Deia Shatnawi

• Supervised daily coffee preparation and service for consistent quality.
• Trained new staff on coffee brewing techniques and customer service standards.
• Managed inventory levels and ordered supplies to maintain operational efficiency.

• Provided excellent customer service in a fast-paced ice cream shop.
• Maintained cleanliness and organization of service area and equipment.
• Prepared and served a variety of ice cream flavors and toppings.

• Prepared and served a variety of coffee beverages to customers.
• Maintained cleanliness and organization of the coffee bar area.
• Operated espresso machines and brewing equipment efficiently.
• Prepared and served coffee, espresso drinks, blended coffees and teas.
• Provided training and support to new barista staff members.
• Collaborated with team members to ensure smooth service flow.

Grill Coke server