Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Floyd

Columbia,SC

Summary

Highly organized individual with experience in providing exceptional care to animals. Proven track record of maintaining clean and healthy kennels, providing excellent customer service and administering medications and vaccinations. Committed to providing compassionate care and creating a safe, positive environment for animals. Dedicated professional with a passion for animal welfare and provides exceptional care to animals. Skilled in handling animals of all sizes, administering common medical treatments and providing exceptional customer service. Committed to delivering a positive experience to animals and owners. Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace. Reliable student with knowledge of conflict resolution, customer communications, and order processing. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals. Friendly candidate with a knack for producing high-quality dishes. Reliable and organized with a comprehensive understanding of food safety regulations. Expertise in preparing nutritious and aesthetically pleasing dishes that keep customers coming back. Focused student with knowledge of food sanitation and safety, customer satisfaction, and telephone etiquette. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals.

Professional with strong expertise in logistics and supply chain operations. Skilled in inventory management, warehouse coordination, and efficient freight handling. Known for effective teamwork and adaptability in fast-paced environments. Reliable and results-driven, always focused on meeting organizational goals and ensuring smooth workflows.

Experienced with freight handling, ensuring efficient unloading and stocking of merchandise. Utilizes effective communication and coordination skills to support team objectives. Knowledge of inventory control and warehouse operations, contributing to smooth and efficient workflows.

Overview

5
5
years of professional experience

Work History

Freight Team Associate

TJ Maxx
11.2024 - 12.2024
  • Lifted and moved items weighing 80 pounds multiple times per shift.
  • Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
  • Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
  • Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
  • Loaded and unloaded trucks.
  • Led by example, demonstrating strong work ethic and commitment to excellence in all tasks undertaken, inspiring team members to strive for their personal best while contributing positively towards the overall success of the organization.
  • Used pallets, straps and load bars to secure freight for transport.
  • Enhanced team performance by providing ongoing training, support, and feedback to associates.
  • Maintained clean and organized work area to improve efficiency and comply with regulations.
  • Sorted and organized packages to make deliveries to correct address.
  • Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
  • Inspected freight for any damage or faults prior to loading.

Sales Associate

Game Stop
03.2024 - 10.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Kennel Worker

Battle Animal Care Clinic
07.2022 - 12.2022
  • Conducted regular inspections of kennels to ensure proper sanitation standards were being met.
  • Maintained inventory of food supplies and veterinary medications.
  • Gained experience in providing direct care to animals, including feeding and grooming.
  • Provided exercise for the animals under supervision of a veterinarian or experienced handler.
  • Successfully administered vaccinations, flea and tick prevention treatments, deworming agents as instructed by Veterinarian staff members.
  • Demonstrated ability to effectively communicate with pet owners regarding their pet's health and well-being.
  • Assisted with transporting animals between various locations such as vet offices, adoption centers.
  • Gave all pets food and water everyday, and their medications as needed.

Cashier

Dollar General
03.2022 - 07.2022
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Provided efficient and courteous service to customers.
  • Cross-trained colleagues on proper use of POS systems for efficient checkout times.
  • Used POS system to complete purchases for customers.
  • Handled customer complaints and inquiries in a courteous and efficient manner.
  • Maintained cash accuracy by working with supervisor to correct deficiencies.
  • Accurately processed customer payments using cash, credit cards, and checks.
  • Assisted with training and mentoring new team members.
  • Assisted customers with locating items throughout the store when needed.
  • Identified fraudulent activities such as counterfeit currency or stolen credit cards.

Food Preparation Worker

Little Pigs BB-Q
03.2020 - 07.2022
  • Prepared various types of dishes and ingredients according to standard recipes.
  • Assisted with prepping ingredients for a variety of menu items.
  • Verified freshness of food and ingredients by checking for quality and rotating stock.
  • Operated kitchen equipment such as mixers, blenders, slicers, ovens, grills and steamers in accordance with manufacturer's instructions.
  • Placed dishes, glasses and tableware into dishwashing machines.
  • Labeled containers with contents and date before storing food items in freezers or coolers; rotated stock so oldest items were used first.
  • Prepared food items according to established recipes and menus, ensuring proper portioning and food safety regulations were followed.

Education

High School Diploma -

Lower Richland High School
05.2023

Skills

  • Daily Logs
  • Towel Folding
  • Wound Treatment
  • Veterinary Care
  • Health and Wellbeing
  • Animal Nutrition
  • Issue Resolution
  • Verbal and Written Communication
  • Money Handling
  • Cash Register Systems
  • Cash Counting Machine Operations
  • Plates Presentation
  • Team Contribution
  • Food Preservation and Storage Methods
  • Ingredient Preparation
  • Manual Dexterity
  • Surface Work
  • Pallet jack operation
  • Heavy lifting
  • Workplace cleanliness
  • Warehouse safety
  • Stock rotation
  • Shipping and receiving
  • Customer service
  • Attention to detail
  • Multitasking
  • Organizational skills
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Time management
  • Multi-tasking strength
  • Problem-solving skills

Timeline

Freight Team Associate

TJ Maxx
11.2024 - 12.2024

Sales Associate

Game Stop
03.2024 - 10.2024

Kennel Worker

Battle Animal Care Clinic
07.2022 - 12.2022

Cashier

Dollar General
03.2022 - 07.2022

Food Preparation Worker

Little Pigs BB-Q
03.2020 - 07.2022

High School Diploma -

Lower Richland High School
Lauren Floyd