Deepika Pradhan

DevOps Engineer

EXL Service

06.2019 - Current

Assisted in automating deployment processes using CI/CD tools, improving efficiency in application delivery.
Supported system monitoring and maintenance by utilizing monitoring tools to ensure optimal performance and uptime of infrastructure.
Participated in troubleshooting and resolving issues within development and production environments, enhancing reliability of services.
Collaborated with development teams to streamline workflow processes through version control systems, promoting better code management practices.
Assisted in maintaining documentation for system configurations and processes, ensuring clarity and consistency across teams.
Engaged in learning cloud service platforms to support infrastructure management, contributing to scalable deployment strategies.
Helped implement security measures by following best practices for system updates and vulnerability assessments, safeguarding data integrity.
Contributed to team meetings by sharing insights on process improvements and identifying potential challenges within the development pipeline.
Designed and implemented containerization strategies using Docker and Kubernetes, improving resource utilization and management.
Automated manual tasks through scripting languages such as Python or Shell, boosting team productivity levels.
Monitored automated build and continuous software integration process to drive build/release failure resolution.
Reduced system downtime for critical applications by implementing robust monitoring and alerting tools.
Provided 24/7 on-call support for critical systems, ensuring high availability and rapid issue resolution.
Mitigated security risks by conducting regular vulnerability assessments and applying necessary patches.
Streamlined code deployment processes, significantly shortening path from development to production.
Improved system security by developing and enforcing strict security protocols and guidelines.
Designed and executed on-prem infrastructure migrations, resulting in enhanced system flexibility and cost savings.
Advocated for best practices in code management, leading to improved code quality and team efficiency.
Automated routine tasks, freeing up team members to focus on more complex issues and innovation.
Reduced system downtime with effective incident management and rapid response strategies.
Coordinated deployments of new software, feature updates and fixes.
Authored code fixes and enhancements for inclusion in future code releases and patches.
Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
Proved successful working within tight deadlines and a fast-paced environment.