Deffo Mebrat
Gresham,OR
Summary
Export Manager with experience providing strategic input to world markets to increase trade. Demonstrable experience developing and executing sales plans built on targeted strategies. Strong communicator when interacting with management and customs officials. Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Import/Sales Export Manager
Gifted Hands trading plc
Addis Ababa, Ethiopia
01.2020 - Current
- Developed sales strategies to increase export opportunities.
- Identified and developed relationships with new international customers.
- Negotiated contracts with overseas clients for the sale of products and services.
- Managed logistics issues related to international shipments, including customs clearance, insurance and freight forwarding.
- Analyzed market trends in export markets to develop pricing strategies for different countries.
- Monitored global economic trends that impact the company's ability to sell abroad.
- Created reports on export sales performance and presented them to senior management.
- Provided support during product launches in foreign markets.
- Reviewed customer feedback from international markets and implemented changes accordingly.
- Conducted research into potential target markets around the world.
- Assisted in developing promotional materials for international campaigns.
- Collaborated with marketing teams to create effective campaigns aimed at increasing exports.
- Ensured compliance with all applicable laws and regulations related to exporting goods internationally.
- Provided guidance and training on export policies and procedures to other departments within the organization.
- Performed cost analysis for shipping goods internationally, including determining appropriate packaging methods.
- Researched competitors' activities in foreign markets in order to gain a competitive advantage.
- Maintained detailed records of all exports transactions, including invoices, purchase orders, shipping documents.
- Participated in trade shows and conferences around the world as a representative of the company.
- Organized visits by foreign buyers at corporate headquarters or production facilities.
- Worked closely with finance team members to ensure timely payments from overseas customers.
- Prepared presentations on export-related topics for internal meetings or external audiences.
- Analyzed letter of credit and documentation to comply with government regulations.
- Arranged and executed product shipping and handled packing, routing and customs declarations.
- Coordinated transportation activities, developed transportation relationships and monitored transport costs to facilitate smooth transportation actions.
- Collaborated with sales and operational teams in global and domestic markets to leverage product capabilities.
- Consulted with suppliers and agents to arrange proper in-transit permissions to ship to various locations.
- Negotiated contracts with distribution and sales centers, increasing sales and establishing outlets.
- Administered import and export of goods to supervise delivery and manage distribution of goods.
- Implemented cost-effective methods to analyze best means of transport for products.
- Converted products to meet foreign specifications and standards, improving operations.
- Researched product shipping routes and conducted carrier price comparisons resulting in lower costs.
- Performed data quality and analysis with tracking and tracing to final destination.
- Coordinated pick-up with piers, trucking companies, steamship line and air carriers for timely delivery.
- Managed operations and rates of ongoing transportation and storage requirements.
- Directed and executed foreign service and sales outlets, expanding distribution.
- Prepared proposals and RFP responses while adhering to guidelines and customs regulations.
- Streamlined import-export arrangements by maintaining current information and regulations on licenses, tariffs and restrictions.
- Evaluated company businesses and provided required classifications.
- Developed licensing strategies, export authorizations and training and guidance with export regulations.
- Collaborated with project management to discuss project team, supply chain and treasury.
- Trained and mentored staff on bid requests, export correspondence, credit collections and foreign trade details.
- Designed and planned contingency plans to facilitate shipments during postal disruptions.
- Reduced trucking overhead by corresponding and synchronizing with air export team.
- Implemented key performance metrics to drive improvement efforts for transportation.
Administrator - Business Operations
Amane felema medical import
Addis Ababa, Ethiopia
04.2021 - 01.2024
- Developed and maintained quality assurance processes to ensure compliance with regulations.
- Analyzed financial data to identify trends and recommend improvements.
- Coordinated activities between departments to ensure smooth operations.
- Implemented strategies to optimize resource utilization.
- Managed daily workflow of customer service inquiries and complaints.
- Assisted in the development of operational budgets and forecasts.
- Monitored department performance metrics and took corrective actions as needed.
- Conducted regular reviews of operational procedures to improve efficiency.
- Identified areas of improvement within the organization and recommended solutions.
- Developed training materials to educate staff on new policies or procedures.
- Researched industry trends to develop competitive pricing models.
- Conducted research into potential markets for new products or services.
- Ensured compliance with applicable laws and regulations related to operations.
- Negotiated contracts with vendors and suppliers on behalf of the company.
- Performed analysis on customer feedback surveys to identify areas for improvement.
- Tracked inventory levels across multiple locations and adjusted orders accordingly.
- Organized special events such as conferences, seminars, or workshops.
- Documented business requirements, functional specifications and training procedures.
- Planned, coordinated and controlled daily operations of sales, financial management and human resources.
Education
Bachelor of Science - Nursing
University of Eastern Africa ,Baraton
Eldoret 07-1996
Master of Science - Healthcare Administration
Pacific University
Forest Grove, ORSkills
- Supply Chain Coordination
- Sales Strategy Development
- Documentation Management
- Customer Service
- Team Oversight
- Shipment Coordination
- Negotiation
- Sales
- Shipping Coordination
- Logistics Management
- Office Administration
- Sales Targeting
- Territory Management
- Brand Development
- Customer Portfolio Management
- Sales Reporting
- Account Management
- Bid Request Management
- Aftermarket Sales
- New Hire Onboarding
- Customer Billing
- Business Needs Assessment
- Strategic Planning
- Customer Trend Analysis
- Account Acquisition
- Contract Management
- Competitor Analysis
- Brand Marketing
- Market Trend Analysis
- Operations Management
- New Business Development
- Organizational Skills
- Time Management Abilities
- Operating Procedures and Policies
- Professional Demeanor
- Change Management
- Employee Retention
- Client Base Retention
- Problem-Solving Abilities
- Account Servicing
- Adaptability and Flexibility
- Teamwork and Collaboration
- Sales Records Management
- Profitability Assessments
- Time Management
- Interpersonal Skills
- Task Prioritization
- Sales Quota Management
- Key Account Development
- Client Retention
- Goal Setting
- Lead Identification and Generation
- Service-Driven Sales
- Team Building
- Staff Training and Development
- Analytical Problem Solver
- Active Listening
- Reliability
- Problem-Solving
- Professionalism
- Excellent Communication
- Training Development
- Adaptability
- Sales Plan Implementation
- Promotional Sales Events
- Multitasking
- Analytical Skills
- National Account Management
- Continuous Improvement
- Decision-Making
- Customer Order Management
- Sales Projections
- Rapport and Relationship Building
- Market Intelligence
- Customer Complaint Resolution
- Solution Selling
- Interdepartmental Collaboration
- Sales Tracking
- Consultative and Relationship Selling
- Sales Program Coordination
- Written Communication
- Full-Cycle Sales Process
- Effective Communication
- Multidisciplinary Team Leadership
- Staff Supervision
- Team Recruiting and Onboarding
- Sales Forecasting
- Inventory Management
Certification
- BSN and current active nursing license in three different countries
Languages
English
Professional
Kiswahili
Professional
Amharic
Professional
oromo
Professional
Timeline
Administrator - Business Operations
Amane felema medical import
04.2021 - 01.2024
Import/Sales Export Manager
Gifted Hands trading plc
01.2020 - Current
Bachelor of Science - Nursing
University of Eastern Africa ,Baraton
Master of Science - Healthcare Administration
Pacific University