Summary
Overview
Work History
Education
Skills
Certification
Professional Development
Affiliations
Languages
Interests
Quote
Software
Work Preference
Timeline
BusinessDevelopmentManager
Deepti Bhanot

Deepti Bhanot

Morrisville,USA

Summary

Driven by a passion for fostering inclusive and dynamic workplaces, I've leveraged my expertise in global HR management and strategic planning to spearhead transformative HR initiatives at HAPTIQ LLC and TAGIT PTE LTD. My leadership has been instrumental in achieving significant employee engagement scores and operational efficiencies, underscored by a strong foundation in HRIS/ERP systems and a commitment to diversity and inclusion

Overview

14
14
years of professional experience
1
1
Certification

Work History

Director, Global Human Resources

HAPTIQ LLC
08.2022 - 03.2024
  • Company Overview: A private equity backed Global Digital Solutions Company
  • Spearheaded overall human resources functions to support multi-country employees across the US, Canada, and India
  • Played a pivotal role in the company's international growth by optimizing recruitment processes, establishing robust human capital frameworks, and driving initiatives aimed at improving employee retention rates and reducing hiring timelines
  • Collaborated with senior leadership to develop global sourcing strategies and strategic succession planning
  • Identified high-potential employees for leadership roles, ensuring a strong talent pipeline to support long-term business objectives
  • Worked with private equity (PE) stakeholders and the recruiting team in Canada and India for regular reporting on project profitability and manpower planning
  • Provided insights to support informed decision-making and strategic investments
  • Maintained 100% compliance with all relevant labor laws and HR regulations
  • Conducted research on emerging trends in human capital systems and benchmarked industry standards to uphold operational excellence and mitigate legal risks
  • Handled employee relations, including performance evaluations, claims benefit renewals, processing, disciplinary actions, compensation, and on/offboarding
  • Addressed employee concerns and promoted fair and equitable treatment
  • Coordinated benefits programs across the US, Canada, and India, focusing on maximizing value while minimizing operational costs
  • Negotiated with vendors, managed enrollments, and communicated benefits offerings to employees
  • Identified excess capacity across 3 locations by revamping the reporting system that provides stakeholders with real-time insights into business unit performance and resource utilization, which led to $1.2M annual cost-saving
  • Revolutionized hiring strategy by transitioning from external consultants to an in-house recruitment team, which reduced costs from over 70% to 90% and eliminated consultant fees from each hire by 10% to 15%
  • Worked as an Administrator to spearhead HRIS implementation, including NetSuite ERP System, ADP payroll system, and SuitePeople (HR Module) rollout across 3 locations
  • Led the recruitment of senior management/executive positions in India and Canada, such as CISO, Head of India Operations, and Senior Sales Director, and hired around 15 technical roles in the US and Canada
  • Created a compensation strategy that increased top talent retention rates and organizational competitiveness
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.

Head, Human Resources

TAGIT PTE LTD
01.2014 - 03.2022
  • Company Overview: Award-winning digital banking solutions provider based out of Singapore, offering a suite of digital banking products
  • Established the HR department in Singapore from the ground up and directed HR services, including staff development, compensation strategy, employee relations, succession planning, and HRIS implementation
  • Provided global HR leadership to organizational management teams in Singapore, India, Malaysia, Philippines, and Thailand
  • Designed and executed Corporate Social Responsibility (CSR) Initiatives aimed at improving education for underprivileged communities, including programs to coach and develop educators, enhancing their teaching skills and methodologies
  • Led 5-year budget planning and forecasting based on strategic direction and expansion plans to meet revenue targets
  • Project-managed technology implementation initiatives, including a cloud-based SaaS platform for payroll automation, leave management, and HR Information Systems reporting to drive operational efficiency and accuracy
  • Developed and retained top talent by implementing rewards programs to recognize high performers across the company
  • Functioned as the Chairperson for the Prevention of Sexual Harassment (POSH) Committee and Certified Workplace Health Promotion (WHP) Facilitator, pivotal in executing Employee Health/Wellbeing programs and upholding a safe workplace
  • Developed comprehensive onboarding programs to improve new hire retention and productivity.
  • Spearheaded leadership development programs, cultivating future organizational leaders from within the company ranks.
  • Championed diversity and inclusion efforts, fostering a more inclusive workplace environment.
  • Positioned the company as 'One of the Top 10 Best Tech Companies' recognized by the Singapore Computer Society by spearheading HR processes improvement and strategic leadership in business partnering
  • Extended company operations into the Philippines by navigating regulatory requirements and orchestrating talent acquisition efforts, which enabled the Philippine-based office as the current 2nd largest operation hub
  • Coordinated cost-reduction efforts to optimize budget spending and manpower planning by leveraging talent in the Philippines, which saved the company from 50% to 60% of expenses compared to Singapore operations
  • Achieved 15% to 20% cost savings per hire through strategic recruitment efforts for senior management positions, including the Head of Sales and Sales and Marketing Team members across multiple countries
  • Expanded the product team from 0 to 45 members in 1.5 years, which drove product roadmap and sales growth
  • Pioneered the implementation of an Employee Engagement Survey that yielded an 85% engagement score
  • Drove new hire engagement by 80% and lessened 0-6 months attrition rates by enhancing onboarding processes
  • Earned recognition for Tagit as a leading employer with multiple awards, including 2022 Top Global Employer Brand, 2021 Asia's Best Employer Brand, and 2019 Top 100 Best Employer Brand Award from the World HRD Forum
  • Received the 2022 Topmost Global HR Leader Award and 2016 HR Tech Leader Award by the World HRD Congress
  • Conducted thorough workforce analyses to identify areas of improvement and develop targeted solutions.
  • Managed annual budgeting process for the human resources department, ensuring sufficient allocation of resources towards strategic initiatives.
  • Managed complex employee relations issues, resulting in improved workplace harmony and satisfaction.

HR Manager/HR Business Partner for Singapore, Malaysia, UAE, and Japan locations

GLOBAL SCHOOLS FOUNDATION (GSF)
09.2010 - 12.2013
  • Company Overview: A non-profit K-12 school chain in Southeast Asia with a mission for nurturing young minds into global leaders of the future
  • Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams.
  • Prepared and presented reports on status of projects and initiatives.
  • Developed and maintained strong relationships with key stakeholders for improved collaboration and strategic alignment.
  • Led the company to earn the 2013 Golden Peacock HR Excellence Award from the Institute of Directors (IOD), making history as the 1st school in Singapore to attain global recognition at the London convention
  • Launched an effective compensation model for 400 personnel and prioritized employee physical and mental health by implementing wellness programs across all Singapore Campuses, which increased employee retention
  • Enabled GSF to achieve its first Edutrust Certificate by navigating HR department regulations and requirements

Education

Post Graduate Diploma - Business Management and HR

BIRLA INSTITUTE OF MANAGEMENT TECHNOLOGY

Bachelor of Arts - Business Administration

PANJAB UNIVERSITY

Skills

  • Global HR Management
  • Recruitment & People Strategy
  • Talent Acquisition/Retention
  • Organizational Development
  • Career & Succession Planning
  • HR Regulations Compliance
  • Compensation & Benefits Program
  • People Analytics & Data Analysis
  • HR Project Management
  • HRIS Implementation
  • AI for HR
  • Resource Utilization
  • Employee Relations
  • Performance Appraisal
  • People Management
  • Strategic Direction
  • Diversity, Equity, and Inclusion (DEI)
  • Cultural Awareness & Competence
  • Inclusive Leadership
  • Conflict Resolution

Certification

  • SHRM-SCP
  • IHRP-SP

Professional Development

  • Diversity, Equity & Inclusion: DEI Strategies for Business Impact Certificate, UNIVERSITY OF CAMBRIDGE, ONGOING
  • AI Applications in People Management Certificate, UNIVERSITY OF PENNSYLVANIA, 10/01/24
  • Employment Law & Policy Certificate, CORNELL UNIVERSITY, 07/01/22
  • SHRM-SCP (Senior Certified Professional), SOCIETY FOR HUMAN RESOURCE MANAGEMENT, 07/01/22, 06/30/25
  • IHRP-SP (Institute for Human Resource Professionals - Senior Professional), 12/01/18, 12/31/24

Affiliations

  • SHRM - SCP
  • IHRP - SP

Languages

Hindi
Native or Bilingual

Interests

  • I enjoy helping others and giving back to the community
  • Astrology
  • I enjoy cooking for friends and family gatherings
  • Artificial Intelligence (AI) and Machine Learning

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Software

MS Suite

Netsuite

ADP

Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureCareer advancementHealthcare benefitsPersonal development programsStock Options / Equity / Profit Sharing

Timeline

Director, Global Human Resources

HAPTIQ LLC
08.2022 - 03.2024

Head, Human Resources

TAGIT PTE LTD
01.2014 - 03.2022

HR Manager/HR Business Partner for Singapore, Malaysia, UAE, and Japan locations

GLOBAL SCHOOLS FOUNDATION (GSF)
09.2010 - 12.2013

Bachelor of Arts - Business Administration

PANJAB UNIVERSITY

Post Graduate Diploma - Business Management and HR

BIRLA INSTITUTE OF MANAGEMENT TECHNOLOGY

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Deepti Bhanot