Spending time with my family
Deidra Davis
Summary
Driven by a commitment to excellence, I honed key skills in customer service and deli/bakery associate at Kroger Grocery Store. My adeptness in fostering customer loyalty and ensuring food safety significantly enhanced client satisfaction. Demonstrating strong teamwork and meticulous attention to detail, I consistently contributed to a positive, results-driven work environment. Reliable, upbeat, and creative employee successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
10
10
years of professional experience
Work History
Stay at Home Mom
Myself
11.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Deli/Bakery Clerk
Kroger Grocery Store
10.2016 - 11.2021
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
- Managed incoming bakery deliveries, verifying order accuracy and freshness of products upon arrival; also helped my dept lead with the ordering and the bulk meat calculator for the deli department.
- Provided support in other departments during peak times or employee absences, demonstrating adaptability and a strong work ethic.
- Supported special events by preparing custom orders according to client specifications and time constraints.
Cleaning Crew Member
FMS Solutions
02.2021 - 09.2021
- Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
- Collaborated effectively with other crew members for efficient completion of assigned tasks.
- Ensured proper sanitation measures were followed in all areas, reducing risk of contamination or illness during Covid.
- Contributed to a positive work atmosphere by fostering teamwork and open communication among crew members.
Nursing Assistant
Masonic Home Of Shelbyville
04.2021 - 08.2021
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Deli Clerk
Kroger Grocery Store
06.2014 - 07.2015
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
Education
Associate Degree in Medical Assistant - Medical Assisting
Daymar College-Louisville East
Louisville, KY06.2012
Skills
- Customer Service and accurate order fulfillment
- Food Preparation and work prioritization
- Supply Ordering and inventory management
- Bakery/Deli equipment knowledge and cake decoration
- Customer Satisfaction and building customer loyalty
- Telephone Etiquette and workplace safety
- Honest, punctual, and Dependable
- Friendly, Positive Attitude
- Special order handling and attention to detail
- Relationship Building and team collaboration
Hobbies
I am a stay at home mom right now hoping to get my business off the ground so i can be home with my family all the time! I enjoy spending time with my kids and boyfriend. I also enjoy painting and building things for my business.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteOn-SiteImportant To Me
Work-life balanceCareer advancementPaid sick leaveFlexible work hoursPaid time offWork from home optionHealthcare benefits401k matchQuote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Interests
Building things
Painting