Summary
Overview
Work History
Education
Skills
Timeline
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Deidra Damon

Ellsworth

Summary

Dedicated and reliable, with a proven track record of exceeding cleanliness standards and optimizing customer service at Bar Harbor Bank & Trust. Skilled in balancing high-volume transactions and maintaining meticulous financial records. Known for hard work, flexibility, and fostering client loyalty through exceptional service, contributing to increased repeat business and referrals.

Overview

11
11
years of professional experience

Work History

House Cleaner

Self Employed
04.2017 - Current
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
  • Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
  • Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Assisted fellow house cleaners when needed during busy periods or staff shortages.
  • Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.

Bank Teller

Bar Harbor Bank & Trust
01.2014 - 09.2015
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Maintained friendly and professional customer interactions.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Maintained accurate records of customer transactions in line with bank procedures.

Education

High School Diploma -

Mount Desert Island High School
Mount Desert, ME
06-2003

Skills

  • Hard Working
  • Reliable
  • Great Work Ethic
  • Flexible
  • Basic Computer Skills

Timeline

House Cleaner

Self Employed
04.2017 - Current

Bank Teller

Bar Harbor Bank & Trust
01.2014 - 09.2015

High School Diploma -

Mount Desert Island High School

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Deidra Damon