Deidra Baisden
Roselle,NJ
Summary
Accomplished leader with a proven track record at Walgreens, enhancing operational efficiency and team performance. Expert in strategic leadership and multitasking, I spearheaded initiatives that significantly improved customer satisfaction and store profitability. Skilled in fostering team development and managing over 40 associates, my approach has consistently resulted in a positive and productive work environment.
Overview
17
17
years of professional experience
Work History
Store Manager
Walgreens
09.2012 - Current
- Managed a diverse team of 40+ sales associates and leaders, fostering a collaborative work environment.
- Optimized store sales and profitability through effective merchandising, asset protection controls, and team development while delivering an exceptional customer experience.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Executive Assistant Manager
Walgreens
08.2010 - 09.2012
- Facilitated Store Manager in overseeing daily operations, from inventory management to team supervision, ensuring efficient and exceptional customer service.
- Enforced company polices, analyzing sales data, and contributing to a positive store environment.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
Manager in Training
Walgreens
06.2007 - 08.2010
- Provided excellent customer service by addressing inquiries, resolving issues, and ensuring each guest had an enjoyable shopping experience.
- Improved store efficiency by streamlining inventory management and implementing effective merchandise organization strategies.
- Implemented loss prevention measures, reducing shrinkage rates and protecting company assets.
- Assisted in the recruitment, hiring, and onboarding of new employees to build a strong, cohesive team prepared to excel at store objectives.
- Reported issues to higher management with great detail.
Education
Bachelor of Arts - Marketing
Temple University
Philadelphia, PA05.2025
Skills
- Strategic Leadership
- Operational Efficiency
- Team Development and Management
- Performance Enchantment
- Multitasking and Organization
Accomplishments
- Dream Campaign Recipient: 2023
- WNFF Member FY 23
- Champion of Champion Winner: Connected Together Store Team 2023
- Champion of Champion Winner: Rx Care 2022
- Champion of Champion Winner: Win Together Store Team 2021
- SMU onboard lead
- Newly promoted store manager mentor
- Leap Class Facilitator
- Promoted to tier 5 - 2014 to current
Timeline
Store Manager
Walgreens
09.2012 - Current
Executive Assistant Manager
Walgreens
08.2010 - 09.2012
Manager in Training
Walgreens
06.2007 - 08.2010
Bachelor of Arts - Marketing
Temple University