Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Deidra A. Virgo Anderson

Portmore

Summary

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Human Resources Manager

R.A. Williams Distributors
01.2022 - Current
  • Lead strategic talent acquisition, recruitment, and employee integration processes.
  • Oversee performance management, including system development and employee appraisals.
  • Design and implement training and development initiatives to enhance employee skills and performance.
  • Manage employee relations, ensuring conflict resolution and fostering positive work dynamics.
  • Ensure compliance with employment laws and regulations, including labor standards and health and safety.
  • Administer compensation and benefits programs and develop HR policies in alignment with company objectives.

HR Coach

Janander Enterprise
05.2019 - Current
  • Bringing the Corporate Lifestyle to the MSME's Reality...with practical, effective and quality HR Solutions
  • Working with Micro, Small and Medium Enterprises (MSMEs) to build and strengthen their HR function

Human Resource Manager

Nations Choice Limited
01.2020 - 01.2022
  • Managed the HR function for a fast-growing company, overseeing employee development and compliance.
  • Developed and implemented effective HR policies and managed compensation and benefits administration.
  • Ensured compliance with labor laws, including regulatory reporting and employee relations.

Manager - Talent Management and HR Compliance

Sagicor Group Jamaica Limited
01.2018 - 04.2019
  • Managed succession planning programs, career-pathing, and skills gap analyses to identify talent needs.
  • Oversaw HR compliance and ensured alignment with regulations governing employee rights, benefits, and records as well as industry regulations.
  • Led the development and delivery of talent management programs to foster employee growth and retention.

Pension Plan Secretary

Sagicor Group Jamaica Limited
01.2017 - 04.2019
  • Provided pension plan secretarial services to the companies' four (4) Pension Plans including both Defined Benefits and Defined Contributions type plans
  • Liaison between deferred pensioners and the Pension Administrators as well as between the Boards of Trustees and the Plans' advisors (Administrators, Actuaries, Investment Managers and Auditors)

Manager - HR Services & Compliance

Sagicor Group Jamaica Limited
11.2016 - 12.2017
  • Developed and implemented the framework for the HR Services Centre, enhancing HR administrative functions.
  • Led HR compliance efforts, ensuring adherence to labor laws and internal policies as well as adherence to industry regulations.

Assistant Manager - HR Compliance, Group HR Dept

Sagicor Group Jamaica Limited
09.2015 - 10.2016
  • Monitored, assessed, and reported the organization's regulatory obligations, ensuring full compliance with relevant regulators regarding Human Capital management.
  • Guaranteed adherence to internal policies, procedures, and all applicable laws and regulations related to HR practices.
  • Collaborated with senior management to proactively address potential issues, ensuring timely and accurate resolutions.

Learning & Development Specialist

Sagicor Group Jamaica Limited
08.2012 - 08.2015
  • Led the learning and development function, designing and delivering training programs aligned with the bank’s business strategy.
  • Partnered with leadership teams to assess training needs and develop strategies for skill development and performance improvement.

Training Officer

First Global Bank Limited
04.2012 - 08.2012
  • Provided support to the Training and Development Team with specific tasks being the coordinating, delivery of training interventions and the monitoring of employee development

Consultant Project Manager

INFOPRO Consulting
11.2011 - 03.2012
  • Collaborated with work stream leads on the development of the project plans for the merger of two major financial companies
  • Developed, managed and monitored the project schedules for the IT, Loans Migration and Banking Operations works streams while monitoring team progress and serving as the single point of contact for the project scheduling and changes

HR Services Coordinator

Jamaica National Building Society
06.2010 - 07.2011
  • Collaborated with management and staff to build relationships and staff morale
  • Carried out Human Resources functions relating to recruitment, training, and workforce planning

Learning Facilitator

Jamaica National Building Society
12.2004 - 05.2010
  • Designed, co-ordinated and facilitated training interventions delivered to a diverse audience
  • Worked with a wide cross section of project committees established to develop and implement varying solutions within the HR Division and throughout the Organisation

Branch Operation

Jamaica National Building Society
02.1998 - 12.2004

Education

Certificate of Achievement - The Pension Management Programme

FitzRitson & Associates
01.2019

BSc - Human Resources Management

University of The Commonwealth Caribbean (UCC)
12-2012

Certificate - Introduction to Project Management

Mona School of Business and Management
01.2009

International Diploma - Teaching and Training

City & Guilds
01.2006

Diploma - Biblical Studies and Counseling

Jamaica Open Bible Institute
01.2005

Certificate - Payroll, Benefits & Statutory Deductions

University of The Commonwealth Caribbean
Kingston, Jamaica
11-2022

Skills

  • HR policies and procedures
  • Microsoft office proficiency
  • Employee relations
  • Training and mentoring
  • Benefits and compensation management
  • Recruitment and hiring
  • Compliance
  • Payroll administration
  • Performance appraisal
  • Workforce planning
  • Organizational development
  • Budget administration

Accomplishments

  • Developed and implemented staff wellbeing programs with a 200% increase in participation over a period of 3 years.
  • Streamlined the recruitment process, enhancing the quality of candidates by introducing behavioral assessments and additional sources.
  • Established and centralized the HR Services function from scratch, streamlining administrative tasks across the department to enhance efficiency.
  • Created and centralized the HR Compliance function for a major group of companies, managing compliance with external regulators related to human capital.

Certification

  • SHRM-CP
  • Payroll, Staff Benefits and Statutory Deductions

Languages

English
Native or Bilingual

Timeline

Human Resources Manager

R.A. Williams Distributors
01.2022 - Current

Human Resource Manager

Nations Choice Limited
01.2020 - 01.2022

HR Coach

Janander Enterprise
05.2019 - Current

Manager - Talent Management and HR Compliance

Sagicor Group Jamaica Limited
01.2018 - 04.2019

Pension Plan Secretary

Sagicor Group Jamaica Limited
01.2017 - 04.2019

Manager - HR Services & Compliance

Sagicor Group Jamaica Limited
11.2016 - 12.2017

Assistant Manager - HR Compliance, Group HR Dept

Sagicor Group Jamaica Limited
09.2015 - 10.2016

Learning & Development Specialist

Sagicor Group Jamaica Limited
08.2012 - 08.2015

Training Officer

First Global Bank Limited
04.2012 - 08.2012

Consultant Project Manager

INFOPRO Consulting
11.2011 - 03.2012

HR Services Coordinator

Jamaica National Building Society
06.2010 - 07.2011

Learning Facilitator

Jamaica National Building Society
12.2004 - 05.2010

Branch Operation

Jamaica National Building Society
02.1998 - 12.2004

Certificate - Introduction to Project Management

Mona School of Business and Management

International Diploma - Teaching and Training

City & Guilds

Diploma - Biblical Studies and Counseling

Jamaica Open Bible Institute

Certificate of Achievement - The Pension Management Programme

FitzRitson & Associates

BSc - Human Resources Management

University of The Commonwealth Caribbean (UCC)

Certificate - Payroll, Benefits & Statutory Deductions

University of The Commonwealth Caribbean
Deidra A. Virgo Anderson