Deia Alhaq Shatnawi
Folsom ,CA
Summary
Deia Shatnawi, 21 years old, completed my study of High School in Jordan. I worked in the field of coffee for more than 4 years. There were two years in Jordan. I have a beautiful speed at work, great dealing with customers, accuracy in work, and I can learn any new work. I have beautiful skills at work, and I am ready to learn anything new that I have not learned before. Thx
Overview
9
9
years of professional experience
Work History
Make Ice Cream
Cold Stone Creamery Lake Saint Louis
02.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Barista
Nour’s Coffee
10.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Grill Cook
Abu Helal BBQ
04.2016 - Current
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Efficiently managed time by prioritizing tasks according to importance and urgency.
- Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.
- Provided excellent customer service by addressing any concerns or special requests promptly and professionally.
- Stored and handled goods correctly to maintain freshness and condition.
- Demonstrated initiative by taking on additional responsibilities during busy periods or when shortstaffed.
- Reduced food waste by implementing proper portion control and efficient cooking techniques.
Education
High School Diploma -
NewHamad Al-Farhan Secondary School
CW43+R54, An-Nuayyimah, Jordan06.2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Direct Deposit Authorization
False, False, False, True, True, True, True, 05/01/21
Languages
Arabic
Native or Bilingual
English
Professional Working
Timeline
Make Ice Cream
Cold Stone Creamery Lake Saint Louis
02.2025 - Current
Barista
Nour’s Coffee
10.2022 - Current
Grill Cook
Abu Helal BBQ
04.2016 - Current
High School Diploma -
NewHamad Al-Farhan Secondary School
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