Personable Office Assistant with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills.
Hi, I’m
Deidra Bess
Bessemer,AL
Summary
Overview
12
years of professional experience
1
Certification
Work History
Littler Mendelson P.C.
Office Assistant
07.2018 - Current
Job overview
- Prioritizes daily workflow and effectively balances multiple projects and obligations
- Daily File Management via multiple law applications
- Indexes litigation files properly consistent with Firm guidelines
- Provides accurate and complete information to records personnel
- Print & Mail Team
- Calendar management for multiple offices
- Home Care Tool Kit Management
- Interact with clients by phone, email, or in-person to provide information.
- Complete clerical tasks such as filing, copying, and distributing mail.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintain and update office records, both digital and physical.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining clean workspace.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Order office supplies and kept office stocked with needed resources to operate smoothly.
- Collaborated with various departments to complete assigned tasks.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Scheduled and coordinated travel arrangements for office staff members.
- Vendor communications and relationship building.
PangeaTwo (INTL FC Stone)
Case Support Specialist (Contract)
03.2018 - 05.2018
Job overview
- Paralegal to Assistant General Counsel
- Redacted, organized, and bates numbered assigned legal documents and case work
- Produced electronic financial statements for litigation
- Created tracking log for files to be relocated to various destinations.
Upchurch, Watson, White and Max
Administrative Assistant/Receptionist
07.2016 - 07.2017
Job overview
- Greeted and directed clients to appropriate departments/personnel
- Handled all telephone correspondence (incoming/outgoing)
- Processed all incoming/outgoing mail and email management
- Maintained monthly financial/billing statements and processing of payments on client accounts
- Mediation scheduling, file management, and file closing
- Picked up and delivery of office supplies to appropriate personnel
- Aided with dictation transcribing
- PC Law and Time Management.
Freedom Court Reporting
Litigation Support (Contract)
10.2015 - 02.2016
Job overview
- Scanned documents and digitized files as directed
- Outsourced files to various destinations and tracked through data system
- Project and file management on all cases.
Hare, Wynn, Newell and Newton
Litigation Support
12.2012 - 05.2015
Job overview
- Answered and directed all incoming and outgoing calls for firm
- Supervised client intake management
- Legal coding of documents and cases
- File management for class action lawsuits with 5,000 clients
- Processed confidential documents and email management.
The Earl Law Firm
Legal Assistant
07.2012 - 05.2013
Job overview
- Requested medical records and cost bills pertaining to cases
- Maintained office accounting, financial statements for client accounts, and billing
- Filed with Alacourt, Alafile, and Probate Court in a timely and efficient manner
- Answered multi-line telephones and directed incoming/outgoing calls
- Managed and processed all incoming emails for business related purposes.
Education
Jefferson State Community CollegeBirmingham, AL
Paralegal Studies Program
01.2012
University Overview
Jefferson State Community CollegeBirmingham, AL
General Equivalency Diploma
01.2006
University Overview
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- File Organization
- Dedicated Team Player
- Mail Management
- Relationship Building
- Filing and data archiving
- Administrative Support
- Resourceful
Certification
- Paralegal Certification, Jefferson State College, Birmingham, AL
- Certified Notary, State of Alabama
Selectedskillssummary
Selectedskillssummary
Analytical thinker with a proven record of developing and implementing effective office administration plans and creating productive work environments. Proven ability to consistently meet deadlines and objectives to achieve corporate goals. Exceptional understanding of the importance of accurate, detailed reporting, with a strong working knowledge of information management techniques. Superior ability to devise effective time management strategies along with negotiation and problem-solving skills. Persuasive, solution-oriented communicator with highly effective motivational skills. Exceptional skill to supervise/motivate personnel to reach desired individual and company specific goals. Data entry and data verification of confidential client/case documents. Proficient in Microsoft Office Suite, Nuance PDF Software, NetDocuments, Concur and Intapp Time. Effectively uses other department-specific applications (i.e. HR/Payroll System, Elite, Financial Center, InterAction and/or other IT-related programs, etc.). Skilled in legal research, requesting of medical records and bills, and other confidential data. General bookkeeping, accounts management, and financial statements.Training
Training
- Volunteer Communication Course
- Impact Family Counseling, Birmingham, AL
Timeline
Office Assistant
Littler Mendelson P.C.
07.2018 - Current
Case Support Specialist (Contract)
PangeaTwo (INTL FC Stone)
03.2018 - 05.2018
Administrative Assistant/Receptionist
Upchurch, Watson, White and Max
07.2016 - 07.2017
Litigation Support (Contract)
Freedom Court Reporting
10.2015 - 02.2016
Litigation Support
Hare, Wynn, Newell and Newton
12.2012 - 05.2015
Legal Assistant
The Earl Law Firm
07.2012 - 05.2013
Jefferson State Community College
Paralegal Studies Program
Jefferson State Community College
General Equivalency Diploma
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