supplies.
• Ensuring office supplies are maintained, including checking inventory and working with vendors to ensure adequate levels of necessary supplies.
• Ensuring the confidentiality and security of files and filing systems
• Operating copy equipment, fax machines, printers, or other equipment necessary

• Accelerated Tax Associate, H&R Block, 11/01/23, 01/19/24
• Assistant Manager (Payroll), ISS Facility Service Pvt Limited, 03/25/15, 01/03/18
• HR - Payroll and Offboarding, JP Morgan Services Pvt, 06/04/14, 10/17/14
• HR - Recruitment, Payroll and Admin, InfoWAN Technologies Pvt Ltd, Mumbai, 12/03/12, 05/05/14
• Senior Customer Service Representative(G1L2), ADP Pvt Limited (CMM 5), Pune, 02/15/10, 11/02/12

• H&R Block, Inc is an American tax preparation company operating in Canada, the United States and Australia.
• The ISS Group was founded in Copenhagen in 1901 and has grown to become one of the world's leading Facility Services companies.
• JP Morgan is one of the biggest Multinational Bank based all over world providing financial services. J.P. Morgan is a leader in asset management, investment banking, private banking, treasury and securities services, and commercial banking
• InfoWAN Technologies Pvt Ltd is one of the fastest growing software houses, based at Mumbai, India. Info WAN Technologies Pvt Ltd has been involved in development, maintenance, and support of various software & web-based applications
• Global view is an extensive project developed to perform the pre payroll, Running the payroll and post payroll activities for Multinational clients across Asia Pacific Region. The Pre-Payroll Activities include educating employees about the investment declaration, Claims (Medical, Vehicle and LTA) benefits for the employees for india market and the post payroll activities include Payroll related issue, Tax deduction clarification and issues in Claims and Benefits.

• Responsible for preparing complete and accurate tax returns while delivering outstanding client service.
• Conduct face to face tax interviews that will inspire confidence in our clients.
• Support office priorities through teamwork and collaboration.
• Grow your tax expertise.
• Handling end to end Payroll for all the non-executive employees working at the client's location based in India using Oracle system.
• To Ensure salary gets disbursed in time.
• Processing the Full and Final settlements of the employees.
• Co-ordinating with the region for payroll related matters.
• Handling payroll related queries of employees as well as region.
• Working on Pre-Payroll and Post Payroll activities.
• Working on Investment Scrutinization activity as SPOC for all entities of ISS.
• Handling ends to end Payroll for all the employees of JP Morgan for all location based in India.
• Providing the Reliving documents to the employee.
• Having check if there are any Outstanding claims from employees.
• Handling the Clearance formalities of the employees.
• Co-ordination with other departments such as Benefits, Records management etc to manage smooth payroll processing.
• Handling the Employee benefits such Medical Reimbursement, LTA etc.
• Handling payroll-related queries of the employees.
• Generating form 16 for the employees and dispatching the same for active and terminated employees.
• Educating the employees on Investment declaration as well as year-end activities.
• Reviews resumes, identify potential candidates and route them to the HR
• Assists in recruitment and orientation of new employees
• Participates in interviews for selection of candidates
• Identifies fresh and competent talents inside and outside the industry
• Assists in identifying training programs
• Prepares schedules for training of various employees
• Organizes training, presentation, internal meetings, and other interactive sessions related to the profitable growth of the industry.
• Maintains and updates personnel records of employees
• Maintains leave of absence, time off requests, etc of an employee
• Maintains confidentiality reports and profiles
• Engages in problem-solving at the lower levels
• Handles minor conflicting issues and situations independents
• Assists the HR Manager in research projects
• Assists in creating a healthy work atmosphere
• Administrative duties as directed by HR Manager
• Coordinates staff activities and Prepares reports Manager
• Interacting with clients through Emails and CRM Tickets.
• Training the Team members on the client updates.
• Was Single Point of contact for clients like Microsoft, DBS, Philips, and AMEX for India Market.
• Single point of contact for financial Year Beginning and year-end tax activities.
• Timely updating the FAQ’s (Frequently asked question) for the team members’ usage.
• Participating in the client calls to understand the client's requirements and the team's performance for them.
• Training the New joiners about the SAP tool as well as the client-based details and Indian Legislation.
• Training the team about the client updates before any client Go Live for India Market.
• Participating in internal client calls for understand the client issue and improving on TAT.
• Appointed as SPOC for the ISMS Audit for the entire team.
• Co-Ordination with External/Internal clients for clarifications/Queries.
• Technology: -SAP CRM
• Client: - Microsoft-India, American Express Pvt Limited –India, DBS – India, Philips –India

· Visited client Microsoft as a part of NEO Session for training employees about CRM portal tool usage and several functionalities provided in the same.

· Visited client Microsoft as a part of lodgments team to resolve the Payroll as well as Tax related queries of the employees and educating employees about the investment declaration and Claims and benefits(Medical ,LTA and Vehicle claims)

· Received various appreciation mails from clients like Microsoft, AMEX (American Express Pvt Limited), DBS.

· Completed the Investment scrutiny activity successfully with minimal escalations as a SPOC for all entities of ISS Facility Services i.e. SDB, Support, MPIPL, FS, Catering etc.

• Name: Deepika Kanojia
• Date of Birth: 2nd Nov 1987
• Gender: Female
• Nationality: Indian
• Marital Status: Married