Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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DEH Z. BROWNE

Stone Mountain,GA

Summary

Experienced Class A CDL driver with 16 years of delivery and customer service experience. Skilled in maintaining driver logs, performing DOT inspections, and coordinating delivery schedules. Proficient in providing excellent customer service and resolving complaints.

Experience in forklifts, order selection and quality control and safety.

Overview

20
20
years of professional experience

Work History

Warehouse Order Selector

Publix Distribution Center
10.2024 - Current

Truck Driver Class A

The Home Depot
06.2015 - Current
  • Drive through residential areas to perform curbside delivery while also delivering excellent customer service.
  • Provided excellent customer service and familiarity with products; made recommendations and assisted customers by providing information and resolving complaints.
  • Foster relationships with account personnel and provide superior customer service to all accounts serviced.
  • Maintained Driver Logs and performed necessary DOT inspections on assigned equipment.
  • Coordinated daily delivery schedules based on customer schedules, peak delivery times, and alternate routes.
  • Maintained a daily, legible DOT log book and submitted corresponding documents.
  • Complete Customer service in every aspect to ensure customer satisfaction.
  • Meet customer service expectations through daily communication.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Follow all organizational and DOT guidelines regarding truck maintenance and inspections to ensure safety and efficiency.
  • Deliver product to customer locations meeting established delivery goals.
  • Received inbound customer orders from local mechanics with commercial accounts.

CDL Class A Driver

Hamm and Phillip Trucking Services
12.2014 - 03.2015
  • Operated CDL Class A vehicles to transport goods and materials safely and efficiently.
  • Maintained accurate and up-to-date records of deliveries, including logs, mileage, and fuel usage.
  • Ensured compliance with all traffic laws, regulations, and safety standards to minimize risks and accidents.
  • Performed routine inspections and maintenance checks on vehicles to ensure proper functioning and safety.

CDL Class A Driver

HD Supply
03.2012 - 11.2013
  • Operated CDL Class A vehicles in a safe and efficient manner.
  • Delivered goods and materials to designated locations within specified timeframes.
  • Performed pre-trip and post-trip inspections to ensure vehicle safety and maintenance.
  • Maintained accurate records of deliveries, including mileage, fuel consumption, and hours of service.
  • Collaborated with dispatchers and logistics teams to plan efficient routes and optimize delivery schedules.

CDL Class A Driver

STAR TRANSPORT LLC.
06.2005 - 06.2006
  • Operated CDL Class A vehicles to transport goods and materials in a safe and efficient manner.
  • Performed pre-trip and post-trip inspections to ensure vehicle safety and compliance with regulations.
  • Delivered goods to designated locations on schedule, adhering to traffic laws and company policies.
  • Maintained accurate records of deliveries, including mileage, fuel consumption, and any incidents or delays.
  • Collaborated with dispatchers and warehouse personnel to coordinate routes and ensure timely delivery of goods.

Education

Bachelor Business Administration - Business Administration

Strayer University
Lithonia, GA

CLASS A CDL - Transportation

PTS Trucking School
Paducah, KY
06.2005

Skills

  • CDL
  • DOT
  • Environmental Compliance
  • Flatbed
  • Safety Rules
  • Safety Issues
  • Pre-Post Trip Inspections
  • Customer Orders
  • ACC
  • Tractor Trailer
  • GPS
  • Tractor-Trailer Combination
  • Federal Regulations
  • Public Outreach
  • Delivery Schedules
  • Hazmat
  • ISO
  • Customer Service
  • Forklift operator
  • Double jack

Accomplishments

  • The Home Depot 2018 Driver of the year
  • Excellent Customer Service award

Timeline

Warehouse Order Selector

Publix Distribution Center
10.2024 - Current

Truck Driver Class A

The Home Depot
06.2015 - Current

CDL Class A Driver

Hamm and Phillip Trucking Services
12.2014 - 03.2015

CDL Class A Driver

HD Supply
03.2012 - 11.2013

CDL Class A Driver

STAR TRANSPORT LLC.
06.2005 - 06.2006

Bachelor Business Administration - Business Administration

Strayer University

CLASS A CDL - Transportation

PTS Trucking School

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DEH Z. BROWNE