Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deia Michelle Wilkerson

Douglas,GA

Summary

Administrator/Management/Director Dedicated and technically skilled business professional with a resourceful management support skill set developed through experience as an director/manager, administrator, coordinator, quality assurance, and trainer. Excel in resolving employer challenges with innovative solutions, systems, and process improvements proven to increase efficiency, customer satisfaction, and the bottom line. Offer advanced computer skills in JDE, Site Pilot, EWON, MS Office Suite, and other applications/systems. Versatile and innovative management professional skilled at seeing the "big picture" while focusing on details. Expertise in business development and streamlining processes and systems. Ambitious Managing Director with excellent communication and problem-solving skills. Highly effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead, and increasing corporate value. A visionary individual who is highly communicative and strong in strategic planning, efficiency, and team building. Highly organized, innovative, excellent communications skills, efficient and skilled in: Program Optimization Quality Assurance and Control Problem Anticipation and Resolution Team Leadership Audit Preparation Goal Setting Policies & Procedures Manuals Customer Service Report & Document Preparation Decision Making Expense Reduction Records Management Inventory Control Systems Employee Development Experienced Plant Manager adept at improving output, maximizing quality and boosting employee satisfaction with hands-on management style. Recognized as an effective business manager and motivational leader. Successful manufacturing management career spanning 7 years. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Smoothly direct employees carrying out [Type] operations to achieve demanding production goals, schedules and budget targets. Driven leader with excellent analytical, decision-making and project management abilities. Maintain employee focus and achieve quality targets with hands-on supervision.

Overview

13
13
years of professional experience

Work History

Plant Manager

Premium Waters, LLC
01.2021 - Current
  • Led, trained and coached plant staff to facilitate high levels of productivity and quality.
  • Reduced costs by eliminating materials waste and unnecessary labor hours.
  • Maximized plant safety through proactive strategies and well-structured training.
  • Created plant policies and procedures for safe and productive operations.
  • Directed employees and related programs to maximize team productivity and facility output.
  • Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.
  • Identified and resolved process and equipment issues to minimize production downtime.
  • Provided direction and leadership to all levels of employees and managers.
  • Identified and implemented viable strategies for continuous improvement.
  • Established positive relationships with suppliers to obtain timely deliveries of materials and products.
  • Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations, and achieving KPIs.
  • Promoted collaborative work environment to motivate and engage staff to achieve company objectives.
  • Enforced health and safety protocols to promote safe working environment.

Operations Manager

02.2020 - 01.2022
  • Determined suitable crew requirements, scheduled employees, and worked with Human Resources to meet changing production schedules
  • Directed manufacturing process and procedures to achieve goal of first run capability
  • Assessed manufacturing processes and recommended improvements to increase productivity
  • Addressed personnel issues and scheduling conflicts promptly
  • Directed key personnel in correct production techniques to achieve required quality
  • Standardized production procedures, job roles, and quality assurance guidelines
  • Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels
  • Revitalized operational structures and procedures to successfully control turnover and waste, enhance output, and boost overall quality
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output
  • Applied LEAN manufacturing practices to balance workflow and eliminate unnecessary steps
  • Resolved issues quickly to maintain productivity goals
  • Monitored over 70 employees' day-to-day activities and made plans to rectify issues

Production Supervisor

02.2017 - 02.2020
  • Supervises, directs, and motivates the efforts of personnel in the Production and Shipping area of responsibility
  • Leads the team to obtain the best results, makes contributions as a member of the management team to improve the organization and its image in any way possible
  • Communicating to Logistics Manager, other Production Supervisors, Production Manager, and all other parties concerned of any issues, concerns, and/or changes
  • Following and executing to production schedule
  • Ensuring on-time delivery of products to all our customers as dictated by the production schedule
  • Sets and enforces safety guidelines for all employees, trains operators in equipment operational procedures
  • Enforces GMP’s, sanitation standards and FDA requirements
  • Works closely with Quality to ensure that safe quality product reaches our customers with on-time delivery
  • Completes all paperwork on time and verifies that time sheets are accurate relating to hours worked by employees
  • Completes Employee Appraisal Performances
  • Assist in addressing complaints and resolving problems among Production and Shipping personnel

Coordinator

06.2016 - 02.2017
  • Monitors and coordinates activities and/or projects in support of the Manager
  • Performs records keeping of general and program-specific functions to support Management with necessary materials
  • Prepares a variety of material, both written and software-based (e.g correspondence, fiscal and statistical reports, presentations, spreadsheets, etc.)
  • Resume-Wilkerson
  • Pg2
  • Evaluate bid packets, contracts, specifications, purchase requisitions, mail, etc
  • Creates and maintains ESPOs and Blow Mold SOPs
  • Monitors and evaluates work order system and work orders
  • Maintains and distributes preventative maintenance and operator work orders
  • Liaison working closely with production, quality, and maintenance
  • Serves as a liaison between PWI and vendors

Quality Engineer

PCC Airfoils, LLC
03.2015 - 06.2016
  • Review and process products for Material Review Board in relation to internal requirements and customer returns
  • Manage activities related to the collection of scrap sales product
  • Interface with multiple departments related to the management of scrap issues and accountability of customer return reporting
  • Receive, Review, Disposition, and Scrap or Reinstate as necessary all customer returns
  • Interpret customer return documents for correctness, as well as customer perceived return reasons to facilitate the concurrence or rebuttal of the customer return product
  • Perform AQCS transactions as required for customer return receipt, disposition, and reinstating inventory
  • Evaluate customer return product by applying knowledge of inspection criteria and customer specifications
  • Coordinate any required NDT evaluation of customer return product
  • Interface with PCC Finishing in both Douglas and Merida facilities as required relating to customer returns
  • Multiple Certifications (8)
  • Train Newly Hired operators
  • Travel Internationally to Train Operators on Quality Improvements within the Precision Precast Organization

Final Product Auditor

10.2010 - 03.2015
  • Promoted within 6 months of hire date; earned additional certifications within 1 year – traveled to Merida, Mexico to train personnel on how to efficiently and effectively produce quality product (airfoils)
  • Train personnel on proper procedures of producing quality castings to customer specification
  • Assist in updating Quality Engineering Specifications
  • Assure product is acceptable to Quality Engineering Specifications, organize and report inspection results accurately
  • Works closely with Quality Engineers on customer specifications
  • Reviews Blue Prints and Customer Specifications for compliance regulations
  • Assure accurate paperwork and information accompanies product prior to inspection
  • Works closely with Engineers and Manager in regards to defects specifics
  • Travel to different Countries to assist in training newly hired personnel; Perform other job duties upon request

Education

Masters - Business Management and Organizational Leadership

American InterContinental University

Bachelor - Business Administration, Management

Associates - Business Administration

Savannah Technical College

Certificate: Customer Service Specialist Dale Carnegie Leadership Institute, Douglas, Georgia; Certificate: Leadership Coffee County Chamber of Commerce -

; Certificate: New Century Leader Leadership Academy Graduate: Premium Waters SQF & HAACP Managers Certification -

Skills

  • Team Building and Development
  • Lean Manufacturing Processes
  • Resource Coordination
  • Safety Management
  • Lean Manufacturing Principles
  • Cost Reporting
  • Continuous Improvement
  • Plant and Warehouse Operations
  • Performance Improvements
  • Root Cause Analysis
  • Strategic Planning
  • Conflict Resolution

Timeline

Plant Manager

Premium Waters, LLC
01.2021 - Current

Operations Manager

02.2020 - 01.2022

Production Supervisor

02.2017 - 02.2020

Coordinator

06.2016 - 02.2017

Quality Engineer

PCC Airfoils, LLC
03.2015 - 06.2016

Final Product Auditor

10.2010 - 03.2015

Masters - Business Management and Organizational Leadership

American InterContinental University

Bachelor - Business Administration, Management

Associates - Business Administration

Savannah Technical College

Certificate: Customer Service Specialist Dale Carnegie Leadership Institute, Douglas, Georgia; Certificate: Leadership Coffee County Chamber of Commerce -

; Certificate: New Century Leader Leadership Academy Graduate: Premium Waters SQF & HAACP Managers Certification -

Deia Michelle Wilkerson