Results-driven Quality Assurance Engineer with over 4 years of experience in software quality enhancement. Successfully spearheaded the development of an automated testing framework at the Metropolitan Transportation Authority, reducing test execution times by 35%. Proficient in SQL and Selenium, with a proven track record in improving system integrity and operational efficiency through collaborative problem-solving. Achievements include leading high-impact projects while adhering to ISO standards and Lean Principles.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Software QA Engineer
Metropolitan Transportation Authority
, NY
12.2023 - Current
Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
Mentored junior members of the team on best practices related to software quality assurance.
Collaborated with developers to troubleshoot issues during debugging phase.
Identified areas where automation could improve efficiency of the QA process.
Created and maintained database of common and known testing defects.
Developed comprehensive test plans, strategies and scripts to ensure quality of software applications.
Created detailed bug reports with steps to reproduce the issue and tracked them through resolution.
Designed routine maintenance schedule for automated test scripts, enabling compliance with latest conventions and framework updates affecting system architectures.
Communicated with developers and software engineers regarding non-compliance in existing code with updates to compilers and evolving standards of best practice in C#, Java and Python.
Provided support during UAT cycles by verifying functionality against business requirements documents.
Tested web application compatibility and performance to recommend cross-browser compatibility improvements to web development team.
Software QA Analyst
Abbott
, TX
08.2023 - 12.2023
Company Overview: Client: Abbott, Texas
Designed, developed, and maintained SQL-based test cases, validating the accuracy and reliability of database records
Ensured seamless data migration and transformation processes between environments, conducting regular checks to prevent data loss
Created automated tests in Selenium, contributing to the QA team's CI/CD integration strategy
Provided regular reports on testing progress, results, and areas for improvement to project stakeholders
Managed bug tracking and reporting using tools like Azure, JIRA, and Bugzilla, ensuring timely resolution and clear communication of defects
Trained and mentored junior QA team members, fostering a culture of quality awareness and best practices within the team
Conducted risk assessments and impact analyses for software changes, helping to prioritize testing efforts and focus on critical areas
Created and maintained detailed documentation of testing procedures, test cases, and defect reports to ensure traceability and compliance with industry standards
Assisted in User Acceptance Testing (UAT) and worked closely with stakeholders to ensure the quality of final product releases, contributing to overall project success
Worked with stakeholders to document test results and maintained comprehensive test plans and reports for continuous QA improvements
Client: Abbott, Texas
Achievements: Increased testing coverage by 20% through the development of automated test scripts
Achieved 99% data accuracy in testing post-migration through detailed data validation processes
Successfully led UAT sessions with end-users, resulting in 98% user acceptance rate
Software QA Tester
Wipro
Bangalore
04.2019 - 06.2022
Conducted manual and automated tests on database systems to validate data integrity and consistency
Assisted in the development of test scripts using Python for automation and data migration checks
Maintained documentation of test processes and supported senior testers in identifying issues within database applications
Collaborated with QA team members to support the successful rollout of several database projects
Executed manual test cases, performed smoke testing, and documented results for various software modules
Collaborated closely with cross-functional teams, including developers and product managers, to understand project requirements and provide feedback on potential quality issues early in the development cycle
Executed thorough defect tracking and reporting processes, ensuring timely resolution and facilitating root cause analysis to prevent recurrence
Developed and implemented comprehensive test plans and test cases to ensure software quality across various applications, leading to a 30% reduction in post-release defects
Supported senior QA engineers in developing automated test scripts and contributed to initial testing setup in CI/CD pipelines
Documented and tracked defects in JIRA, collaborating with the development team to resolve issues
Participated in test case reviews and assisted in updating testing documentation
Achievements: Helped streamline test documentation practices, reducing test case documentation time by 15%
Contributed to achieving a 98% success rate in identifying data discrepancies
Contributed to achieving a 99% success rate in system validation testing during high-priority releases