Deepthi Rajagopal
Bloomington,IL
Overview
9
9
years of professional experience
Work History
Product Designer
Semperis Inc
Bloomington, IL
09.2022 - Current
- Led the redesign of the Forest Druid (attack path identifier tool), finding key user pain points through mixed-method research, resulting in a 15-point NPS score increase and an 18% reduction in task completion time.
- Planned and earned the buy-in for resources to conduct the pilot research effort, and, as a result, increased cross-functional collaboration and brought about an internal shift towards applying more user-driven research processes.
- For product Ready1 (a SaaS solution for incident response management), created wireframes and used Lyssna to usability tests on MVP features. The insights refined the task completion process, making it more intuitive.
Product Design Intern
Cardinal Commerce
Chicago, IL
06.2021 - 08.2021
- Created a data visualization design for a transaction reporting application used by merchants of Cardinal Commerce, increasing feature engagement by 8%.
Product Designer
Bang the Table
Bangalore, India
05.2019 - 10.2019
- Collaborated on a design system that cut UI iteration time by 30%, and led the design of a customer engagement tool feature, enhancing user interaction.
UX Designer
MICE Portal GmbH
Berlin, Germany
09.2017 - 01.2019
- Designed and implemented a new onboarding flow, increasing customer acquisition by over 30%, and developed a sales-boosting custom web landing page.
UI/UX Designer
Pay Spoon Technologies
Kochi, India
11.2016 - 06.2017
- Created wireframes and UI designs for digital payment solution for South Indian banks attracting new digital customers. Increased digital transactions by 7% in the first month of releasing the mobile application for unified digital payments
Associate UI/UX Designer
Good Work Labs Pvt Ltd
Bangalore
10.2015 - 11.2016
- Conducted field research, usability studies and created wireframes, visual design for kids educational app for clients increasing the use engagement 2x times compared to baseline metrics.
Education
Master of Science - Human Computer Interaction
DePaul University
Chicago, IL08.2022
Bachelor of Design - Accessory Design
NIFT
India 05.2013
Skills
- Tools: Figma, HTML, CSS, JavaScript, Qualtrics, SurveyMonkey, Confluence, LogRocket, Lyssna, Tableau, R Studio, SPSS
- Skills: Wireframing, prototyping, user journey mapping, color theory, typography, user interviews, survey
Accomplishments
- Nominee - Best UX Design Awards by IDZ, Berlin 2016
- Winner - Hackathon at Cardinal Commerce 2021
- Grace Hopper Conference Scholar 2021
Timeline
Product Designer
Semperis Inc
09.2022 - Current
Product Design Intern
Cardinal Commerce
06.2021 - 08.2021
Product Designer
Bang the Table
05.2019 - 10.2019
UX Designer
MICE Portal GmbH
09.2017 - 01.2019
UI/UX Designer
Pay Spoon Technologies
11.2016 - 06.2017
Associate UI/UX Designer
Good Work Labs Pvt Ltd
10.2015 - 11.2016
Master of Science - Human Computer Interaction
DePaul University
Bachelor of Design - Accessory Design
NIFT
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