Summary
Overview
Work History
Education
Skills
Timeline
Generic

DeEtta Miller

Houston,TX

Summary

Skilled at tracking requests, coordinating services, serving food and calculating amounts. Proficient in customer commnucation operations and adapting to new processes and requirements. Dedicated to customer satisfaction. Hardworking Staff Member adept at completing Stower item 50lbs and more and safe work in self-directed and accurate fashion. Experienced in learning new tasks quickly and always looking for ways to help team meet goals. Advanced abilities in Micosoft Words. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Skilled military veteran with excellent team building very driven,hardwoker.

Overview

2025
2025
years of professional experience

Work History

General Laborer

Richelieu America Ltd
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Received material into the warehouse Input the data in the system in a timely fashion.
  • Sort the item into its proper location.
  • Picking ticket
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
  • Assisted team members with tasks that require group effort.
  • Notified supervisors of defective equipment or material.
  • Performed quality checks on products and materials to identify any defects.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Improved worksite safety by consistently adhering to established protocols and regulations.
  • Operated heavy equipment safely to transport materials and complete tasks as required.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Enhanced team morale through positive attitude, mutual support, and fostering a collaborative atmosphere during challenging projects.
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Order picking
  • Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.

Warehouse Worker

Scholastic(Temp)
09.2024 - Current
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Maintained clean, orderly work environment free of hazards.
  • Consistently lifted materials weighing as much as Number pounds.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.

Customer Service Representative (Temp)

Radial Puma
10.2023 - 02.2024
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Responded to customer requests for products, services, and company information.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Created and maintained detailed database to develop promotional sales.
  • Managed timely and effective replacement of damaged or missing products.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Maintained up-to-date knowledge of product and service changes.

File Clerk

Brenntag(Temp)
09.2023 - 10.2023
  • Maintained physical and computer-based filing systems.
  • Examined, categorized, and sorted incoming documents.
  • Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
  • Identified and corrected inconsistencies in filing systems for increased accuracy.
  • Enhanced productivity by processing incoming mail and filing documents promptly, allowing for easy access when needed.
  • Supported administrative staff through effective file management, ensuring quick retrieval of essential information.
  • Improved file organization by implementing an efficient categorization and labeling system.
  • Located and retrieved requested documents in accordance with established policies.
  • Safeguarded sensitive information with appropriate security measures, including locking cabinets and controlling access permissions in digital databases.
  • Managed sensitive or confidential files with attention to data security and storage policies.
  • Managed high volumes of daily paperwork, prioritizing tasks effectively to meet deadlines without compromising accuracy or organization.
  • Kept up-to-date on industry best practices for file management, continuously looking for ways to improve efficiency and organization within the department.
  • Sorted and classified documents into appropriate filing systems for increased traceability.

FC Associate/ Learning Ambassador

Amazon
08.2020 - 08.2023
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Followed procedures at all times for personal and team safety.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Loaded and unloaded trucks efficiently using appropriate equipment such as pallet jacks or forklifts when necessary.
  • Evaluated merchandise for irregularities, flaws or damage prior to packing.
  • Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
  • Implemented safety protocols, resulting in reduced workplace accidents and a safer work environment.
  • Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
  • Assisted in training new hires, leading to a more knowledgeable and efficient workforce.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Interacted with guests in friendly and knowledgeable way.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Train other associates for different jobs and safety throughout the warehouse

Correctional Officer/FSM

Texas Department Of Criminal Justice
11.2009 - 11.2020
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Supervised inmates during meals, recreation and other activities.
  • Conducted security checks of inmates and living areas.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Completed intake paperwork, fingerprints, and searches.
  • Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Interviewed inmates to obtain information and assess needs.
  • Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
  • Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
  • Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
  • Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Responded to inquiries from inmates and other members of public.
  • Documented inmate behavior and activities in logbooks.
  • Investigated and responded to incidents of inmate misconduct.
  • Conducted routine and emergency head counts.
  • Observed behavior of residents individually and in groups.
  • Reduced inmate altercations through proactive conflict resolution strategies.
  • Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
  • Assisted in intake and release of inmates.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
  • Enforced rules and regulations to maintain order among inmates.
  • Provided assistance and guidance to inmates regarding daily activities.
  • Prepared reports to document incidents and violations.

Automated Logistical Specialist (92A)

United States Army Reserve
03.2006 - 04.2010
  • Participated in continuous improvement initiatives by identifying opportunities for increased efficiency and effectiveness within the logistical operations.
  • Maintained accountability for millions of dollars'' worth of equipment, ensuring proper storage and tracking procedures were followed.
  • Assisted in the development of logistical plans for multiple military operations, enabling successful execution with minimal disruptions.
  • Supervised maintenance schedules for vehicles and equipment within the unit''s fleet, ensuring optimal functionality throughout deployment periods.
  • Streamlined logistics processes by implementing automated systems, resulting in increased efficiency and reduced errors.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Coordinated the transportation and distribution of materials, contributing to cost savings and on-time deliveries.
  • Managed a team of logistical support personnel, providing direction and guidance to help them excel in their roles.
  • Implemented a barcode system for tracking equipment movement within the warehouse, reducing time spent searching for items significantly.
  • Managed inventory control for a large warehouse, ensuring accurate record-keeping and timely reordering of supplies.
  • Analyzed data trends to forecast supply needs accurately, minimizing shortages and excess stock levels.
  • Oversaw disposal or redistribution of excess or obsolete assets according to established guidelines.
  • Assigned tasks to team members to complete within designated time frames.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Trained new team members on proper and safe use of tools and equipment.
  • Enforced team adherence to safety regulations and protocols.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.

Education

High School Diploma -

Houston Can Academy
3401 Hardy St
04.2026

Skills

  • Heavy Lifting
  • Problem-Solving
  • General tool knowledge
  • Safety Procedures
  • Organization
  • Basic Math
  • Communication
  • Debris and trash removal
  • Quality Control
  • State Driver's License
  • Regulations Compliance
  • Traffic Control
  • Safety protocol
  • Worksite organization
  • Willingness to learn
  • Team building
  • Work ethic’s
  • Analytical
  • Active listening
  • Attention to Detail
  • Job Site Cleanup
  • Punctual and Reliable
  • Team Collaboration
  • Safety awareness
  • Customer Service
  • Physical Strength
  • Job Site Safety
  • Material Handling
  • Truck loading and unloading
  • Complex Problem-Solving
  • Recordkeeping abilities
  • Resource Management
  • Safe Vehicle Operation
  • Supply Management

Timeline

Warehouse Worker

Scholastic(Temp)
09.2024 - Current

Customer Service Representative (Temp)

Radial Puma
10.2023 - 02.2024

File Clerk

Brenntag(Temp)
09.2023 - 10.2023

FC Associate/ Learning Ambassador

Amazon
08.2020 - 08.2023

Correctional Officer/FSM

Texas Department Of Criminal Justice
11.2009 - 11.2020

Automated Logistical Specialist (92A)

United States Army Reserve
03.2006 - 04.2010

General Laborer

Richelieu America Ltd

High School Diploma -

Houston Can Academy

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DeEtta Miller