Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Deepshikha

Seattle,WA

Summary

7+ years of experience in Software Quality Assurance domain in product and service based industry. Successfully delivered projects helping navigate products through pre-launch to growth and stability phase. Skilled in stakeholder coordination to drive test deliverables and utilize technology to automate repetitive manual tasks along with reporting quality gaps in timely manner.

Overview

8
8
years of professional experience

Work History

Software Development Engineer -Test II

Amazon.com Services
10.2022 - Current
  • Led MyHR UI Test automation initiative, raising quality standards and accelerating feature delivery across a team of 100+ developers team
  • Spearheaded a collaborative effort with UI teams, meticulously gathering test requirements and addressing pain points, resulting in the creation of UI test automation roadmap
  • Delivered a comprehensive regression suite, significantly improving the testing processes and establishing a standardized test test effort across the component teams
  • Designed and built the UI test automation framework, enabling ~10 component teams to automate the repetitive manual testing tasks
  • Conducted proof of concept for integrating UI tests as approval steps in UI pipelines, leveraging Hydra test platform, Luminos and Test on Demand workers, while leading technical and functional reviews with Sr. SDEs and leadership
  • Implemented UI test canaries, leading to early defect detection and improved deployment processes
  • Focused on driving full continuous delivery(CD) goals and enhancing environment stability across MyHR teams
  • Recognised by leadership and selected to be a part of People Experience and Technology(PXT) Test cohort, a public forum for raising awareness and discussions on PXT wide testing issues

Software Development Engineer -Test

Amazon Development Center
07.2021 - 10.2022
  • Developed test strategy for MyHR product's Reliable Notification Service(ReNoS) feature, serving as test point of contact for launch readiness review with senior leadership at ESTech.
  • Implemented automated API tests, Hydra load tests and Hydra canaries, enabling full continuous delivery(CD) pipelines for ReNoS with zero manual intervention, reducing the test time from days to minutes.
  • Built automated test capabilities which continuously monitors the notification service and alarm the ReNoS team within 15 minutes in case of any ReNoS functional failure in production
  • Innovated solutions to minimise manual intervention for monitoring features not supported by Hydra, enhancing efficiency and reducing manual effort.
  • Created technical documents on Lugia + Cloudauth + Hydra integration and published it on Lugia's wiki enabling it to be used across Amazon's teams.
  • Promoted to the position of SDET -II based on exceptional technical deliverables as only SDET on the team and contributions to testing processes

Quality Analyst

Amazon Development Center
11.2020 - 07.2021
  • Led Quality Assurance(QA) efforts for Amazon's Content Management Solutions(CMS) team ensuring the quality of content management across Inside Amazon, Knowledge base, Smartforms and other internal portals
  • Managed and coordinated a QA team outsourced to a vendor, serving as the sole QA resource from Amazon, ensuring timely task delivery
  • Executed performance tests, integration tests and accessibility tests for CMS features, uncovering 100+ defects for resolution
  • Delivered multiple business and technical demos to CMS' customers on the planned features to gather feedback and to ensure the feature alignment with customer needs
  • Effectively coordinated the handover process from the vendor company upon their contract termination
  • Facilitated comprehensive training sessions for the team on QA processes and technical frameworks to enhance early defect detection

Consultant

Deloitte Consulting USI
08.2015 - 11.2020
  • Worked as a QA consultant collaborating with insurance sector clients to provide expertise and guidance on test deliverables for planned features
  • Led Data conversion testing for client data migration utilizing SQL for mining required legacy data
  • Conducted load tests, stress tests and endurance tests using HP Load Runner for web based client portal to flag performance issues
  • Played a key role in Backward Compatibility Testing(BCT) designing and execution of functional tests. Identified opportunities for test case automation in BCT, resulting in 30% manual effort reduction
  • Collaborated closely with product owners, leveraging QA findings, customer data and client inputs to drive product remodelling

Education

Bachelors of Engineering - Electronics(Instrumentation And Control)

Thapar University

Masters of Arts - Psychology

Indira Gandhi National Open University

Skills

  • Hydra Test platform
  • Diamond Toolkit
  • Lugia
  • Luminos
  • UI Testing
  • Functional Testing
  • Performance Testing
  • Accessibility Testing
  • API Testing
  • Backward compatibility Testing
  • Data Conversion Testing
  • Full CD Pipelines
  • Quality and Defect Management
  • Process Improvement
  • Stakeholder and client management
  • Selenium JAVA
  • Team Mentoring
  • Test Strategies and Coverages

Accomplishments

  • Received multiple accolades from PXT leadership including cash award for exceptional test deliverables
  • Recipient of "Exceeds High Performance Bar" feedback in Amazon's annual review.
  • Top rated performer for 4 consecutive years in Deloitte.
  • Received Deloitte's Life saver award for driving the exhaustive testing at the time of release.
  • Awarded Deloitte's Highest Bug raiser award for finding the maximum number of defects in the application in a quarter in Deloitte
  • Received Certificate of client appreciation for consistent performance in the deliverables
  • Received Deloitte's Applause award for being quick learner of new technologies and successfully implementing it
  • Nominated for Deloitte's Employee of the year competition for the superior client service and meaningful firm initiatives

Timeline

Software Development Engineer -Test II

Amazon.com Services
10.2022 - Current

Software Development Engineer -Test

Amazon Development Center
07.2021 - 10.2022

Quality Analyst

Amazon Development Center
11.2020 - 07.2021

Consultant

Deloitte Consulting USI
08.2015 - 11.2020

Bachelors of Engineering - Electronics(Instrumentation And Control)

Thapar University

Masters of Arts - Psychology

Indira Gandhi National Open University

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Deepshikha