Deesharie Boone
Littleton,NC
Summary
Detail-oriented and dependable customer service professional with experience in retail, food service, call centers, and warehouse environments. Strong communication and problem-solving skills with the ability to multitask in fast-paced settings. Proven ability to handle customer needs efficiently, maintain accuracy in data entry, and support team operations. Proficient in Microsoft Word, Excel, and PowerPoint.
Overview
10
10
years of professional experience
Work History
Barista
Starbucks
Roanoke Rapids, NC
06.2025 - 05.2026
- Provide excellent customer service in a high-volume environment
- Prepare beverages and food items accurately and efficiently
- Operate POS system and handle cash transactions
- Maintain cleanliness and organization of work areas
- Resolve customer concerns with professionalism
Deli Associate
Food Lion
Roanoke Rapids, NC
05.2024 - 11.2024
- Prepare and package food items following safety guidelines
- Assist customers with orders and product selection
- Maintain clean and organized food prep areas
- Stock and rotate inventory
Customer Service Representative
Nelnet
Lincoln, NE
10.2021 - 10.2022
- Assisted customers with student loan inquiries and account management
- Entered and updated customer data with accuracy
- Resolved issues efficiently while maintaining professionalism
- Handled high call volumes while meeting performance metrics
Shipyard Worker
Venture Dynamics
Portsmouth, VA
04.2020 - 07.2020
- Performed fire watch duties to ensure workplace safety
- Followed strict safety procedures in a shipyard environment
- Worked effectively as part of a team in physically demanding conditions
Receiving Clerk
Lowe’s Distribution Center
Garysburg, NC
10.2019 - 03.2020
- Unloaded trucks and processed incoming shipments
- Verified inventory and entered data into systems
- Organized merchandise for distribution to stores
- Maintained accuracy in inventory tracking
Team Member
Sonic Drive-In
Roanoke Rapids, NC
04.2019 - 10.2019
- Took customer orders and processed payments
- Prepared food and beverages
- Maintained cleanliness and organization of the workspace
Call Center Representative
AAA Carolinas
Roanoke Rapids, NC
11.2017 - 10.2018
- Assisted stranded customers by coordinating roadside assistance
- Gathered accurate location details and entered data quickly
- Managed emergency situations calmly and efficiently
Customer Service Representative
Alorica
Rocky Mount, NC
02.2017 - 07.2017
- Provided support to internal and external customers
- Responded to product inquiries and resolved issues
- Maintained accurate records of customer interactions
Cashier
Lucky’s Casino
Halifax County, NC
10.2016 - 03.2017
- Handled cash transactions and balanced registers
- Provided friendly customer service
- Maintained accuracy in money handling
Warehouse Worker
Boars Head Provisions Co
Jarratt, VA
05.2026 - Current
- Process, handle, and package meat products while adhering to strict food safety and sanitation standards.
- Inspect products for quality assurance and compliance with company specifications.
- Operate in a fast-paced warehouse environment while maintaining productivity goals.
- Load, unload, and organize inventory for storage and distribution.
- Follow workplace safety procedures and maintain a clean, organized work area.
- Collaborate with team members to ensure efficient production and shipping operations.
Education
High School Diploma - undefined
Skills
- Customer Service & Communication
- Data Entry & Accuracy
- Inventory & Warehouse Operations
- Cash Handling & POS Systems
- Time Management & Multitasking
- Problem Solving
- Team Collaboration
- Microsoft Office (Word, Excel, PowerPoint)
ADDITIONAL QUALIFICATIONS
- Strong attention to detail and organizational skills
- Ability to work independently and in team environments
- Fast learner with a positive attitude
Timeline
Warehouse Worker
Boars Head Provisions Co
05.2026 - Current
Barista
Starbucks
06.2025 - 05.2026
Deli Associate
Food Lion
05.2024 - 11.2024
Customer Service Representative
Nelnet
10.2021 - 10.2022
Shipyard Worker
Venture Dynamics
04.2020 - 07.2020
Receiving Clerk
Lowe’s Distribution Center
10.2019 - 03.2020
Team Member
Sonic Drive-In
04.2019 - 10.2019
Call Center Representative
AAA Carolinas
11.2017 - 10.2018
Customer Service Representative
Alorica
02.2017 - 07.2017
Cashier
Lucky’s Casino
10.2016 - 03.2017